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stolen / retrieved leased car
car which is leased from Lexus 350 nx has been stolen on 26/03/2025 and retrieved next day .Police found it and called us , car was left in the car park with windows , doors open ,engine running , we brought the car back I drove the car myself no problems was all running fine car wasn't damaged outside whatsoever , only…
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HGV Driving without due care and attention
Good morning, I hope someone can advise. My husband is a HGV driver and has held a car licence since 2010 and HGV since 2022. No endorsements at all. His employer has brought it to his attention that they have had a letter asking which driver as driving without due care and attention. He's still yet to receive the…
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Car breakdown issues directly after garage service - garage not taking responsibility
Summary: I recently got my car serviced and very soon afterwards my car started to break down. The garage have examined the car and are not taking responsibility for the issue, and I am being faced with a hefty repair bill. I would like some advice on how likely it is that the garage that performed the service is at fault,…
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Selling car would you admit it needed costly repairs?
I've decided to treat myself to a new car as my 14 year old Hyundai i10 needs some costly repairs and is slowly rusting away. Approx £1100 repair cost so far and probably more to pass it's MOT The parts have to come from Hyundai and could take months The most costly part is the air con, £600 plus and £300 for wiper…
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Cancelling car agreement
I paid a deposit and signed an agreement to purchase a vehicle on finance but I’m not sure I have made the right decision and I’m not confident in the finance company the dealership has chosen due to previous issues with my current/outgoing car. I visited the dealership, where I paid the deposit, so distance sales doesn’t…
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Extra expenses from insurance claim
I had my car written off after a third party drove into it from behind. I have settled for the car but my insurers say they are not liable for any other costs - taxi to get home, road tax paid (due to delay declaring written off) and annoyingly £25 to amend my policy for a new car! All of these were a direct result of the…
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Second Hand Car Warranty
Hello, I purchased a second hand car (which comes with a 3 month warranty) I also purchased a AA extended warranty, the second day of having the car I noticed a couple of faults, which I spoke/emailed/text the company. They have insisted that I deal with the AA and not them regarding the faults, I would have thought that…
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Insuring my car but cant temporarily drive it
Advice on best option required please. My car insurance is up for renewal. My husband is named driver on my insurance. He also has a car he is insured on. I have voluntarily surrendered my licence to DVLA in last 3 weeks due to a recent medical operation, but haven't heard back from them. However, I know the period I will…
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Car insurer refused to quote to add son as named driver (21y just got his licence today)
Hi All, Can you please help🙏 My 21 year old son passed his driving practical on monday and got his licence today. Just speculating how much would it cost (to add him onto my policy as named driver) I called my own car insurer( U K insurer for Audi Insurance) for a quote - I did tell him that I am looking purely for a quote…
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Lease car needs out of warranty repair
Hi, I have a Peugeot e-2008 which I've leased since March 2021. We extended the lease to five years when the initial three were up (big mistake!). Anyway the air conditioning has packed up and it looks like the compressor needs replacing (we've tried a regas and had a diagnostic run). Given that this is still on lease with…
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Car dilemma, help!
We bought a car on a 60 month HP plan almost 6 months ago now, a hybrid, which ‘should’ have saved us money on fuel but in fact has the opposite affect as we do a lot of long distance / motorway driving. It’s extremely thirsty getting 35-38mpg in comparison to our previous diesel car which was getting 70mpg+ (except for…
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Diesel + petrol
I have just put £9 worth of petrol in my 2013 2.0 Vivaro, it was almost empty; I then filled it up with £100 worth of diesel.A 4 mile drive home and all is ok so far. I believe that the petrol will float on the diesel, but gradually mix with the diesel.Will it be ok or do I need to flush? I have never done this before, is…
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MSE Compare
I was using MSE compare to get a Car Insurance quote for Mum. I looked up the job finder and found Nurse or Staff Nurse more expensive than SRN or SEN on the list. Apparently these titles no longer exist ? RGN, RMN or RSCN are not on the list. The weird world of algorithms.
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warning - 1st Central hike price scam
Apologies for long thread. I feel 1st central are deliberately attracting new customers by offering low car insurance premiums, which are then hiked up once “new information” comes to light, even if no new information has emerged. Perhaps if I’m kind, I’ll say it’s a glitch in their system and the information isn’t being…
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Motorists who DO NOT indicate when driving/Ignore Speed Warning Signs, Endangering law abiders
If you are pedestrian or a vehicle driver or passenger, have you noticed just how many irresponsible drivers there are around you who just DO NOT indicate Or indicate at the last possible moment? You have no idea what they plan to do! Their thoughtlessness poses an enormous Danger for the other conscientious drivers &…
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disabled car tax
hi, not quite sure so I wonder if someone can help. I am a carer for my Brother so I get free road tax. I have a certificate of entitement. I am changing my car. The dealership said that they set up a direct debit for the tax and when I receive the V5 I take it to the Post Office to get the tax, then I cancel the direct…
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Ds3 Recall
Has anyone managed to get a courtesy car?
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Car Insurance 'Driving other Cars'
Have been trying to answer this question for a while: My daughter only has an automatic licence. Should she be able to find a policy that will allow her to drive someone else's car as long as it is also an automatic. Looking for this to use in an emergency. Thanks
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Mib requested insurer details
First post so please be gentle. Hi Guys, We have been asked to provide insurer details by MIB. We did have a valid insurance while driving but It expired while we waited for an unexpected delay by the ferry company. The delay was from 7pm to 11am next day. I was travelling with mg disabled wife and 2 small children…
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Cancelled car insurance debt
Hi everyone. I had a van insurance cancelled in 03/2019 due to direct debit non payment. The company just cancelled the insurance and i thought that was it. No word from the company since then but until recently when i got their email in my junk folder saying i owe them money £462. Its been 6 years now do i really have to…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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