Solar Panels
2021SUN
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Just had a visit from Evergen solar about installing panels on the roof which when done will increase the value by approximately
£28000 .Has any body else had figures like this it seems too good to be true.
£28000 .Has any body else had figures like this it seems too good to be true.
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2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 2.5kw inverter. 28MWh generated, long-term average 2.6 Os.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 2.5kw inverter. 28MWh generated, long-term average 2.6 Os.
They have all the sales patter but the support is appalling.They need to sort the after sales out.
Many questions,but it seems the office can’t be bothered.Sort out your customer service department.
I have used this company for over 6 months, spending well over £13 in the process for installation of solar panels. Ever since then I have had nothing but problems, from the panels not working, to my roof leaking, wrong inverters installed, holes put in my walls and so on and so forth.
It is virtually impossible to contact them as they don't reply to phone calls or emails, and when they do, it's often an unsatisfactory response.
I've read several reviews here, and noticed that the ones praising this fraudulent company appear to be actual employees of the company itself, especially Gary. Please beware of this company as they appear to be in it to make money by misleading and duping unsuspecting customers with the promise of saving money on bills and making money by selling to the grid.
They apparently give you a 25 year guarantee and once invoked theyre never to be seen or heard.
Terrible company, terrible service.
After missing the first appointment they did not even call to rebook or apologise. When I called to complain all they wanted was to rebook the appointment ‘as a priority booking’ - which yet again they did not turn up for.
Some reviewers just wrote an exact review about what I think of this company.
So with a little copy paste (thanks for that) here is my opinion.
If there was the option to give 0 stars, that is what I would give them as they don't even deserve 1.
First, at selling and introduction company representative actually lied about out take of this investment. Let's just say an example.
We took out a loan for it and he calculated and promised (and we asked back this a several times to make it sure) that we will get back from the grid payments, about a 2/3 price of our monthly repayments + save about half of our electricity usage.
Our electricity calculation is ok but we are not near to the 2/3 rather 1/13.
After rep. made a business he is not responsible and reachable.
I have used this company for over more than a year spending well over £8000 in the process for installation of solar panels. Ever since then I have had nothing but problems, wrong inverters installed (they changed after a several appointments...), damage on new property bathroom (again, we had to arrange a few appointments...)
It is virtually impossible to contact them as they don't reply to phone calls or emails, and when they do, it's often an unsatisfactory response.
They use some ad-hoc companies as I never seen a company car or uniform.
I've read several reviews here, and noticed that the ones praising this fraudulent company appear to be actual employees of the company itself.
Please beware of this company as they appear to be in it to make money by misleading and dumping unsuspecting customers with the promise of saving money on bills and making money by selling to the grid.
They apparently give you a 25 year guarantee and once invoked theyre never to be seen or heard.
Terrible company, terrible service.
Firstly, this Finance offering company are fooling people with lots of scientific information and blinding them from the real deal. Please Don’t do it it will never pay for itself I fell down the same hole....and anyone that’s bought over the last few years I speak to are now making claims for mis selling.
Secondly, their customer service is so rude and useless they don't give proper information on anything. From the day of installation up until now i had several issues with them and i have to ring them over and over again to get the issues resolved.
In short, i wouldn't recommend Evergen please avoid at any cost.
Don’t do it it will never pay for itself I fell down the same hole....and anyone that’s bought over the last few years I speak to are now making claims for mis selling.
Don’t even think about it....if you do you will regret it!!! Trust me
Stay safe out there and look after your capitals before these dodgy company’s take it in a flash.
Insisted my partner and me both be present during conversation, which is fine if my wife understood a word of English or even any of the technical Jargon.
Eventually gave me a quote and left. Decided to do some research and called the sales rep back as I found that since December 2018, the Government confirmed its intention to end solar panel incentive payments on 31 March 2019, meaning people who have solar panels installed after this won't receive payments for generating electricity or exporting it to the grid to ask him abut this, as he claimed that the government would pay for any unused electricity. He became very evasive and proceeded to talk over me evading the question. Very rude and unprofessional.I ASKED him to let me talk and listen to what i was asking and not interrupt which he agreed to to do, to then proceeded to interrupt me again.
I made it easy and explained to him that if he did not know the answer so just say so, but at every turn was spoken over by sales rep.
Must say if this is the way they deal with business then i would AVOID at all cost.
Remembering the old adage .... if it sounds too good to be true, then it probably is!