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Simbio Energy.
How can I change my tarriff from Simbio when it is not listed in the energy club? I am on Fair and Green variable renewal B5.2, and they are going to change me to Fair and green variable renewal B5.3 on 1st July, which is a steep 17.535 pence per KWH and 28 pence per day standing charge. I am trying to get a good…
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Energy company scamming us
I was with Eon and switched to S hell. I gave both companies the changeover meter reading. Eon handed on to shell a vastly inflated (over 2.5 times my usage) fictitious reading. Then tried to claim this £800 deficit from me. Then I got caught between shell and eon, shell also using a much lower start fictitious reading. It…
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Energy Club's 'no exit fee' option does not work for PFP contracts
For several years I have used the Energy Club to to either find a good price or do the switch. Difficulties were rare until I tried PFP's 'Fixed - May 2022 - Green v1' a short while ago. The first problem was that PFP refused to honour their energy holiday promise and so I left after less than two months but PFP are now…
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Oil fired boiler in Narnia
We have an oil fired boiler which has become increasingly cranky. The pump has been replaced, it's better, but we still have an intermitent fault. The house had an annex we let as an Airbnb, the boiler is located through a door in the back of the built in wardrobe so once we have a guest we cannot access it to press the…
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Ground Source Heat Pump + Underfloor Heating + Solar Panels
Hi, We're moving into our first home, which is an old stone property built in 1909. I'm keen on the environment, and want to make the property carbon neutral as possible, whilst being reasonably cost effect. Property:- 4 bed, detached, 181 square metres - Current E on EPC, which has noted room in roof insulation, internal…
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Combi Boiler output question
We need to get a new combi boiler soon. (previous Glow-worm was fine for the first 12 years but has become increasingly erratic recently) Why would a 35kW boiler have a lower output for central heating than hot water? This Ideal model has a 24.4 kW CH output, even though it's a 35kW boiler. Is it an efficiency thing, and…
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Electricity rip off!! Help!!
Hi Long winded, but please read! (Just to say, people in towns and cities will wonder why people still have storage heaters. .this is Devon, where a huge percentage of us only have access to electricity. This heaters are being promoted by the Government/Energy companies ECO3 scheme!) I can't believe I'm the only person…
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Is My Thermostat Broken?
Hi Our thermostat is on 27.5 and the house is now warm. On 25 earlier I was freezing. Anyone know what the problem is or what I need to do?
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Energy Debt
Hi, I don’t know if anyone can advise me regarding the above. I was given an energy bill in January of around £500 in debit I was concerned about this as it seemed quite high to me. I’m very sparing with both gas and electric. I’ve recently been in touch with EDF my provider and asked if this is actual or estimated so they…
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I think this is the right forum.Smart meter
I keep being asked to have a smart meter.installed.Can I refuse ?
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Energy company changed wrong meter, left without gas for over a month, making a claim
A different company from mine came out to switch a neighbours meter to a prepaid and changed mine. I was left without gas for over a month, my company wouldn't come out and find out why my gas was gone so it took a long time to be discovered. I am a disabled woman, I recently lost my father and I also have Ocd, this lack…
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Solid fuel deals? Where are they?
The last few years we have stocked up on coal or ovoids during the month a may, has anyone come across any good deals? This is the best I can find just now: https://thecoalshop.co.uk/house-coal-fuel/scottish-coal-doubles/ This is a fair bit more than we've paid during the summer months the last few years by a long way.
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Smokeless fuel - corrosion issue!
We have a Stovax Brunel stove which was installed 12 years ago (together with a new top-quality stainless liner), on which we burned nothing but dry (<20%) hardwood until two years ago when, alas, we switched to Multiheat smokeless. We now know that1 Our liner is corroded to hell and is actually in two pieces2 There is…
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Help link boiler guarantee
We purchased a boiler through the helplink scheme 9 years ago as we were short on cash at the time. The Worcester boiler has been very good to be fair but when we had it serviced today the independent plumber said the heating exchange had gone. As helplink is no more I called Worcester direct and they advised the part is…
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Towel rails won't heat with water only
Hi, just wonder if someone can help. For 15 yrs (with megaflow system) our towel rails heated up with water system so we had warm towel rails all summer - fab. Then last year our boiler started playing up and ever since then the towel rails will only heat up when the central heating is on, which means cold rails all…
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Storage heater alternative.... Infrared vs lpg vs Air source heat pump
We've just moved into a 5 bed detached house with 30 year old storage heaters and an electric immersion heater. Obviously very expensive to run. It's got a couple of big living areas, and it's definitely not a passive /air tight house. We're trying to find an alternative way to heat the house and hit water, whatever is…
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Moving House but contact ends this month
We are with British Gas and our contract ends on 31st May. two weeks ago we had an offer accepted on our house, so we will be moving AFTER our contact ends, am I right in thinking as long as the new contact has no exit fees we can move with no problem. And a further issue we are currently on a dual fuel contract and the…
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How to reduce running costs for Aga Dual control
Hello - as part of a recent house refurbishment, we bought an Aga Dual Control which Mrs. NewNoel loves, as it is on on 24/7 and keeps the kitchen toasty warm and you dont have to wait for ovens to heat up, saves on a spin dryer, etc. My concern is the running cost. The kitchen is very large on the ground floor of a large…
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Improvement to Cheap Energy Club
The club is brilliant, but has one flaw. Energy companies do not inform MSE about some of their best tariffs so these can't be considered. So I get frequent emails offering me a lower tariff but when I compare the rates they are actually no better. I could unsubscribe, but better would be if members could enter their…
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A year with British Gas as my supplier for my Gas and Electric (Dual Fuel)
A year with British Gas as my supplier for my Gas and
Electric (Dual Fuel) * June 2020. I received confirmation emails my account was set up and my monthly payments (direct debits) were based on my own gas and electricity usage estimates which I gave British Gas at the start of my 12 month contract. Gas 9,550 kWh…
