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EE - Constant Mast Failures + Awful Customer Service
Over the past 12 months the quality of service of EE in the local area has been getting worse and worse to the point where outages for several hours are happening on a regular basis in my home area, in addition the signal at my workplace has got worse and worse over this time also. I am now at the point where I am getting…
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Help with an old MSE deal
I took out an O2 MSE deal last year which was £7 a month on a 12 months contract - a bit more now due to the annual price increase. At the time I thought it was a discount and would increase at the end of the contract, so I have been looking at the current talk mobile offer instead. Just been into the O2 shop and they…
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RWG won't phone out
Just trying to make a call from our two RWG (spare) phones before we get too near to the SIM cancel dates, and for some reason the calls won't connect. Managed to send (some, not all, some failing) texts and look at Google maps on one phone but no Internet connection on the other. Is it 3 or 6 months, we're just within 3…
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Help please - can't receive SMS since porting to Lyca
Hope someone can help and advise, as I'm finding out now that Lyca's customer service is terrible. Ported my number to them on 1st March, and everything is working as it should, EXCEPT that I'm not receiving SMS since then. I've reached out to their customer service (both on the phone and via the twitter (ie: X) account),…
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10 Mobile PAYG Credit Top up
I look after my elderly mothers mobile phone account. She's a very very light user, with no need for texts or Data. She'll make one call every week or two. 1p Mobile seems the best for her. I top up £10 every 120 days using my card. I've just received an email saying it's time to top up £10, but noticed she has £20 credit.…
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CARPHONE WAREHOUSE/CURRYS ACTING IN BAD FAITH CHANGING PUBLISHED OFFERS AFTER ORDER.
I purchased a new Google Pixel 8 Pro on contract from Carphone Warehouse (review also added for them but all Comms and decisions have been from Currys as the parent company) taking advantage of a deal which clearly stated on their website £150 extra boost to any trade in phone. I called them the same day I ordered to check…
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Trade-In Problem - CPW/ID Mobile - Help.
On the 10th of this month I purchased a new phone with a 2 year contract. A Pixel 8a for £14.99 from Carphone Warehouse/Currys on the ID Mobile network. Part of the deal was I could send them any working phone and receive £150 trade-in cashback. But two issues: 1. I have yet to receive the recycle bag to trade in my old…
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Is it best to buy a 5g phone
I'm looking to buy a new phone but I cannot decide if I need 5g so is it worth buying a 5g phone and turning the 5g off or are 4g phones better. I do have 5g in my area.
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Lebara Referrals don't get paid.
I was happy with this company until I referred a friend in December last year. My reward is still "pending" despite my friend having signed up months ago. Their customer service is rubbish, the woman on the live chat just tried to fob me be telling me to read the website. After I pointed out I'd done all that and just…
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Esim for data back up service
Hi, am on ID Mobile and its ok. Useable for mostly all my needs, although i am struggling with lack of 4g well any g at our local race circuit. I was thinking of maybe grabbing an eSim to use for just the data, someone like Lyca Mobile as they use EE and i know EE network coverage is okay at the circuit. I've not had a pay…
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Lebara switch - where is £40?
I changed to Lebara in mid September through MSE - my monthly plan is £6.90 and the offer included a £40 voucher (I think for Amazon). I am happy with Lebara and the plan - but have not had the £40 nor can I find evidence of this in the email that confirms my purchase. Can anyone advise the best way to chase this up? The…
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Bought faulty used phone for cash, but seller won't refund.
Is it legal to only offer a replacement or repair if a faulty used phone is sold? The local trader insisted on a cash-only transaction.
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How to send ringtones to iphone
Does anybody know, how add personal ringtones with sonoma into iphones? If important, my Iphone has 17.1 on it. Thanks ;-)
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ID Mobile Log-in
Hi Guys Just wondering if anyone on here Logs into there ID account through there desktop computer? I have just joint ID but cannot log-in to Id from my computer everytime i tried putting my email in i then get a start page asking me to create account, So in the end i signed up with the ID App but still can't log-in with…
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Logging o2 Complaints
Hi All, I have been trying now for two months to get an issue with o2 resolved in terms of my account. I have logged a complaint and contacted them on Facebook but been unable to receive a response. Recently I emailed the following email address but again to no avail. Can anyone help with how to log a complaint? Virgin…
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Lebara international calls
Do beware of this-I tried to call the Swedish government passport office (Polisen) today but the call wouldn't go through. I called Lebara who said I can only call personal numbers not business numbers, but the only way to make the call would be to get a PAYG simcard! I put some credit on Skype where it was 3.7p a minute.…
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How to cancel an old SIM
I have 2 mobile phones and 2
sims. I swapped the sim cards around. So Sim 1 (older) is in Phone 2 (newer
and not paid off Galaxy A33). Sim 2 (newer) is in Phone1 (older
and paid off Galaxy A40). Having talked to Tesco mobile
for a long time. It appears that, if I want to scrap Sim1 as I don’t really use
it, I have to pay…
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Overbilled for 6 months from provider, despite multiple livechats promising refund has not turned up
Talk Home is the provider. Last year I signed up for a £3 deal, I know there was issues at the time with people getting misbilled but I have the email saying £3 a month, not £3 for X amount of time. Until October I was billed correct but stupid me didn't check until January at which point I contacted them and was told they…
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Lebara: International Texts
I'm on the 5GB plan - just discovered today that international texts aren't included in the plan. I probably should've spotted that when signing up. Maybe I thought that EU roaming covered it.
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Pixel 5, 4G calling, SIM only deal wanted.
I'm currently on Lebara and since Vodafone's 3G switch off I've suffered from poor quality calls. Lebara don't support 4G calling for my Pixel 5 so I'm looking for a new provider. Spusu only do 4G for iPhone and some Samsungs so they're out. Can anyone tell me if Smarty could be ok for me? 5GB a month is plenty and they…
