We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Lebara

Just changed to Lebara to save money.
alarmed at amount of data being “used” in the early hours of every morning, ie when I’m asleep
Have raised this with Lebara as phone should be using WiFi connection then not mobile data
their solution is to turn off mobile data
All seems a bit fiddly having to repeatedly turn mobile data on and off
anyone know why it should be using mobile data when it should be using WiFi? 

Comments

  • Peter999_2
    Peter999_2 Posts: 1,592
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    If you are using android, have a look in Settings-Wiifi and there should be something like "switch to mobile data when wifi is weak".  Make sure that is disabled.   Also, go into settings-network and internet and disable adaptive onnectivity.
  • SaverRate
    SaverRate Posts: 992
    Seventh Anniversary 500 Posts Name Dropper
    Forumite
    My mother and sister both had this issue with iPhone. The wife is also with Lebara but doesn't seem to get the same issue but she has a Samsung.

    So I think its potentially an iPhone issue 
  • Mark_d
    Mark_d Posts: 2,748
    1,000 Posts Second Anniversary Name Dropper
    Forumite
    This is not an issue with Lebara.  It is due to settings on your handset.  How to resolve the issue depends on what hardware and software you have.
  • molerat
    molerat Posts: 36,533
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    As above, it is a phone not network problem.  No overnight data use here with Lebara.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • It is an iphone
  • PHK
    PHK Posts: 2,680
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    Forumite
    When your phone is syncing and backing up overnight, if your WiFi is weak then WiFi Assist will use the mobile data to support the WiFi. 

    There's a similar function on Android phones.

    You can either find out what is causing the WiFi issue or you can turn off WiFi Assist 

    Settings>Mobile Service>WiFi Assist 
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.7K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.8K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.