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Clutch failure on 11 month MG ZS
My clutch has failed on my 1.0L t MG ZS. The car is only 11 months old with less than 10k on the clock. The garage won't cover it with the warranty saying it was us that has abused the car. Could someone advise us on what is the best way to resolve the problem. I have been in contact with customer services who have backed…
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Do I have the right for a refund within 6 months for a car?
Ok, hello everyone, this is a long one, here goes. Car was bought 2nd hand from dealer on 10th July 2025. On Sun 20th July I got an alert from the FordPass app for a 'Service Engine Soon Warning'. Called dealer on Tue 22nd July and explained the message and they (sales rep) said it was the DPS and needed replaced. He said…
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Car Registration Number showing incorrect model/ fuel type on Comparison sites
Whenever my car insurance comes up for renewal I have to input my car details manually, as the car comes up that it is a TDI (Diesel model), when in fact it is a TSI (Petrol model) . All the other details are correct, such as make and model. This also causes a problem when trying to order car parts online. The vehicle was…
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Can a vehicle lease contract by void like this?
Hi All, Just wanted to get collective thoughts on this. Placed an order for a Renault Symbioz in late June. This is for the 1.6 full hybrid engine. This was done via a leasing company which I shall not name (as I believe this is a classic case of their hands being tied) but the finance is with Renault's own Mobilize…
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Anyone used OneProtect car insurance?
oneprotectinsurance.co.uk This company came cheapest via comparison sites. However, I have never heard them before. There are some reviews in TrustPilot which is mix of good & bad so can't really make any decision from there. Legally they are owned by OneCall Insurance which is showing as registered in FCA. I am not…
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Car finance accepted, BUT the original initial £2,384 payment has now gone to £2,855 ?
In the uk, when buying a car lease with a down initial payment of £2,384.42, then afterthere will be monthly payments of £xxx per month for a 3 year period. A commission agreement has been signed to agree the broker will get an commission for the sale. but they say on the confirmation that the Order Form will display your…
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Car lease delivery delayed - right to cancel?
Hi all, I ordered a new car on lease in September. Initial emails with the broker implied that they were available for delivery within 6 weeks, but by the time I had chosen a colour and signed the documents, that had changed to December. Further delays pushed it from early December to late, and it's now moved to the end of…
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Tesco saying that auto-renew is a legal requirement!
I'm pretty sure that this is a lie. I rang to cancel Tesco car insurance as I had got a quote £100 cheaper elsewhere. I hate auto-renew, as I always check prices every year, but I had forgotten to check and turn it off. She quoted something about a 2011 law meaning that all insurance companies HAVE to provide auto-renew.…
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Engine failure due to a covered component under warranty.
Vauxhall Mokka 2021 1.2 petrol 42,500 miles 27th September 25 Vehicle has TOTAL ENGINE FAILURE, due to a coolant pipe falling onto drive shaft and destroying both. ENGINE OIL PRESSURE WARNING Stopped the vehicle immediately (was in a car park at the time) Got it recovered to Vauxhall repair garage. My warranty covers…
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Money Moral Dilemma: Should I ask the driving school for my money back?
This week's MoneySaver who wants advice asks... I've just passed my theory test. I've been trying to book the practical test for some time, but haven't been able to due to the huge backlog. Out of frustration, I've just shelled out a hefty fee for a driving course that promised me a test in February. They've now booked the…
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Hastings black box insurance
My son has just been informed that his car insurance will automatically be cancelled because his black box score has fallen below 30. This is true for the most recent two week period, but his overall score is in the mid 40s. I cannot find anywhere in the policy the mention of within the last two weeks as opposed to over…
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Non fault accident 01/02/25 Aviva still haven't repaired my car
Good afternoon, I'm a 20 year old currently serving in the royal air force, and this is about my 2023 Mazda 3 Which I have had from new as I wanted to keep this car for the next 20 years or longer if possible. But after this ordeal I'd I get it back I will probably end up selling. I'm running out of options as the title…
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Taxi broken down again
Good evening, I bought a 9 seater minibus 18 months ago through Allied Vehicles. It cost nigh on 50 k over 60 months. Its broken down again and now been off the road for 5 weeks in the past 9 months. The latest fault is a major one. Ford have already had it 10 days, tried to repair the problem (gears) but now they're…
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RAC call out & misdiagnosis of fault - can I claim the cost of uneccessary repairs back?
Hi, I had a issue with my car recently. It would not start and eventually there was a burning smell and smoke under the bonnet. When I called out the RAC they identfied an 'over charging alternator' and quoted me a price to have the alternator replaced. We declined that quote and had the car taken to a local garage. I…
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Road tax *double* fine?!?!
I know, we have been stupid, but still... There was a !!!!!! up, so we didn't tax the car. We thought we had, but we hadn't. Some weeks ago we duly got a fine for not taxing the car (£40+£1.67 for the month it wasn't taxed) which was paid there and then, along with the £20 road tax for the year. Subsequently we received…
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CAR INSURANCE CANCELLED WITH NO FAULT ACCIDENT
Hi, a question on behalf of my daughter. 3 or 4 months ago she had a damage only non fault accident when a taxi came onto a roundabout and hit her car. Her car was written off. An independent witness gave his details clearly blaming the taxi driver, who also admitted fault at the scene. She informed her insurers Tesco of…
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VAT on Vehicle Tax
Morning folks, I've just received an email from my leasing company stating that I will have to start paying Vehicle Tax on the EV that I lease from them. Fine no problem with that. They've also stated they will be charging me VAT on this...wondering if anyone knows whether this is right? I didn't think you paid Tax on Tax.
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Car damaged in collision whilst at Waves Car Wash
Hello everyone, I took my car to be cleaned at my local Waves Car Wash in a Tesco car park this afternoon, went off for a little lunchtime walk and when I came back the operators told me that my car had been involved in an accident. Apparently another driver scraped the bumper whilst the operator was manoeuvring my car, so…
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RTC - not my fault. Insurance?
Hello all today I was involved in a road traffic collision. I was in stationary traffic when a bus (large bus company) Had attempted to squeeze past my vehicle through a gap which was nowhere near big enough. When doing so it had scraped my car and caused a large scuff mark on my rear offside panel and bumper along with…
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Dashcam placement
I fitted my dashcam yesterday following the instructions in the manual but then realised it may be for American cars. Is this OK legally? Its not hardwired. The black lines are the window wipers and the blue lines are to show where the window wipers go across the windscreen
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
551 discussions
2.7K comments
Most recent: Stellantis Finance (Fiat) by Ayr_Rage
9 February at 3:56PM
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