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Shell energy price hike horror
3 months ago i used MSE comparison tool to decide whether to stay with OVO for my gas and electricity. After filling in the form I was given many lower quotes and decided on Shell as the Customer Service rating was good and they are a big company with excellent reviews. The switch was smooth and efficient with very limited…
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Burning Peat Briquettes and Night Briquettes
Hi all, So, we own a Clearview Pioneer 400 multi-fuel stove. Lovely little 5kW stove! Typically, we'll burn seasoned wood. Recently, we've been gifted a big batch of Bord Na Mona peat briquettes (smokeless) and Lekto night briquettes (not smokeless). I know there is some controversy on whether peat should be burned at all,…
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Problems with danfoss thermostat
Hi Apologies if this is not the right place but I'm looking for some help. We have a danfoss TP5000 Si range thermostat where we have the am and pm week day and weekday times for the heating to come on. Here's where the problem lays....the heating seems to tick over most of the day and never seems to go off, even by…
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Combining solid fuel heating system
Morning all, we have just moved into a cottage with solid fuel heating system and immersion heater for summer. We like the idea of keeping the solid fuel but wondering if you can either combine it with gas central heating or air source heat pump. For the daft weather we are having at min its warm/ cold, snowing. who knows…
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Advice sought
My EDF fixed contract will be ending on the 31st of May so the next fixed tariff available will be £81 a month compared to £69 a month. I have been looking around at the different comparison sites and some are more than £81 a month and some just a little less, hardly worth changing. So, my question is should I wait till…
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Boiler taking a long time
Hello, we have a 14 year old oil boiler, and it is taking hours to raise the temperature in the house by 1 degree. When we moved in 3 years ago, we replaced all of the radiators and the windows. We keep the temperature at 18 most of the time and increase to 19 degrees, however it is often taking almost 2 hrs for this to…
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No hot water with Ecodan heat pump.
I am disabled and through a scheme had Mitsubishi Ecodan installed last week. It took two and a half days and to be honest the electrician didn't seem to no what he was doing. Anyway, the heating is up and running albeit oddly. The biggest issue is no hot water. When the system started up yesterday for the first time the…
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Storage Heaters
I was just wondering if anyone knew about storage heaters. Im trying to sort out an old house and it currently has two old storage heaters in it. If I was to purchase new ones would they remove old ones? Does anyone know what good makes are, I understand they are not used as much these days. Any help would be greatly…
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Free Home Heating Oil - seemingly
Hello, I got oil delivered on monday, 900 litres. Checked the level and it didnt come up as far as i was expecting. Then on Friday oil company arrives again, made a mistake and was going to do the same delivery twice. I went out to the driver and told him we already got the delivery. Sure while u made the journey u may as…
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Swapping Power Company With Current Bill In Credit
I am just in the process of swapping power companies. In checking my bill with Utility Point I discovered I have Credit of £344.60. There is no mention anywhere on the website on how to reclaim this money. In fact, I can't find a phone number, email or address anywhere ! What happens to my credit when I swap companies ?…
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EON hassle
EON took over NPower about a year ago. Since then I've continued to get email requests for meter readings and have replied on time via the link in the emails with no apparent problem. It turns out none of my readings have been captured by EON so I wasn't migrated onto their system. I suspect I'm not the only one affected.
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Octopus agile and solar panels
Hi, I would just like some opinions on something I'm thinking of doing. I moved into a house 6 months ago that already had solar panels and an air source heat pump installed. Ergo my house is 100% electric (no gas in our village). I am currently on a fixed tariff for electric paying 13.151p per kwh. It was the cheapest I…
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Energy Switch from Scottish Power Final Bill fiasco
I switched from Scottish Power on 7 March 2021. I had a message from them saying enter your meter readings so went on line put in Electricity meter reading but then the box to enter the Gas reading greyed out and I couldnt enter it. Long story short there are now 2 bills 1 has been cancelled but I cant reconcile any of the…
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For those of you who use LPG cylinders
As a newbie to the world of LPG, I wondered if anyone who relies on LPG cylinders for their central heating and lives a similar situation (i.e. a single person in a well-insulated 2 bed detached bungalow) could give me an approximation of their average LPG consumption during this past winter? I have been advised that I…
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Changing from Oil Boiler to Electric Boiler - costs, considerations and advice
Moved into a 2 bed victorian semi in August last year, which has a 20 year old Grant oil boiler in the kitchen, and a large bunded oil tank in our narrow garden. We knew that replacing these may be a necessity, and thought we'd get through the winter on the current system and then see about changing it. The reasons for…
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Scottish Power - Final Bill Issues
Hi all, So like many people here I got moved from Yorkshire energy to Scottish Power. Also like many people I immediately switched to ANYONE else! Now to the big issue. I have been sent my final bill amount, but the link to download the bill does not work. I have asked for a copy of the bill, which they said they were…
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Storage Heaters - Can Anyone Help?!
Hi all, For reference, this is a Dimplex CXLN storage heater My partner and I have just moved into our new home, and are struggling to get to grips with our storage heaters. I understand the concept, but none of our storage heaters appear to have an 'output' dial. It's difficult without being able to show a picture, but…
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Honeywell DTS92E1020 Digital Room Thermostat help to set
We have just had Oil central heating fitted,Honeywell DTS92E1020 Digital Room Thermostat Could some one just explain to me this? Are room is roughly 19c if we sent the timer to say 22c. Does this mean that the heating says on until it reach's say 22c. Can anyone help me with this please? As this is all new to me.Thank you…
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Electricity and Gas credit removed when switching suppliers
I have been an SSE customer for some time, although they keep raising the monthly DD meaning I keep building up a credit. I was paying £90 for Electricity (giving me approx £183 credit in 6 months) I was paying £40 gas (giving me a credit of £153) Having lost my job in the pandemic, but getting a lower paid one, I…
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Gas safe register
My plumber recently fitted a new boiler, but then became seriously ill and may no longer even be trading. Hard to tell as he’s no longer answering contacts made. As a result I’m fairly confident that it wasn’t registered with gas safe. Is it possible for a different gas safe registered plumber to visit and inspect and then…
