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Grey market smartphones on Amazon marketed as UK phones
I needed a new smartphone, and the Samsung Galaxy A14 looked like a good match for me. Argos, Currys and the like were all selling it for £180, and "Amazon" (yes, a marketplace seller) was selling it for £104. Of course alarm bells were ringing, but I triple-checked the model number on the Amazon listing, and it was the…
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Switch out of Sky Mobile
Been unable to negotiate better SIM only deal from Sky, despite 21 years of being with them - so have used MSE's info to switch to new SIM only contracts at half the price and more than double the data. Really disappointed with Sky customer service. Ho hum!
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Social Tariffs for Mobile
I am trying to find a social tariff for my niece who has special needs, I know that there is an MSE page dedicated to Broadband Social Tariffs, but is there such a page for mobile providers? If not can you please post the Social Deals/Tariffs you are aware of. THANKS
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Sim only with Three
Hi all. I'm asking for my Daughter regarding a sim only deal. Her contract with three ends in March and has been around £35 per month. She wants to reduce this by using a sim only. We are unsure if her phone is locked to that network. She also wants to keep her number. Both her and myself are not tech savvy and have no…
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PAC Code failed - is my phone number lost?
Can anyone advise me what to do please? I decided to leave O2 as they've put their prices up again and chose Lebara as recommended on this site. I received a PAC code from O2 and gave it to Lebara who said the transfer should be completed within 24 hours. That was over a week ago. I have spoken to Lebara who told be that…
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UK SIM card for occasional visits to uk
Hi all i live in the EU and want to know if any uk mobile provider can provide a SIM card i can use for occasional visits to uk like maybe only 3 times a year, it needs to be a UK number and will not expire if i dont visit for maybe 6 months or can be kept active my using briefly while in EU
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Are outgoing mobile providers allowed to contact you after you have started port away ?
Are outgoing mobile providers allowed to contact you after you have started port away or even after you requested PAC? I seem to remember that OFCOM brought in rules against this. Sky called me twice and then sent me text. I have started the port which should go through early next week. I would not be that bothered if it…
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RWG data issue
My RWG SIM with the 10GB monthly data (£60/year) is working fine, connected to 4G pretty much constantly. My wife's however seems to drop out all the time, is falls back to a 2G signal constantly and ends up after briefly attempting to use EDGE eventually gives up with no data being possible. SMS and calls fine. When the…
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Vodafone Switch out and then return as new customer
Vodafone SIM-only deal is due to end soon. The upgrade deals offered are not that competitive compared to what I can get as a 'new' customer but Vodafone don't allow switching your existing number to a new Vodafone contract. So, am wondering if it's ok to temporarily switch to a new provider and then switch back to the new…
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Serious speed issues with ID Mobile
Ported my number across from EE to ID today, and had the SMS to say it is complete. However, the EE sim card is still active ( maybe it will cancel in a few days ) AND. The ID Mobile speeds are dreadful. Sometimes I get less than 1Megabit per second. Any ideas ? Phone is a iPhone 11 and with EE my speeds were always above…
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Anyone had any success complaining to O2?
I won't give all the background because I'm so stressed but I have been emailing, phoning and writing letters (recorded delivery) to O2 since February this year about a debt that I do not owe and they have now referred me to a debt recovery service! Communication ombudsman won't touch it yet because I'm not quite into 8…
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Full month's line rental for 24hrs use?
So took out a contract with Three, upon receiving the phone had no signal, I had arranged for my number to port over. So in less than 24hrs I had returned the phone, got a pac couple of days later. Three are hounding me for a full month's line rental. Is this correct? I thought I'd be charged for what I actually used and…
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Spam calls
My number seems to have been sold to some third party. Literally 1-2x an hour, every day, I'm getting cold called about dog insurance, life insurance, accidents I haven't been involved in. Whats the best way to deal with this? What websites have I signed up for to have caused this?
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Has anybody got their money back yet for the purchase of Corona Extra?
Hi all. I uploaded my receipt on tuesday and the site said they were approving receipts in about 7 hours. its now friday and the link is still saying Pending Approval. Its starting to feel like a scam
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Lebara porting issues
Hi there. I wondered if anyone has experience of what I am currently up against. My son had an Apple Watch cellular with a number on the Truphone network, worked flawlessly for over a year. He now has a phone and we obtained a PAC code to port the number from Truphone to Lebara. Number should have ported 01/03/24 but we…
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Replacing an Old IPhone
Hello. Don’t know if anyone can help. I’ve had a hand me down IPhone 6s for about 5 years now and has suddenly started losing power really fast. As it’s such an old model I think just replacing battery won’t do much. I can’t really afford a new IPhone and I don’t trust refurbished ones. What is the cheapest older model…
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IMO Q4 battery - miss selling?
MSE recommended this mobile and it met my needs, and that of my family, so I bought three. One key feature was the ability to change the battery.I have recently tried to buy a new battery. Tesco, where I purchased the phones, says it does not sell these batteries. So I searched the web with no luck. None of the specialist…
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Best way to have a sim just for a second number and emergency data to switch to
Hey all! Got a kinda weird situation. Primary number - all good, loads of data and good deal. Secondary number - one I've had since needing a second line for a job a while ago. Keeping mainly as some people have this number, and some websites for 2FA etc. I also find it really handy when on holiday etc if my primary line…
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Talk Home SIM deal
Just a few comments on the Talk Home SIM deal I signed my wife up to last month. Brilliant deal a 1p per month for the first 3 months. Last week my wife was wondering why she could no longer text or make calls other than using WhatsApp. Being non technical she thought the issue was with EE as there was an error message…
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Carphone Warehouse iphone 14 offer
Hi, new here looking a bit of advice. I bought an iphone 14 through the link on this site which included an offer of a £25 voucher to be sent within 60 days of purchase.There is an email to contact if voucher doesn't come through. The 60 days has passed ,no sign of voucher and no reply to email sent to the contact email…
