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My hotel was closed
Need a bit of advice please. Back in may went on a package holiday with on the beach to find our hotel closed. They never answered the 10+ calls we made to there helpline. So we had to find our own hotel. However all they want to give us back is the money for the hotel closed and £25 compensation each for me and hubby. We…
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ESTA PANIC - URGENT - PLEASE HELP
Travelling to New York on Saturday from London. Have had ESTA approved. I was just going through my ESTA form again and noticed an error where I had put my father’s name. His name is (let’s say) XYZ, so in SURNAME box, I wrote Z, but in first name BOX, I wrote XYZ instead of just XY. I am travelling on my own, and my…
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Using my phone in South America......ESIm ??
Hi there. Not sure if there is anyone who can help me. I am about to go on my bucket list holiday to the Galapagos and then to Peru. My phone provider strangely does not provide mobile roaming in these countries😂. I don't intend to use my phone very often but it might be useful in emergencies or to contact hotels etc. What…
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Jetline Holidays
I have booked a 3 night trip to Copenhagen for March next year. I was asked when redeeming the voucher with Jetline if I wanted breakfast, so assuming the agent knew the hotel I agreed and paid £60. I have since had confirmation from the hotel that breakfast is free! I am due to pay the balance by 15th December and have…
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BA flights to Dubrovnik
Does anyone know if BA have stopped doing flights to Dubrovnik - I was trying to make a booking to fly in May 2023 but all I get is a message saying “no flights available” Thanks
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3 weeks in america from uk- first trip, what to expect?
Mostly in concerns to airports. My ESTA was granted, but a few other forums have said because my trip is to stay with my best friend for the first time, I just finished uni, and I’m currently unemployed- so my budget isn’t for a luxury trip(because I didn’t want a luxury trip, I’m fine on Walmart and home meals) for 3…
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Crystal travel hotel rooms
Hello, Does anyone have any experience of crystal travel for booking hotel rooms. I saw an advert for a hotel in holland which was about 200 cheaper a night - a basic room. I called both the hotel chain and crystal travel - the hotel chain knew nothing about the booking (we aren't travelling till Mid dec) and when I spoke…
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Overseas tax
On travelling to Mexico 2 weeks ago there were 4 adults in our party we purchased 800(200 per person allowance) cigarettes in total and were in one bag. My husband was stopped and forced to pay over £350 in tax he tried to explain that there were 4 in our party 200 each but would not let him through till he paid is there…
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EasyJet paid for extra legroom
We had an EasyJet flight last week from Gatwick to Paphos, Cyprus cancelled at the last minute until the next morning. We had paid £140 for extra legroom seats but on the new flight we were allocated ordinary seats. I have looked on the EasyJet compensation website to claim for this loss of money but the drop down menu…
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Extending travel insurance by 36 hours
Our house insurance gives us worldwide travel insurance for up to 42 days. We are going to the USA for 44 days next year and the insurance company will not extend. Is it possible to buy a 48-hour top-up? I could find a 30-day extension but that was at a cost of £800+. My only other option is to buy a completely new policy…
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Lost luggage and easy jet £25 a day essentials budget
Am hoping someone on here might have experienced this and found a way through, or if there is any advice. had a return flight with easy jet, on the way out they lost our luggage (half the plane had lost luggage, so a massive !!!!!! up) we were booked onto a cruise so had to make our way to the boat with nothing, spoke to…
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Online passport renewal - photos - easy?
I need to do this soon for someone and would like to check whether the online renewal process is relatively easy and hassle-free? If we went with the option of photo from own device, I assume we'll need to go through the application process on a mobile / tablet as we'll have to take the photo 'live' during that process? Or…
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Wowcher Travel Deal - CANCELLED - Refund Options?
Hi all, Apologies in advance for the long confusing post. We took advantage of a Wowcher deal for a 3 night trip to Ukraine, including Chernobyl tour. This was due to fly out 19th March. Have now had it confirmed by the merchant, weekender breaks, that the trip is now cancelled (of course). After many silly phone calls…
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India Visa Delays Warning
Hi All Just in case anyone is tempted to book a last-minute deal to India (There are a few cheap deals to Goa floating about) please be aware there are no Visa appointments available up to the end of November at least, Customer of mine tried all areas. You have to fill in the visa application online, upload a photo to the…
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RAC Travel Insurance - Covid
Hi, my wife and I both contracted Covid and as a result cancelled our holiday. We took out a travel insurance policy with the RAC, we went for the top level "black" cover as this has comprehensive Covid 19 cover (as per Martin's suggestion). So, in attempting to make a claim with the RAC we are referred to "Claims…
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How can I fly
I’m due to fly on Saturday Problem is after a week of doing home readings and mostly very high blood pressure The doctor has now put me on pills, and said you need to speak to aviation doctor for airline to travel. I phone airline, who said you need to speak to your own gp. I only started tablets yesterday and my blood…
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Missed air transfer - insurance?
The cheapest airfare I've found for the holiday I've booked (it's a package but doesn't include flights) requires an airport transfer. As well as booking general insurance for the usual things, do these standard policies generally not cover missed transfers or any flight cancellations (this loss of the onward holiday?) Any…
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Closed hotel! But TUI 'don't know'
Hello! We booked a hol for 2 adults and 1 child to the Dominican Republic over Christmas this year. First time away over Christmas ever. We're really excited! I accidentally found out on Saturday that the hotel we've booked and fully paid for through TUI online, is closing for refreshments for 3 years the day after we're…
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3 days In Split, Croatia
Hi guys, what islands would you recommend I visit if I have 3 days in Split? day 1 I will spend the day in Split Old Town. Bearing in mind I have a hotel for 3 nights in Split so have to end each day in Split I’m after beautiful islands nice walks great views nice food thanks
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Ryanair Flight Change
Ryanair has changed my flight departure from 11:25AM to 6:50AM and I will be unable to make the new flight time. I realised this as I looked on the app and hadn't received an email. I got in contact with Ryanair who advised I need to wait until I receive the email to get in contact. I have looked at the T&C's which stated…