Changing Dual Energy supplier - any suggestions
I have been with Avro for a couple of years, and to be honest I would have been happy to stay when my current contract ends, but I simply cannot get to speak to anybody to discuss my renewal quote. I have a big credit balance and I want them to apply that credit before calculating my new monthly charge. I am now sick of using so many of my free minutes allowance being stuck on their 'customer services' hotline ie coldline.
So I'm after suggestions for a new supplier. I'm not particularly concerned to save £5 a month if the price of doing that is having useless customer service. Something as simple as a callback facility would make all the difference. Also a track record (not brand new micro-company)/reasonably in line with the cheaper (but not necessarily cheapest) end of the market/good customer service.
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