Overseas holidays & travel planning

Would a broken window in a plane be classed as exceptional circumstances to not pay compensation or would this be a maintenance failure. We initially had an email from TUI that the flight was cancelled because a part had to be flown in and was not due to arrive until the following morning. Our flight was initially 10.50am…

Just looking for some advice really! I recently tried to claim on my travel insurance for expenses occurred due to a cancelled flight (the airline would not cover these) and my insurance company has denied this claim as my flight was not a direct flight?! I have never heard of this but it seems ridiculous? Has anyone else…

I have just obtained an ESTA which I know is normally valid for 2 years. However, my passport runs out 24/4, therefore my ESTA is valid until the same date. I will have to renew my passport as we are travelling to the US/Caribbean in April 24. Do I need to apply for a new ESTA or would I be able to bring my old passport…

I had to make a change a passenger name in July. The flight is with Emirates who have advised that a refund less cancellation fee is available but Loveholidays have to request it within 15 days - flight due 17th Oct. Loveholidays consistently says the flight was non refundable and even if it was they will not refund me!!!…

Booked a specific room type in a hotel through Expedia. Got there, different room and wasn't even with the hotel. It was up a hill, down a hill and stairs. Wasn't mentioned that the rooms might not be at the actual site of hotel. Our room type was at the hotel itself, but they said they had none of those rooms available…

Would welcome any advice please. We have our travel insurance through our Lloyds bank account - both have declared pre existing medical conditions we had to pay extra for. My wife had a pacemaker fitted last week. I phoned the insurance to declare this as we already had a holiday booked in the Uk in 2 weeks time, and a…

Hi I booked my daughters first major overseas holiday in July to travel last week. Using booking.com we booked flights to Singapore and then from there to Australia from Heathrow. The first leg was with Air India which went via Mumbai with a 12 hour layover before going onto Singapore. We were not able to check in until 48…

(Not sure whether this is the best board... move if required.) Just returned from a couple weeks in Belgium. We've made v good use of the Belgian Museumpass, has saved us loads of money and allowed us to visit some of the more quirky museums (of which there are quite a few in the country) we would not normally had on our…

I'm travelling outside the EU next month. I haven't been abroad with a mobile phone for a long time and have no idea how to avoid incurring charges. I will only need my phone for social media, calls using WhatsApp etc. I don't plan on making calls or texting. Is it as simple as just connecting to WiFi in places?

I am visiting Japan for 2 weeks with my wife in SeptemberThere are a lot of differing recomendations on eSims for Japan.ubigi uses NTT DoCoMo as its carrier and was my first choice Airalo and Nomad are also mentioned.Without better information I was planning to use ubigi on my iPhone 11 and Airalo on my wife's to spread…

I’ve been I’ve been asked by my GP to provide my travel history to the tropics (Barbados) I need this because of an Illness I’m suffering from Because I traveled more than 5 years ago there is no way of me viewing just the dates of when I traveled from the UK ( Gatwick to Grantley Adams International Airport) I travelled…

Looking at holiday insurance for my self and daughter (She's 21 so adult) when I do a comparison search it won't let me choose family as she's over 18, can I select couple or do I have to select group? If I select group the price of the insurance is considerably higher than for couple.

Hi, Looking to take a long haul holiday in December. Best flight options are via a domestic BA flight into Heathrow and catching a BA international (Egypt). Flight checkers coming up with just 1hr 30min layover time. Is this too tight a layover time. I am not sure if all BA flights use the same terminal. Also I appreciate…

My wife applied on line today for a GHIC and also applied for a GHIC for myself all on one application, within minutes we had a reply and It said mine was completed and didn’t require further information. Then another E-Mail was sent saying We have been unable to confirm your entitlement to a UK GHIC and require further…

My wife and l are going abroad next week and so l went on go compare to get Travel insurance as l did last year, but my wife has arthritis in both knees and in the last few months had injections in the knees to see if this relived the pain which it doesnt so he had referred her for a X-Ray which is after our hoildays. So…

I used sky scanner to book flights recently and they sent me over to EDreams. Haven’t flown in a while so I guess i was a bit of a noob. On their site they said “add check in bags to your flight or you will be charged more by the airline”. So I was doing a multi city flight London>Athens>Malta>London and the check in bag…

Lots of debit and credit cards now offer regular cashback promotions on hotel booking sites. Lots of these sites also offer flights. I'm wondering if you can get the cashback on booking flights with the hotel booking sites? Looking for instance at my Halifax promotion with booking.com it says "Earn 4% Cashback on your…

We will be taking out insurance as a group (son is now 18) but as its so expensive and OH and I have another holiday booked the question is can we still use the same insurance even though son will not be travelling? Money wise looks to be the better option as its about the same price for annual as it is for the trip to the…

Barcelona is probably the Pick pocket capital of Europe. I am aware of numerous people who have suffered this fate here. So take out the minimum with you, gents do not put anything in your back pockets .do not leave anything like cameras phones on your table when dining outside. Keep a note of your credit card number and…

I have an annual multi travel insurance policy which doesn’t include cruises. I have now booked a cruise and stay holiday (7 days cruise / 7 days hotel stay). My current insurer wants to charge me for annual cover which is quite an increase in premium. I’ve looked online and found single trip policies which are a lot…