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O2 Switch up - change in terms and conditions
Recently received an email from o2 informing me of a change in their terms and conditions. They state on their email that as their terms are changing, I can cancel my airtime plan within the next 30 days, but continue to pay my device plan, as per the terms already agreed. Upon speaking with their advisors, they tell me…
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how accurate is IMEI tracking?
how accurate is IMEI tracking? And also is there a website that would show me the location of my phone given the IMEI? I tried some but they seem like scams like they try to charge me or ask me to download something. Thanks
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Lebara
After MSE's recommendation and glowing reviews I changed from Vodaphone to Lebara and I am having a nightmare 3 weeks after I bought the package. I still can't access data. I have contacted them 7 times by phone and 3 times on live chat. They are very polite and keep telling me to do the same thing so I have installed the…
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1pmobile website down ?
Is 1pmobile down ? I have tried to access the website http://www.1pmobile.com/login but not getting anywhere. The down detector query also states it's down. Their contact no. is also unobtainable. I hope they haven't been gone bust.
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Asda Mobile terms & conditions .... frequency of top ups.
I might be wrong but I thought I saw mention that an amendment to their T's and C's dictated that subscribers to their PAYG plan at 15p per minute were now required to TOP UP every 180 days rather than just make a chargeable call or text. I have two, long standing but infrequently used, numbers on their PAYG and do make…
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Grandmother travelling to Canada solo - best PAYG SIM card?
Hi everyone, I've purchased a simple dual SIM Motorola phone for my grandmother who will be visiting her sister in Canada. She's not a heavy phone user and keeps an old Nokia 3310 turned off in her glovebox but knows her way around basic tech like a tablet, so this phone will primarily be for emergencies during her trip…
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Port in issues
Hello, I recently switched to Asda Mobile and transferred my number to them. Everything went smoothly until my port-in date arrived. Unfortunately, right after that, I lost all signal and couldn't access 3G/4G, making my phone unusable. Despite numerous calls to Asda Mobile and promises of a fix, after 10 days of no…
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Please help with Lebara/Redmi 10c/Virginmedia home broadband issue
hi there I bought a Redmi 10C phone about a year ago and moved from EE to Lebara a few months ago. As stated above our home internet provider is Virginmedia. My phone has always taken an age to load anything but was just about bearable but since I moved to Lebara it times out virtually every time I try to load anything on…
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RWGmobile Is there any way to check (non bundle) balance over text? Near non existent support
Despite trying both support@rwgonline.com and .wales, as someone else in other threads stated one may yield better results, they only seem to reply when they feel like it. I have only have a support reply once or twice and sent approx 6 or more. It is not even a case of a long delay. It seems they just don't bother…
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Best SIM Card for Backup Internet Connection
Hi all, Interested in your collective knowledge on picking the right SIM card for a backup internet connection. As we are working from home now we are very sensitive to the availability of our broadband and while our provider is pretty good, its a small rural fibre provider and when they occasionally do have issues they…
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Batter down your annual mobile costs article Discussion Area
This thread is specifically to discuss the content of the Batter down your annual mobile costs article To discuss or ask a question about this article or to report your haggling successes: click reply
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Cheapest sim only - only want phone for podcasts
Hi, trying to stop using phone in bed, so have decided to use a phone for downloading and listening to podcasts only. Consequently, looking to find the cheapest sim only deal which will allow me to do this, currently with O2. TIA
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Talkmobile delivery issue
Hi I ordered a Talkmobile deal on Monday and the Sim has not arrived yet, therefore had to cancel order. Does anyone know if this is typical of Talkmobile these days. Didn't have a problem last time I used them. Cheers
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how soon can I re-join ID mobile as a new customer
I had a SIM-only contract with ID mobile and switched to Lebara today, and I transferred over my phone number. How soon can I request a PAC from Lebara and switch back to ID mobile (as a new customer)? I need to keep my number and would like to get a phone contract with them, as a new customer. Thanks.
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Trouble with ID mobile transferring number.
Hi my contract has finished with three mobile network so I got a new sim deal with iD mobil. I give ID mobile my PAC code expecting my number to transfer over which hasn't happened. (I waited 2 days) I phoned ID mobile and explained I'm within 30 days of my cooling off period and would like to to cancel my contract because…
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3 says old SIM is inactive but phone says otherwise
I'm trying to get a 3 SIM that I've not used for a couple of years reactivated but their call centre says say they cannot do so. I've also got an old iD SIM that I know is inactive so I've put them both into a dual slot phone and they show up differently. However, the 3 one still can't receive calls or texts. Why isn't my…
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Spusu mobile - beware of charges/fees for cancellation/loss/etc
6. One-off fees One-off Fees Services Costs Damage to or failure to return the SIM card in case of exercising the right of withdrawal £4.00 For cancellations in the first month following the activation of your SIM card £4.00 Charges in case of unsuccessful credit card payment (without VAT) Max £25.00 Charges in case of…
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Nokia 105 settings
My elderly neighbour has a new Nokia 105, and sometimes accidentally changes the settings by pressing the wrong key. He has turned something on that shows 2 musical notes on the screen. Even the manual didn't show me what this was, so I haven't been able to turn it off. We established it wasn't the radio. I'll be grateful…
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Who is responsible
On the 9th April i phoned Plusnet Broadband because of an issue i had about a bill. During the conversation i agreed to change my mobile phone provider via Plusnet to EE. Plusnet done the credit checks etc and filled out all the paperwork that was needed. They even copied all my details from my plusnet account to the EE…
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EE retentions/cancellations
Do EE not have an option to speak to cancellations anymore? I remember a year or two ago there used to be an option on their IVR is choose from if you were thinking of leaving but calling today that's not there.
