checking in late Premier Inn

soolin

I am looking to book a Premier Inn at an Airport for our arrival back in the UK but we don't land until 11.40 so realistically won't be checking in until after midnight . My OH is nervous that we will lose our booking as we will be technically booking in the next day and I wonder if this is an issue?

I've tried phoning but the actual Premier Inn never answer the phone, the head office number was answered and the lady tried to call the hotel for us but they didn't answer her either- but she thought it was probably OK.

Has anyone done this? I imagine it can't be uncommon to land and then check in to the hotel in the early hours but I would feel happier if I could confirm somehow. 

EDIT - just to update - I finally managed to get hold of the reception at the hotel and they confirm my booking is held regardless of the time, so I can book in without issue after midnight. 

Brie

Thanks for coming back with the answer.  I was going to say that if you have booked and paid and don't actually cancel they'd be obliged to hold the room but that's just what I think I've read on their T&Cs somewhere.

la531983

Your biggest worry should be they have overbooked and as the last to check in you could be put into a taxi to another Premier Inn...

zagfles

I've checked in past midnight loads of times, can't remember if any were a PI, but all I'd check is whether they have a 24/7 front desk, as an airport hotel they almost certainly will (or at least some automated checkin facility).

soolin

zagfles said:

I've checked in past midnight loads of times, can't remember if any were a PI, but all I'd check is whether they have a 24/7 front desk, as an airport hotel they almost certainly will (or at least some automated checkin facility).

We use the hotel a lot and they have a bank of automatic check in desks so I knew that wouldn't be a problem. However all sorted now so I have confirmed my booking - now off to see if there are any discounted lounge access for our outward trip. 

pete-20-11

Each premier inn usually has its own email address.

i’d suggest emailing them around 10-11am to let them know you’ll be checking in very late. Or even a quick call around that time. 

The overbooking thing would worry me too.