Cannot Log-in to O2 website

sdduk

Hi guys
Anyone having trouble logging into O2 website on there computer i have been trying for 2 days now.
Everytime i try to log-in it says its going to send a code to my phone and it sends a warning one and then the code about 10/15mins later and when i put it in i get (The code you've entered isn't valid.) so just can't log-in to my account...its pay&go had a long time.
Any help would be much appreciated.

EnPointe

do you have credit on the phone ?  if so  just log in   via the  phone;s  own  connection to O2 s network 

sdduk

EnPointe said:

do you have credit on the phone ?  if so  just log in   via the  phone;s  own  connection to O2 s network 

Yes and the same thing is happening on my phone...Just tried to log-in just a min ago and have the warning that they send but no code has been sent again...Really strange never had this before all the years i have been with them.

Neil49

Do you have an O2 shop in your area? They should be able to go through the login process in store and possibly identify the issue. 

sdduk

Neil49 said:

Do you have an O2 shop in your area? They should be able to go through the login process in store and possibly identify the issue. 

Thanks for getting back to me in the end i ran O2 and to be honest they where a waste of time just said there a fort on there system and to leave it a few hours and try again.