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Leasing Experience from HELL
Hi everyone, I’m looking for some advice regarding my Jaguar I-Pace, which I lease through my business. The car was fine for the first six months, but then a battery cell died and needed replacing. Since that error appeared, I’ve been limited to a 70% charge—around 130 miles—which isn’t practical for work. I had to wait…
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Bought a car from a dealer and discovered several faults. What should I do?
The situation: Bought a car for £8500 from a dealer around 3 weeks ago. Paid £299 on credit card, the rest by bank transfer. Have since discovered several faults I believe were 'pre-existing'. Specifically: The door handle broke within 24 hours. The car battery died within a week (inspection report subsequently showed it…
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Audi Etron GT 2022
Good morning, all! We purchased an Audi Etron GT in November 2022 via a PCP from an Audi Dealership we have a long-standing good relationship with. However, from the first week post delivery, the car has been dogged with problems, too numerous to mention, including recalls and, most importantly 3 complete electrical…
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Lease Vehicle Who Pays
Out of curiosity if a fault develops on a personal lease car .Lets say Engine management light comes on . Who is responsible for sorting the issue out and if any costs involved paying them?
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DVLA renewal
hi I'm after some advice on how to re apply for driving licence. last year when my licence ran out, I sent it back to DVLA as at the time I wasn't able to renew the licence. I haven't got any medical conditions or been disqualified. I have picked up a d1 form from the post office to fill in but there is no option regarding…
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Evolution Warranties Ltd
I am/was a customer of Evolution Warranties after purchasing a 2nd hand car in July 2025 and was offered a “Reputable Warranty Company” as an extension to the dealers standard warranty. "Evolution warranties" has since liquidated and supposedly passed all policies onto “Evolution World Group” even though they have the…
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Seeking advice re "Engine fault" message in Citroen Berlingo
Hi, I have a Citroen Berlingo, details, at the end of this post. On 5th Feb 2026 our local Citroen garage carried out the work required by a safety recall, code NY5. Yesterday when I started the car after going to the shops I got an error code on the dashboard saying: "Engine fault: repair needed", next to a graphic of an…
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Serious Kia Engine Failure, Months Waiting for Parts & Poor Customer Support , Has Anyone Else Exper
Serious Kia Engine Failure, Months Waiting for Parts & Poor Customer Support , Has Anyone Else Experienced This? Hi everyone, I wanted to share my experience and also ask whether anyone else has faced similar issues with Kia uk parts delays or serious engine problems. I purchased my Kia through an authorised Kia dealership…
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How long is reasonable for a dealer keep a second hand car when returned to be fixed under warranty?
I bought a 68 plate Fiesta in December from a (seemingly reputable) dealer and have a 6 month warranty. It has since developed a problem with the gearbox. I took the car to the dealer on 24th March and communication has been very limited, despite chasing. On 22nd April someone finally phoned back and explained that they…
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Intelligent Speed Assist
I enjoy the ISA facility, whereby my car automatically identifies the speed limit and then automatically restricts the car to that speed. Do all new cars have this feature, or is it restricted to more expensive models?
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Points for using phone
Was accused of using/holding phone while driving. 6 points and £200. Not speaking on phone but having in hand. What is legal? Drinking tea while driving? Leaning over touching phone while phone in cradle? How do u set up music or phone usage without holding phone? Anyway to get points reduced?
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Auto-Renewal car insurance vs non auto-renewal
It seems to be getting more and more difficult to get car insurancethat doesn’t come with auto-renewal. I‘ve never had it and I understand that a lot of people are strongly against it, so trying to find out how exactly auto-renewal works. My assumption is that they have to contact you before the renewal date to let you…
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Car insurance Channel Islands/uk
hoping someone can help me whilst I await call backs from various insurance companies, living in guernsey, car on guernsey plates, brought over Sep 2024. Moving back to the uk arrival around 14th June and will reregister etc, have already informed hmrc. Leaving guernsey 14th May and I told my car insurance company here,…
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Breakdown Recovery options
My car broke down on the motorway nr Liverpool on Friday afternoon, as we were driving to Wales for the bank holiday weekend. I have been with Emergency Assist for a few years and asked for recovery to home, which they refused, but is listed as a policy option under Section D Onward travel. They have recovered me to home…
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Car Repair
Good day all and thank you in advance for your input. Frustrating circumstances and keen to here what you think. Our family car which is used for the daily nursery runs is a 2017 Vauxhall Astra diesel estate. It has done 60,000 miles and is worth around £4k to £4.2k To cut a very long story short the hazard light button is…
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EV chargers- having to bite the bullet
After a few years of an EV charger at my workplace at 12p kwh, it's being replaced and cost is increasing to 40p kwh. On odd occasion we just plugged in to our 3 pin plug overnight at home. We think we've got to bite the bullet and install a home charger (always put it off as worked out cost vs work charger and the latter…
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Comparing Total cost of ownership
Hi all, I'm trying to determine the best approach for comparing the total cost of ownership across different cars and purchasing options. For example: Keeping my current car Leasing through a work scheme Buying a car with a loan I'd also like to understand what age of car offers the best value, taking into account…
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I used a public street charger with my EV today...
Did my first public charge with my Dacia today, to use up some of my Mobilize credit. I found a Wenea 7.4kW on street charger. I put in 9.83 kWh, which cost an incredible £5.87!!! (Compared with £2.07 at home) Worse, it added exactly 30% charge on the guessometer, which assuming a 24.3kWh battery, is only 7.3kWh, so the…
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Selling car - repair paint scrape first?
I have a white Ford Kuga, which has a scraped wing mirror. Should I get this repaired before selling? I assume any buyer will want a small price reduction because of it. I have absolutely no experience in doing this kind of repair myself. I guess I am asking this - will the price reduction be more or less than the cost of…
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Car accident – repair privately vs insurance ( worried that Insurer will opt for r writ-off?)
I’ve recently had a car incident (no injuries) and my car needs some bodywork repairs due to deep scratches. I’m trying to work out the most cost-effective way forward. Damage is some deep scratches around rim. Damaged when car was parked. I have Insurer excess of £500. My One concern is that although the damage appears to…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
624 discussions
3K comments
Most recent: No further follow up do I need to take action? by dunstonh
3 June at 11:40AM
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