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Changing boilers
I live in a village where there is no gas so I have a oil boiler recently, I have been thinking of changing to an electric boiler more for cleaner energy but I do not know if it is going to be more expensive I would be interested in peoples thoughts
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Accidental delivery of oil- we didn’t order it!!
Hi! We are in N.ireland and in February we had a delivery of 800l that was meant for our neighbours house. I rang that night and told the company and they said they would be in touch but haven’t until tonight. in the meantime, we have discovered that our oil tank has a crack in the bottom ?? Caused by the huge fill of oil…
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Parkray 111 advice
I'm looking for some practical advice about using the Parkray 111 roomheater in the house I'm renting. I just can't get my head round it!! I have been using wood or multi fuel stoves most of my life to heat my homes but this is different as it is designed to transfer heat through the back to activate the boiler. The…
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Electricity takeover blocks change
I recently received an email from NPower Select informing me that my contract is coming to an end (see below). I decided to change to SSE. All was going well until now when I received a letter informing me that I can't change because another energy company registered to switch my supply. I've found out that NPower Select…
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Switching Fuel provider
I have switched Fuel provider several times of the years and have had no issues what so ever, but this year I switched from Utility point and iwas in credit for over £300. I left in Febraury and still havent recieved my money back. I have contacted them twice about the issue and have requested emails with regards to what…
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Moving into a house heated by LPG - calculating remaining LPG in tank
Just about to buy a house heated by an LPG heating system. A new experience for me. Seller is wanting to negotiate a price for the remaining fuel in the tank. I've offered to pay for the fuel at the current rate given by the current supplier which is 36.9ppl. 600 X 0.369 = 221.40 (£220.00). I understand that there is a…
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Simplicity Energy. Anyone else having problems?
Have been in contact (online chat) with BG Evolve, and have e-mailed Simplicity Energy in order to establish the status of my transfer nearly 11 weeks after it was announced that Simplicity Energy had ceased trading. It would appear that as I had previously been a customer of BG Evolve (on my mothers property whilst we did…
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Avro
I moved in my house 5 weeks ago and have not received any energy bills from the supplier who is avro. I tried ringing them to set the account up but they only answering emergency calls. I have emailed them few days back and have a ticket number and hopefully they should respond soon. I wasn’t aware when I moved in who was…
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Cheap Energy Club FAILURE TO SWITCH ME & NOT REPLYING TO EMAILS
Hi, Has anyone had a poor experience with the Cheap Energy Club? Is it part of the Martin Lewis financial empire? On 16th February, I was emailed a confirmation from the CEC saying that my switch was in progress, however, they failed to switch me and I am now paying a full standard tariff with my Eon, my existing supplier,…
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Shell energy price hike horror
3 months ago i used MSE comparison tool to decide whether to stay with OVO for my gas and electricity. After filling in the form I was given many lower quotes and decided on Shell as the Customer Service rating was good and they are a big company with excellent reviews. The switch was smooth and efficient with very limited…
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Burning Peat Briquettes and Night Briquettes
Hi all, So, we own a Clearview Pioneer 400 multi-fuel stove. Lovely little 5kW stove! Typically, we'll burn seasoned wood. Recently, we've been gifted a big batch of Bord Na Mona peat briquettes (smokeless) and Lekto night briquettes (not smokeless). I know there is some controversy on whether peat should be burned at all,…
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Problems with danfoss thermostat
Hi Apologies if this is not the right place but I'm looking for some help. We have a danfoss TP5000 Si range thermostat where we have the am and pm week day and weekday times for the heating to come on. Here's where the problem lays....the heating seems to tick over most of the day and never seems to go off, even by…
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Combining solid fuel heating system
Morning all, we have just moved into a cottage with solid fuel heating system and immersion heater for summer. We like the idea of keeping the solid fuel but wondering if you can either combine it with gas central heating or air source heat pump. For the daft weather we are having at min its warm/ cold, snowing. who knows…
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Advice sought
My EDF fixed contract will be ending on the 31st of May so the next fixed tariff available will be £81 a month compared to £69 a month. I have been looking around at the different comparison sites and some are more than £81 a month and some just a little less, hardly worth changing. So, my question is should I wait till…
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Boiler taking a long time
Hello, we have a 14 year old oil boiler, and it is taking hours to raise the temperature in the house by 1 degree. When we moved in 3 years ago, we replaced all of the radiators and the windows. We keep the temperature at 18 most of the time and increase to 19 degrees, however it is often taking almost 2 hrs for this to…
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No hot water with Ecodan heat pump.
I am disabled and through a scheme had Mitsubishi Ecodan installed last week. It took two and a half days and to be honest the electrician didn't seem to no what he was doing. Anyway, the heating is up and running albeit oddly. The biggest issue is no hot water. When the system started up yesterday for the first time the…
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Storage Heaters
I was just wondering if anyone knew about storage heaters. Im trying to sort out an old house and it currently has two old storage heaters in it. If I was to purchase new ones would they remove old ones? Does anyone know what good makes are, I understand they are not used as much these days. Any help would be greatly…
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Free Home Heating Oil - seemingly
Hello, I got oil delivered on monday, 900 litres. Checked the level and it didnt come up as far as i was expecting. Then on Friday oil company arrives again, made a mistake and was going to do the same delivery twice. I went out to the driver and told him we already got the delivery. Sure while u made the journey u may as…
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Swapping Power Company With Current Bill In Credit
I am just in the process of swapping power companies. In checking my bill with Utility Point I discovered I have Credit of £344.60. There is no mention anywhere on the website on how to reclaim this money. In fact, I can't find a phone number, email or address anywhere ! What happens to my credit when I swap companies ?…
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EON hassle
EON took over NPower about a year ago. Since then I've continued to get email requests for meter readings and have replied on time via the link in the emails with no apparent problem. It turns out none of my readings have been captured by EON so I wasn't migrated onto their system. I suspect I'm not the only one affected.
