Mobiles

Am helping someone elderly who has an LG Phone with 4G support and all of a sudden phone stop connecting to data since the last 2-3 weeks, calls and text are still working good. Data was working before, tried resetting network settings, mobile network connectivity settings, APN etc. No avail. Today I tried connecting by…

The MSE O2 Sim only deal is a O2 classic plan, which only entitles you to VOLT double data if you are also a virgin media customer. You only get VOLT Travel Inclusive benefits if you purchase an O2 Plus or Ultimate Sim only. My question is has anybody been able to upgrade the O2 sim to plus or ultimate after the initial…

Apologies if this has already been posted but it seemed to be an accidental discovery which I thought I'd share. I used MSE to find a suitable SIM only deal with Vodafone a couple of months ago and got a £50 Currys voucher. It was only valid for six months so I thought I'd take a look it the Currys website to see what I…

I tried signing up with Talk Home recently, the email verification email never arrived. Turns out it's due to an email DNS configuration error on their end, so my email system was rightly rejecting the emails: https://mxtoolbox.com/SuperTool.aspx?action=spf:talk-home.com:84.233.252.195 If you are having trouble getting…

A few weeks ago my WhatsApp stopped showing that I had an unread message next to the icon on my phone. (Hope that makes sense!) Has anyone any idea how to resolve this. Thanks

I'm with ID mobile at the moment.MSE have some good deals better than what I have, I pay £7 per month for 15gb data unlimited text & mins. I think these deals on MSE are for newbies only as ID don't offer these deals directly. Does anyone know if I am allowed to change to another provider for a month then return to ID…

I'm on RWG PAYG (still on part of the initial £1 loaded on the SIM). I joined on 24/02/25. I know it must have been working because having had Data switched off, I switched it back on while away from home (and therefore WiFi) to send a Whatsapp message on 07/04/25 and it used 3mb of data because I hadn't Restricted app…

Just changed to Lebara to save money. alarmed at amount of data being “used” in the early hours of every morning, ie when I’m asleep Have raised this with Lebara as phone should be using WiFi connection then not mobile data their solution is to turn off mobile data All seems a bit fiddly having to repeatedly turn mobile…

Bought a phone contract through them last week. Delays in responding to chasers for the phone only to be finally told the sellers phone did not pass their 90 point diagnostic check?? The package was approx £750 for two years so assumed I was buying a new phone. Doesn't smell right to me so be wary of buying thru them.

Back towards the beginning of the year my wife and I both transferred our mobile contracts to IDMobile attracted by the low monthly cost when factoring in what was then a £50 voucher. After completing the necessary click-through and waiting the 90 days nothing came through. Contacted the email address given at the bottom…

In the last month I've received two messages from EE; 1) That my included Netflix package is being changed from Basic (which was £7.99/month) to "Standard with Ads" (which is £5.99) 2) The the Roaming included is changing from EU and a few other countries, to EU *or* a select number of countries. For 2 you can only change…

I recently saw that for a £10 monthly charge 1p Mobile offer 25 GB and 2000 mins/texts, or 50 GB with unlimited calls/texts. It looks like a mistake on their website. https://1pmobile.com/products

Does anyone else still have this old contract with o2. I have had it for over 20 years and paid £99.99 upfront for the contract in 2001 and still have the paperwork. I was a contract for life including 200 off peak minutes to o2 and landline numbers. The yearly CPI increase has been zero as it was a percentage figure. I…

Hi, I just dropped my "dumb" mobile phone down the toilet and now it doesnt work. I need another phone immediately. Can i just go to an EE shop, buy a new phone, and put the sim card into it and its job done? Its not a smartphone, just a dumbphone and i only want another dumbphone.

I am upgrading from Samsung Galaxy S21 to S24. I know there is a way of transferring everything from old phone onto new, but before I start... I have folders on my phone with apps for each category. Will they transfer as folders? I have continual annoying pop-ups (from Google I think). Will a new phone stop this? Should I…

Hi, Sometimes when in a meeting with customers i need to get phoned (to my dumbphone) up so i have an excuse to politely leave. How can i do this? Can i do it from my dumbphone? Can i also do it from my laptop? ie, i just need to get a phone call from a "robot" or whatever.

We've just published a brand new guide on What is an eSim? We'd love to know of your experiences with eSims, or if you've any feedback or questions we've not answered, let us know in this thread. If you haven't already, join the forum to reply.

Is this because of new rules by OFCOM where companies have to specify exactly how much contracts are going up by, instead of just a percentage? Have a Sim Only from O2, started £5 a month for the first year, then last April increased to £5.44 (Over 8% increase). Now it's £7.24, an increase of £1.80 a month, over 30%.

Hi guys Anyone having trouble logging into O2 website on there computer i have been trying for 2 days now. Everytime i try to log-in it says its going to send a code to my phone and it sends a warning one and then the code about 10/15mins later and when i put it in i get (The code you've entered isn't valid.) so just can't…

Can anyone offer any suggestions on this please. At the same time as renegotiating my broadband, the company offered me a good mobile deal at the same time. They gave me a number to text to send them a PAC code as I wanted to port my number. The next day I decided to cancel the phone deal so called the company to do this.…