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Roaming failure
I'll be in Europe for the next week, and have just tried calling back to the UK. This failed with a voice message saying that international calls are barred. I'm with 1pMobile, and I thought that roaming was free with their service. Has this changed recently? Or maybe there is a phone setting I need to change? I have a…
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O2 issues - advice please
Hello, so this is what happened: 21/03/2024 – called customer services to terminate my
contract, as I was outside of the 24-month contract period and had a new phone
from elsewhere. I was told I would be billed for March (obviously) and for
April due to 30-day notice period. 03/06/2024 – noticed I had been billed for May…
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Wi-Fi calling and VoLTE now available on Lebara
I’ve just received an email from Lebara confirming that Wi-Fi calling and VoLTE are now available, and the services are being rolled out in phases. I’m apparently one of the first customers to use these features. If you haven’t received notification, you should do very soon.
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how to pay a bill to network i'm no longer with
sorry if this sounds so stupid but i have changed networks, leaving 3 after many years. as far as i know, i did what was asked, what was required but have just received a bill from 3 network for 0.95p. i haven't cancelled the DD i have been using so dont know why they haven't taken the money. also, i cant access my old…
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Lebara Mobile Wi-Fi Calling Problems - Think Twice Before Using Them!
Well after being with Plusnet/EE mobile for many years and having great service, I was forced to look for a new provider due to Plusnet ending their service. Shopped around and decided that Lebara SIM only was the way to go. Due to living in a village with a poor Vodafone signal, wi-fi calling was a must. Initially this…
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Mobile phone contract ended but have still been charged for a “free” tablet ?
Hi In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 How can this be right? Has anyone else had this happen?
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Ported out of Asda SIM only but bundle still showing as active
Hi Recently ported out of an Asda SIM only but looking on my account the bundle is still showing as active. Anybody have experience of Asda? How long will it take to cancel? Cheers
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3 contract ends this month - sim question
my contract with 3 ends in a couple of weeks and I will be informing 3 that I want my current contract to end...BUT I want to keep my phone number the same as I've saw a deal on USWITCH which says its from 3 and obv using the 3 network. Its also a new iphone i would be getting. As its from a 3rd party site "uswitch" and…
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Securing Google accounts whilst phone unlocked
Afternoon. I recently read a thread whereby someone had their phone stolen with it unlocked (whilst being used), and it got me thinking about how to protect my google accounts (gmail/drive), if my phone were snatched whilst taking photos, for example. Currently, I appear to be logged in all the time, and i just tap the…
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EE/02 - Default and handset issue
Hi all, I'm here to seek some advice. I have got myself into a lot of debt of which I now cannot afford. The latest issue which has tipped me over the edge is taking out multiple mobile contracts with EE and 02 and then selling on the device for quick cash on eBay. I was desperate and unable to get a loan. I'm now at a…
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Cheap calls to USA
Several of the deals suggested by MSE are somewhat better than my current deal. But on my current deal I can buy an extra/addon that gives reduced cost calls to the USA, which is important to me. On looking at the suggested deals, I didn't find it easy to see if any of them offered cheap US calls as an extra. Has anyone…
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Talkmobile roaming in the EU
When Talkmobile say they offer free roaming in the EU, does that include free calls/text to local numbers in EU countries? Or can you only call/text UK numbers while in a EU country? I have been trying to contact them but I can't, and all their examples just so happen to refer to calling/texting UK numbers.
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02 mobile/14 days...
Hello, sonlong story short joined 02, service was beyond shocking so I requested a PAC and ported back out. Contract started 30/4 Pac requested 10/5 Well within 14 days... Have 30 days to use the pac but obviously I did it ASAP and they are trying to say I'm liable for the full contract. .. and that you can terminate…
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1p mobile Suddenly change T&C to the worse could I quit and ask my credit back ??
1p Mobile typically require mandatory minimum top up £10
every four months, to keep my number. But I just received notification they now
change their T&C to the worse. Instead of mandatory minimum top up £10
every four months it is now changed to minimum usage of £10 every four months. I am currently having contract with…
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MSE News: Plusnet Mobile user? Switch to another provider ASAP to avoid losing your number
If you're still using a Plusnet Mobile Sim, you need to switch away as soon as possible – particularly if you want to keep the same phone number – as the provider is closing down this month. Read the full story: 'Plusnet Mobile user? Switch to another provider ASAP to avoid losing your number' If you haven’t already, join…
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True PAYG, no "monthly plan"?
Hi everyone, I'm trying to find a good old fashioned PAYG deal. I need a sim card, to add £10 to it, then put it in a spare mobile phone for my Mum to use as an emergency phone in case something happens to hers. It may never get used, which is why I don't want a monthly SIM Only plan, which every provider seems to be…
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Lost Phone number in copper to VOIP switch
My mother was moved to digital landline last week and "they" have changed her phone number, she's not very tech savvy and all I know is what she's said. Prior to the move there were lots of promises about how painless it would be and that her phone number wouldn't change. Then she got a message that that there'd been some…
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How/When do I correctly Cancel an O2 Airtime contract in last month of contract with PAC code?
Currently have a few O2 contracts that are an Airtime plan and Device plan. For each - the Airtime plan is a 24 month contract and Device plan is a 36 months contract (at the time, we did not have the funds to buy a phone outright, it was our first upgrade in 7 years and it was interest free) I myself am on Lebara right…
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"ancient" mobile now dead - transferring contacts/ photos etc ?
Hi all, My trusty Samsung J5/6 which i purchased in 2016 has finally rolled a 7... i think its a screen issue, as the battery is fine ( tried it in wife's identical phone ) and i have heard a couple of texts coming in, and charger makes the "bleep" sound when connected. but screen remains black - has had a few cracks on it…
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Do not be tempted by cheap Lycamobile deals - AVOID
Since it was MSE that put me onto Lycamobile last year as a cheap O2 alternative I think it's only right that I warn users here of my experience. In short, I've had my phone number for about 25 years on pretty much all providers yet Lycamobile have lost it, blocked me and rendered me provider less. It feels like one of…
