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Advice on 02
I work for NHS and get 25% discount from 02, i upgraded in Sept 22, received email from O2 that 25% had been added, i have just found out it never was, discount should be for the 11 months missed around £77, they have offered good will gesture of £30, i think this is not acceptable, what can i do about it, i have proof…
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Can you negotiate with networks to be exempt from mid contract price rises?
I’m with EE and my contract expires end of December. I don’t like that I sign up for a new contract then 3 months later get told the price is increasing can you negotiate to be excluded for the increase?
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Use of a Uk sim in france
What is the network that offers the best option to be abroad and being able to use the phone. We want to keep a Uk number. Giffgaff?
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Can I use an old sim while a new one awaits a ported number?
I'm transferring my mum's phone over to Virgin as Plusnet mobile is closing soon. I gave them the PAC code and request to keep the old number when ordering the sim. Setting it up tonight, going by what their site says, it could be a couple of days before the number is ported over. She can't be without the phone for this…
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Turkey Roaming
Hi all, I recently got stranded in Turkey and found my Lebara sim to be very expensive. £3.50 per minute! I don't often need to use roaming in Turkey but is there a better sim only option?
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Samsung Summer 2023 Cashback Promotion
In the July Samsung Summer 2023 Cashback promotion I bought two qualifying items, a Samsung Tab 8 tablet and a S23 Ultra phone which offered £150 and £200 cashback respectively. These were purchased directly from Samsung via their UK site and the transactions are recorded on my Samsung account. My decision to purchase at…
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decent budget phone
i am looking for something around £100 as i have a £75 argos voucher. i was wondering what would be the best phone in this price range? there appears to be some awful phones around the £50-80 range, but some half decent above this. i want a fairly good display, battery life and performance. i dont want a slow and…
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ID MOBILE - Continue to take direct debits after contract ends
Hi, has anyone had experience of ID mobile continuing a contract after the fixed period had finished? I took a contract out on a phone that came with a data plan, but i never actually used the number. I kept a previous sim only number and used that instead. I was under the assumption that once the phone contract was paid…
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Which network for cheapest roaming in South Korea?
Off on a trip soon to South Korea but need to keep in touch with customers that might call me whilst I am away. I'm out of contract on my mobile so I am looking to switch to a new network that does some sort of global roaming. Really struggling. Does anyone have a global roaming deal with their network that's not too bad…
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Question about joining Lebara process
Hi My contract expired today so looked the MSE deals and I liked the Lebara sim only one for 6.90/months where you get a 40 quid voucher. Clicked on 'get deal', provided my email, and carried on filling in information on the sign up page, then i saw an email had come in so i flick to the email tab, email from lebara 'to…
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Mobile Three 46 days to port number but missold contract from 2017 discovered.!
Story starts back in June 2017. When I started 2nd company and went into Three shop for one phone one contract. Scoot 5 years and end of another 2 year contract with Talkmobile and start new contract with phone to Three. There was initial STAC PAC mix-up which led to a couple of weeks of several shop visits and more "chat…
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1p Mobile - Data charges on day of boost auto-renewal
Just a warning for anyone that has their data boosts set to auto-renew. I noticed that I had been charged for data between 0000 and 0059 on the day my boost renewed. When I queried it I was told that it was because it can take 30 min for the new boost to be applied, leaving a gap. They credited the 80p back to my account…
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What is the cheapest temporary SIM that you can use to port out and back in to the same network?
Looking to stay with Lebara (currently on rolling). New customer deal is better price. Need to keep my number. I understand the method is to order a new Lebara SIM, port out my old number from my old Lebara SIM to a temporary SIM using a PAC code, and then after the number transfer finally port out my number to the new…
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Lebara customer wants new Lebara tariff - can I keep my number?
I signed up for an MSE Lebara SIM-only monthly tariff a couple of years ago. I still have it, and I want to change it now, to a Lebara tariff that gives me more data for the same money. How do I achieve this, while keeping my phone number? Has anyone here tried it? I have switched off the auto-renew on my currrent tariff…
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Lycamobile - Roaming cutting out after a couple of days
After being on a 3GB data deal with Lebara, I found that it was a bit tight and I wanted a bit more data. At the beginning of the year, I found a 4GB data deal for Lycamobile, with a new customer promotional period of 6 months, using the tools on this site, so I switched to it. I was fortunate to have the opportunity to…
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Looking for advice roaming sim only deals.
Hi all. Currently with Lebara but will be going to Greece for two weeks in August so asking for recommendations on a sim only deal. Or is Lebabra best? Any recommendations please? Thanks
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Mobile Phone Network Marketing
I recently received two letters delivered on the same day to my home address from my mobile phone network. However, both of the letters were addressed to people who do not reside at my address, and who were not known to me. I immediately thought that my account had been hacked, and contacted the network urgently. After a…
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How can I identify the mobile number from my bank statement?
Hello. My wife and I both have a monthly account with 3 phone. Today, we tried to make contact and couldn't because of the poor reception. This apart, I then discovered that the phone I am paying for is not the one I am using, but it seems that I am being debited, as is my wife with a monthly charge, both from my bank…
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30 day SIM for USA/Carribbean
Hi all. I will be on a cruise around the Caribbean/USA in November. Is there any 30 day Sims out there that have all inclusive roaming for this area. In the past I used Vodafone but I can't find a 30 day SIM with this feature. Thanks in advance
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Switch Mobile Contract. Handset or SIM only|? Current EE contract doubled. Blue Light?
Hi EE have texted me to let me know my contract will be doubling from £8 per month to £16 next month. What's the best way to find a great deal? I have a Blue Light Card and I am due a new phone but will only go for a handset + contract if economical. Otherwise I'll make do for longer. Roaming would be great but there's a…