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warning - 1st Central hike price scam
Apologies for long thread. I feel 1st central are deliberately attracting new customers by offering low car insurance premiums, which are then hiked up once “new information” comes to light, even if no new information has emerged. Perhaps if I’m kind, I’ll say it’s a glitch in their system and the information isn’t being…
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Deer hit car
A deer jumped out and hit my car on Sunday evening after dark. Luckily we were unharmed, but the car needs £2-3k repairs. I did not stop or report the incident, as the deer fell back onto the (flat) grass verge, the A-road that it happened on did not have stopping-places or a pavement, there was a child in the car I could…
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Is breakdown cover really needed?
I was recently involved in a conversation regarding breakdown cover, mainly it's expensive and it had us all thinking, is it really needed? I haven't actually paid for it myself for around 10 years or so as my cars have still been in warranty and had cover through that but how likely is it to breakdown these days. I can…
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Argument of payment of repair invoice
We are a lease company (A) We leased out a batch of vehicles to our Customer (B) (B) sublet the vehicles to their customer (C) (A) & (B) were not aware there was any damage and/or authorised any works to be carried out. (C) has taken the vehicles to their repairer for works. (C) already owe a very large sum of money to…
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Road tax refund
Hi, I recently changed my car, and had 5 months remaining on the old cars road tax, which cost £590 to renew, last March. the refund I’ve received for the remaining 5 months is £75. I expected a refund of around £245,(£50 per month) can anyone explain why the refund does not cover the full cost of the remaining 5 months,…
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Honda civic engine has gone! now what?
I bought brand new Honda Civic in 2018, it's been serviced every year by Honda and has less than 33,000 miles. I've been told the engine block needs replacing at a cost of near £9000! Now I don't mind paying for your typical repair costs when owning a car but surely, this is a joke! Surely the company has to take some sort…
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Enterprise Van Write off Charges after Roof Damage
In April, my Partner and I hired a Van from Enterprise for me to move my stuff. On collecting the van we were asked if we'd like to take out the additional Damage Waiver for £35 so we did for peace of mind. On arrival at mine, we drove through the arch fine but whilst looking in the mirrors, the front of the van hit a…
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Enterprise Van Rental - Roof Damage - Asking me to pay £11k
This happened in September 2022. I was frequently renting vans from Enterprise Rentals. I always rented normal long wheel base and short wheel base vans (regular height vans). And I always took the premium insurance extra £25 on top be fully covered. This I thought gave me full cover. One day they didn't have a standard…
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Not At Fault Car Accident Issues
Four weeks ago a van smashed in to the back of my car which caused considerable damage. Neither vehicles were driveable and police had to recover both. The other driver was arrested for drug driving, there were also witnesses who came forward. Yesterday I received an email from the accident management company stating the…
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Suspicious mileage on used car....
Hi, Sister-in-law has been looking for a second hand car as her's is now unrepairable. She has seen one from a local long established car dealer and it states its done 99,000 miles. When I checked on the Government check mot history website it lists the last 3 MOT'S and mileage as below: [PASS] 17th July 2020 86,005 miles…
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Go Car Credit VT - Temp Default
Good afternoon, I've had a pretty rough 6 months which has lead to financial difficulty and arranging a payment plan with Go Car Credit, I'm now at the point where I have submitted a letter for VT as I simply can't make the contractual payments anymore. I haven't reached the 50% mark just yet but not too far off i.e…
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Hit a taxi in slow moving traffic - minor damage, he wants to claim - best option?
Unfortunately I got slightly distracted in rush hour traffic today and bumped into the back of a taxi. Driver says he wants to claim on insurance for what is fairly minor damage that I would happily pay for in the garage. Minor damage to my own car too. Slight crack in my grill and on his toyota estima the metal bar…
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Very strange car insurance quote
My brother has managed to get caught by a speed camera twice this year. Both times whilst in the works vehicle. Having done a speed awareness course 2 years ago he did not qualify again and got points on both this years occasions. 1st time doing 36 in a 30 zone, 100 fine and 3 points. When declared to his insurance they…
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HP finance - handing car back half way through
Hi, We bought a car on a HP agreement in 2022, car prices were at a high at the time so we paid over the odds and have now lost money on the car. We have since had a baby so need a bigger car and are now at the half way point and want to give the car back, which the finance company have said is fine it just needs to be in…
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When to declare penalty points
Just received FPN & paid fine, have sent licence details off for endorsement. Do I inform my insurance company now or wait til the endorsement is confirmed by DVLA?
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New VW Consumer Rights
Hi folks, My wife and I bought a new VW Tiguan (brand new 24 model) on PCP finance from our local dealers back in May. Since taking ownership of the vehicle, we have experienced ongoing faults and have had the car in the workshop on about 4 separate occasions. The range of issues include: * front / side sensors breaking…
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Van hire damage dispute - please help!
Hi just had a bad shock, please help! Today I hired a van from Enterprise. I filled out all my details online, DL number, bank account details etc before collection. On collection the man who works for Enterprise said to have a look at the van for damage, he walked off. When he came back I said the hubcap is missing and…
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Car damaged by roadworks sign jutting out into the road
Hi I was driving along a dual carriageway and hit the sign (see photo) causing damage to my vehicle as I could not see it in the dark. Are the council liable. Can i claim off them for cost of repair? Any help or advice would be much appreciate.
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Appeal for insurance fine/points for honest mistake
My wife was stopped by police today for no insurance so is looking at fine & points. Looking it it it appears as though we have accidentally insured one of the family cars twice by mistake. Is there any wiggle room for appealing on this basis? The dual insured cars premium is more expensive of the two.
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What's the best-value way to have a car for six months
My wife and I will need a second car over the winter - not fussy about what sort as long as it works. Can anyone suggest the cheapest way to go about it? Rental and leasing are quite expensive. Does anyone have any idea how much we would lose buying a second-hand one and selling it when we're done? And any tips on how to…