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Got a Stellantis ev?
watch this video https://youtu.be/PXu_b1m3qpE?si=xj3djPbXzNoRxM3A This seems very shady as the guys van was under warrenty when he reported the problem
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Car Insurance, write offs & [non]refunds?
One of our cars was recently written off & the policy was with Direct Line. There was about 3-4 months left on the policy. They paid out for the car, minus the excess (as fully expected) but then also minus deductions for other damage like scuffs (not expected). I then asked OH how it's going with the refund on the car…
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Negative Equity on PCP
I have PCP on a Mercedes Benz A Class which was taken out 6 months ago brand new from Marshall Mercedes Benz. I want to change the vehicle I absolutely hate it as every speed bump and dip leaving a car park scrapes my under carriage unless I am able to move to a 45 degree angle and its still hit or miss as to whether I am…
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insurance refuse to pay out on stolen vehicle
looking for info regarding insurance refusing to pay out on my sons stolen vehicle, vehicle stolen from secure parking area in Manchester while he was working abroad, case was sent by Insurance Company to Loss Adjuster who refuse to reply to lawyers letters therefore we cant go to Ombudsman, how can we take this further
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warning - 1st Central hike price scam
Apologies for long thread. I feel 1st central are deliberately attracting new customers by offering low car insurance premiums, which are then hiked up once “new information” comes to light, even if no new information has emerged. Perhaps if I’m kind, I’ll say it’s a glitch in their system and the information isn’t being…
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Received a taxed vehicle notifcation to my address - do not recognised the name or car
Hello Received a letter to a name I dont recognised to my address. The font, enevelope and colour of the paper was unmistakably a DVLA letter. So I opened it, letter was "private and confidential" marked on the inside, not the outside. And in it was a registration for road tax. Have I broken any laws by opening the letter?…
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Cinch Land Rover Faulty Engine
I bought a 2016 Land Rover Range Rover Sport 3.0 Diesel with 42000miles on the clock back in September 2024. When I purchased the car I took out the extended warranty, CinchCare too. Three months and just 2000miles later the engine blew up, crankshaft failure. Needed a complete new engine. The garage said this defect was…
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Kia & payouts
Hello all, Apologies in advance if I am asking something already covered- I have had a search however cannot see an answer however can be easily distracted and not always see what I'm looking at! I sent emails to Kia Finance regarding the discretional payments etc however never got a response. I understand it is on them to…
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Dangerous problem with 2025 Tiguan
Have took delivery of a new 2025 Tiguan. The car is not safe to drive. Its drive assist system is not working as it should be. The car keeps making an emergency stop sensing a front end collision when there are no vehicles in front. The braking is violent which triggers the horn and hazard lights to go on. A rear end…
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PCP Finance, Mortgage and Default...
6 Months ago was declined for a PCP Deal (Tesla M3 28k). 5 Years ago, was not the most wise. Have a default + CCJ on Credit report (5 Years 6 Months old £299ccj £1500 default) Since then, no missed payments, extremely low credit usage. I got my mortgage in April. It has just now showed on Credit Report. High earner: 80k.…
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Replacement to ix35 for £11k
Hi, our Hyundai ix35 is coming to the end of its life and we need to invest in a new family car. I have around £11k. what would a reliable, suv type car look like? Which model and typically what mileage should I be looking at? thanks in advance for any advice.
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Charged 3 days for less than 2 days' parking. Help!
Hi I'm flying from Stanstead at 6 a.m. Sunday morning so need to get there for 4. Coming back 11.30 p.m. on Monday, so hoping to pick up car between midnight and 1 a.m. on Tuesday. So even though looking for parking for 45 hours, being charged for 3 days (Sunday, Monday, Tuesday). Anyone know anyway round this or have I…
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Are new cars really as bad as they say?
I drive a 23 year old VW golf, wife drives a 17 year old corsa. MOTs are getting a bit pricey for us, each year spend about £250-£300 getting it through the MOT. Other than than fairly reliable motoring, just bushes and ball joints and things are always going on these, there's probably some 30+ of them in each car so it's…
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Citroën Berlingo diesel hell! Vans direct
Hi, I'm going to try and keep this as short as possible. July 24 my small business purchased on lease hire 2x Citroën Berlingo diesel vehicles. This was after advice from the sales team at vans direct, they are financed through RCI. We were told due to the mileage the vans would do, they wouldn't need servicing for 2…
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Missold warranty
Hi, After some advice lease. I purchased a car on PCP just over a month ago. As part of the deal I purchased a 3 year warranty for £600 which was added to my finance deal. It was later discovered that the car has a 7 year manufacturers warranty so the additional warranty wasn't required. The dealership advised they would…
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Car repairs
Hello, I recently sent my car to a local garage due to the car losing power and cutting out in low revs. When sent the car was starting and driving albeit with the issue mentioned above. The garage have had the car and said they have investigated, they cleaned some fuel filters and took it for a test drive, where they said…
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Aviva Zero can't take a payment from me, what do I do?
I have had my car insurance through Aviva Zero for two years. Renewal time is here and I've now gone with another company at significantly lower cost. I logged into my Aviva account and cancelled the renewal. Having been paying by monthly direct debit I went onto my bank account and cancelled the DD thinking all payments…
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Private Road, Abandoned Car, SORN and ownership query
I live on a small new estate, the roads are private and won't be adopted by the council. Five years ago a nuisance neighbour dumped a derelict car on the estate road to be a PitA. The car was SORN with DVLA and the neighbour acquired it in 2020. The registered keeper has not been updated since the original owner SORNed it.…
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Car Insurance charged £355 extra for claims that weren’t made?
My car insurance said I didn’t add on 2 claims 1 from 2022 which was just a notification to insurance saying van had gone into back of me but no claim made? other was this year 2025 my partner (additional driver) sold campervan, 2 hours later buyer had accident and made a claim but sale was still going through. so now on…
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Opinions on 1st Central Insurance?
Hello all. This week I have paid in full for an annual insurance policy with 1st Central as they provided a sensible quote, Defaqto ratings seemed to check out, and policy cover was within my requirements. The policy doesn't start until the 26th. I have since come across some very bad reviews about their practices, that…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
533 discussions
2.6K comments
Most recent: Car Finance - Claim Firm signed up - advice for terminating by Brie
5 December at 6:41PM
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