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DVLA road tax
Afternoon everyone. we have just discovered my husbands car is not taxed, even though we have a monthly direct debit set up. We hadnt realised it was not being taken. I have contacted the bank and they say DVLA have not applied for payment since February 2024! Advice please
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Buying out a PCP deal immediately
I’m looking to buy a used Audi and they have a deal whereby if you take out PCP on the car they will give you ‘complimentary’ 2 years warranty, 2 services, 2 MOTs, 2 year key cover, 2 year breakdown cover etc. The problem is the APR is 13.8% so I was looking to take the PCP deal and then pay off the settlement as soon as…
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Replacement Car Hire (Auxillis) After Accident - How Does the Excess Work?
Hi, I had an accident (no other vehicle involved). All being sorted by my insurance. They offer a replacement car through a company called Auxillis, but the T&Cs are a bit confusing. How does this normally work: if I total the replacement car for instance, would I have to pay the current excess on my own insurance? And can…
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TOYOTA PRIUS
Having been a Toyota fan for many years I now have awarning for any prospective buyers of the new Prius.My windscreen cracked after being hit by a stone and so I thought that as I had windscreen cover there would be no problem. contacted my insurer and was booking into Auto glass 50 miles away quite quickly and arrived for…
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Rejection of vehicle
Morning, new to the forum so hello, Just after a bit of help because I'm getting conflicting advice. I purchased a used 2020 102k mile Volkswagen Van in early April from a dealer on finance. No issues until mid June when a DPF light came on the dash. Took it back to the dealer who removed the DPF and had it cleaned (I have…
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Where to sell your second hand car other than Marketplace?
Tired of dealing with the dregs of society on FB. Absolute timewasters & not just cars but it seems when selling absolutely anything. I've had contact from two so far & both have been morons. So I thought I'd list on eBay but I've just searched & it looks like it'll cost £15 just to put it on. I'm not sure the car will…
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Second Citroen eC3 recall - Brake Pedal Box
Anyone expecting to pick up their new C3/e-C3 from 1st Sept 2025 were told Citroen had informed all dealerships not to release the vehicles due to safety issues. Eventually the fault was identified as a faulty brake pedal box which can disconnect making the car a death trap to drive. Several prospective owners have chosen…
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Pothole claims guide discussion
Hi all, We've written a new Pothole Claims guide for the website and we'd love your feedback. How did you find the info? Was it useful? Do you have any other tips you would add? Thanks for your help, MSE Rebecca
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What dashcam
My at least 10year old dashcam has developed a fault and I suspect that even if repairable it will be cheaper to buy a new one. Not having a smartphone I'm looking for a basic one with a a rear camera plus the basic features like impact recording whilst parked and a reasonably large touch screen to replace the old fiddly…
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2013 Nissan Trail
car recently passed MOT with advisory of suspension component corroded but not seriusly weakend 5.3.3 (b) (i) have been told its the shock absorbers but others say its the springs and the palce where MOT was done want £150 to diagnose the issue again anyone got any ideas what it could be
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PCP - When and how to cancel/trade in again ?
I have taken out a 48 month PCP and have been told the sweet spot to change it is 6 months before it expires to maximise the trade in value. Is this correct? Also, has anyone any experience of returning a car after paying the 50% limit on the total cost (think its called voluntary redemption - the one that doesnt impact…
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Online car radio codes
I've recently had work done on my car. The battery must have been disconnected as the radio is now not working. I don't have the code. I've done an online search and found out how to find the information I need to get the code. I don't have time to take it in to a dealership. Can anyone recommend an online code seller.…
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DART charge (Dartford Bridge) penalty, but vehicle was registered for autopay?
So received a letter with a fine for the DART charge, for a vehicle I added to the autopay months ago. * It was a reminder, with an extra fee, but we never received the original PCN. Apparently I cannot challenge it, as it is too late. What do I do? * I am sure I added the vehicle to autopay earlier. But when I checked…
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Declared my car SORN yet it doesn't seem to be.
29th August I did this. I have the email confirming it. Yet when I run my car on a details checker, which has always updated quick in the past for me, it still says taxed, as does the actual .gov website. How long are you supposed to give it? I better not be paying for this month!
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Faulty gearbox on recently purchased second hand car
Hi everyone On 8th August 2025 we purchased a 66plate Ford Ecosport through an independent dealer. Today 5th September it has developed issues with an automatic gearbox fault. The independent dealership we purchased it from is advising us to use the AA warranty included within the purchase, however are we best to take it…
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Third party accident repair - mechanical damage discovered after
Can anyone give me some advice please. I was t-boned at the end of Feb causing damage to drivers wing, whilst it wasn't a fast impact it felt hard. Naively I went through the third party issuer for repairs which turned into a nightmare and only got my car back at the beginning of April. When I got my car back and…
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Query EV charging point installation
Firstly you will have to accept my totally lack on knowledge on any of this. Before I ask about best charger or best tariff and supplier to use I have one very important question. What do I do if my garage is situation some distance from my house(bottom garden) and with my laptop and partners i pad we cannot get our home…
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Motorway variable speed limit speeding fine, inadequate signage
Hi All, I have received a speeding ticket on a variable speed limit at around 10pm. The variable limit was set to 50 without any prior warning or gradual reductions in speed. All the previous gantries before this speed limit sign and camera were unlit at this time. So I didn't get an opportunity to adjust my speed limit to…
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Selling Second Hand Car with Service Vehicle Soon Light on
Hoping for some advice here..... Selling my second hand Vauxhall Astra via car auction site (probably Motorway or CarWow). It's valued at £1,450. However, the service vehicle soon warning is coming on intermittently. My mechanic has diagnosed new thermostat needed but advised not paying for the repair if I'm selling it…
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To scrap or not to scrap
Hoping to get some advice on what to do with my 09 Ford Focus. It’s been utterly reliable since I bought it, just the standard wear and tear. It’s now at 140k miles. At the last MOT it passed(!) but with a few advisories around shocks, suspension and brakes. Nothing critical, but will likely need addressing this year. On…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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