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BA flights booked through Travel Trolley
Hi, we booked a BA flight through travel trolley and received a voucher when we could no longer go due to coronavirus. BA extend the voucher until the end of Sept 2023 so we checked with Travel Trolley that they were also honouring this and we got an email to confirm this was correct. We tried to book a flight yesterday…
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Collecting Avios online via the BA Estore (Sainsburys)
Hi, I've recently started using the BA E-store to collect Avios. Can anyone tell me how to actually manage to get points via online shopping at Sainsbury's? I follow the instructions exactly as written on the BA Avios page (going into Sainsbury via the site, only using the one window/tab etc.) and while the visits are…
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School Holidays
We booked a holiday last year for this year to coincide with October half term and paid the premium . The school holidays have now changed for October so not only have we paid premium prices but we have to pay 120 for each child so x 4 to take them out of school. Are we entitled to any money back from the holiday at all .…
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Easyjet flight cancellation - at the gate!
Dear all, Yesterday, my family was supposed to be flying from Manchester to Athens, with Easyjet at 15:40. Flight was delayed until 17:25 due to air traffic control action on the incoming flight, then as we were queuing to leave the terminal building to cross the tarmac we were called back, told due to the delay in the…
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Flybe refund
I bought a package involving Flybe flights and an overnight stay. When Flybe ceased trading, the agent (lastminute.com) offered me the choice of Easyjet flights from Luton or a refund. As I live nowhere near Luton and getting there for a 6AM flight was impracticable, I chose the refund. Not to worry, I was told, you have…
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Easyjet holiday cancellation less than 12 hours to depature
We were due to fly to Portugal at 6.50 tonight (2nd April) for a Easyjet holiday. 10.30 this morning we get an email saying holiday is cancelled. No explanation offered no alternative offered. Later today offered alternative 18th April. No use as my daughter is a teacher. After 3 hours of frantic searching we have managed…
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Is P&O Cruises change to flexible transfer terms unlawful?
In November 2021 I booked a cruise with P&O Cruises for August 2023, through travel agent Bolsover. At that time P&O had introduced a widely advertised flexible transfer policy, enabling clients to change a booked cruise, for any reason, to a new cruise of any value (higher or lower cost to the original cruise). Presumably…
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Pre-existing conditions travel insurance
I have incurable cancer alongside another few common ailments and have always had annual cover with my Nationwide bank account. They have always covered all my conditions excluding my cancer, which is not a problem as it is not something that is likely to cause an emergency whilst on holiday. I have paid an extra premium…
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confused about the rules for surgery
Hi I have an annual travel policy that I took out in May 2022. I booked flights for Greece in January 2023 to travel in June 2023, and then the OH was subsequently diagnosed with a hernia and surgery has been advised... however, we are currently waiting for a date. I have notified the insurance company (Staysure) of his…
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A Sunday in Brussels - what to do?
Hi all, I'm visiting Brussels for work Monday and Tuesday next week, but have a whole of this Sunday to myself there arriving around 11am. It'll just be me so looking for things to do, see, eat, anything really to make the most of my day! Thank you in advance.
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Enforced Stopover Flight change
Hello, I hear Vueling have form for this.. They offer direct flights, in this case the return part of our trip from Santiago do Compostela to London Gatwick. Once booked, a few weeks ahead of check-in requirement, we notice they have changed the departure time to 4 hours earlier, with a stop over in Barcelona of 3hrs. No…
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Paid holiday balance a day late
After paying off our mortgage we decided to go on our first expensive holiday. It was a £500 deposit with the remainder at a later date. I was expecting an email to give instructions on paying the remainder nearer the date but that never happened. After the email didn't arrive I went back to my booking page which had a…
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Santander debit cards abroad
Thanks to another member for flagging this up on the sibling Flights, Currency and Car Hire forum - just thought it might interest punters hereabouts who may have missed it. https://forums.moneysavingexpert.com/discussion/6435514/santander-debit-cards#latestPreviously a Santander UK debit card was only fee free for local…
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Passport help
Morning All, Need a bit of reassurance as i think i messed up. I renewed my Husband, 2 sons and daughters passport last week. I had confirmation of all but one of my son's. I have now noticed that his was not due to be renewed until May 2024, i thought it was March 2024, wanted to get them done early/same time so they have…
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Luggage GPS tracker
Has anyone used an international CPS tracker in their bag, in case it is lost or stolen, why flying? I don't use Apple. Any recommendations? Thank you
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Refund
My son got attacked which resulted in him being in hospital with a severe broken and fractured ankle. Hes had to have it plated and pinned in several places. The surgeon has advised he won't be fit enough to fly at the end of May to go on holiday. His girlfriend has rang tu and they said to re arrange they have got to pay…
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Travel agent using my personal account with the airline to book a flight as part of the package holi
I've booked a package holiday abroad which included return flights with easyJet. When I gave the travel agent my bank details to pay for the deposit, he asked me for my logging details for my easyJet account. I was suprised to find out that he was going to book our flights on my personal account with easyJet, and use my…
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Friends Holiday Cancelled
My friend and I was talking about going on holiday and next thing she sent me a message she had booked a holiday for us and paid both our deposits without my knowledge. I was happy to go so I paid 3 months of instalments to her and then she said she couldn’t go anymore and would need to cancel. She offered to pay for a…
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Advice on driving to France and where to holiday in the south
Next year we're thinking of driving to the south of France which will be a first for us. We live in Yorkshire so plan to drive to Folkestone and take the train across before driving to the South of France over 2 or 3 days with stopovers maybe in Paris and somewhere else along the way. We'd be looking at renting a villa…
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Flights cancelled insurance won't pay
My husband had a holiday with friends booked last summer. It had been delayed a couple of times due to COVID but was finally booked for July 22. Unfortunately the pilots went on strike and the flight was cancelled. The airline refunded the flight money and a small amount of compensation. He had holiday insurance through…
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