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Are Avro Energy Mis-Selling?
My energy plan was due to end in January. Prior to this in December Avro emailed me with a renewal quote which was reducing my bills from £122 per month to £77...using the last years consumption figures I checked the energy club and it looked like they were on par with what was out there so decided to stay and accept. £77…
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Heating system and control
Hi all, I recently purchased a new house and just trying to sort everything out as you do, I was hoping someone on here could help out as the heating control is well, outdated to say the least, i have added a picture so you all can see, I've tried searching for this control unit but haven't found anything close, im wanting…
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Yorkshire Energy
I am a former customer of Yorkshire Energy and am still waiting for my final bill and credit which is quite a substantial amount. I am interested to know if any others have received their final bill and credit since I am getting no where with Scottish Power. They just advise that I have to wait but for how long?!
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Best alternative to gas central heating in 3 storey house with an old boiler and microbore pipes
So, the boiler is very old and will likely need replacing soon. Bearing in mind, the new regulations against gas boilers - I am investigating my options. I am not sure that a heat pump would work in my property as I have microbore pipes (extra small pipes) that tend to clog easily. Ideally, I would like to bypass the…
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They put too much oil in the tank
I recently ordered 500ltr of home heating oil via boiler juice. The oil company allocated delivered on time. A couple of days later they called me and said they'd delivered 700ltrs ( 200 more by mistake). I cannot visually confirm this and there's no paperwork. They are hastling me for payment and say they'll send proof…
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Query re. Cheap Energy Club
Is it possible for a relative to set up an account with the Cheap Energy Club, on behalf of their brother. He does not have broadband or the use of a computer or smartphone.
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Heating oil
Hi there. I live in Buckinghamshire anyone know where the cheapest oil supplier is please. 1000 litres
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Best way forward for heating and hot water
Hi, we bought our house in October 2019. It has an electric heating system, with radiators and a hot water tank. There is no mains gas in the area. The hot water tank looks like it was put in by an amateur as it is lopsided, and when it fills with water, it starts to overflow. We don't ever switch the heating on as we were…
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155kwh per day on average for gas? Is that normal?
Hi, I have just recently started taking over the household expenses from my mother. I'm very unfamiliar with energy bills as this I'd the first time I've ever dealt with them. On our energy bill it said we use 155kwh/per day for gas on average. Is that normal for a 3 bedroom house with 4 people. We have a gas boiler. Our…
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Do you know what this is?
Hello, this heating system is in the house that I am purchasing. It's been in place for over 30 years. The EPC for the house is rating C (71). I think it is some sort of baseboard heating but I am not certain. It is all over the house. It apparently has copper pipes. There is a combi boiler in place. I was told by the…
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Is changing energy providers on Cheap Energy Club easy?
Hi all, Ive been with Igloo for years. I signed up to MSE's Cheap Energy Club last year and theyve sent me an email saying I could save £189 per year if I go with Green! Is changing energy providers hassle-free? Igloo dont charge an exit fee or anything. Are Green a good company? They have a rating of 4.2. Whats the…
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Very high LPG consumption
We've just discovered our new home (small converted former school, 5 bedrooms, no high consumption habits) has managed to use 2,000L of LPG in 8 weeks. Calor confirm it won't be a leak as it's tested on delivery, that leaves either the boilers (2x Viessemann Vitodens 100, one for hot water and one for heating) or the stove…
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Frozen Electricity Meter and end of fixed term contract
Hi there. Wondering if someone can please advise me. Sorry, a bit long winded. Aug 20. Noticed my meter had frozen and reported via email to my supplier. (With my previous supplier, I had a smart meter so didn’t need to read the meters myself and assumed this was the case with the new supplier). Just so happened, the next…
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Massive Electric Jump on Meter
We have lived in our house for 15 years and use British Gas
for our electric. We have been a bit complacent with meter readings (as in we don’t
really) but when the meter was last read in August 2019 by British Gas. The estimated
consumption was pretty spot on and only had a small increase in Bill. I yesterday
checked our…
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Debt collectors chasing for disputed Eon debt - what should I do next?
Tl;dr - I moved house nearly 2 years ago and gave my final meter reading to the energy supplier. Now, I’ve been contacted by a debt collection agency about a debt relating to the energy supply to my old house. The energy supplier (Eon) made no attempt to contact me about this, and everyone I’ve spoken to at Eon and at the…
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EON New Boiler Quote
We have had a quote for £3500 for a new boiler from EON. We have asked if they can comedown a bit with the price and they've said no. Is this always the case? Or has anyone got them to the reduce the price? Cheers
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Husky heat pumps - has any one else had issues
This post has been deleted - issue resolved by Husky
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Ecodan owners - how do you handle your hot water?
Hi all, Recently got my Ecodan (250L) installed and trying to work out what's best for our house. I think I've got the heating sorted but not sure what to do with the hot water. The initial settings are for a tank temperature of 50C with a drop of 10C before reheating. I feel this heats too often between when I actually…
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Heating oil leak
I had a leak of heating oil. I got it fixed but have a smell of oil in the house. How long does it take for the smell to go . At what stage should I contact the insurance company. I don’t want the insurance involved if it’s going to clear itself .
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Solar Panels (maybe battery, maybe not) quotes
We have just brought our new house, moved in at the beginning of Dec. The house is currently on standard electric for everything- so will be quite expensive We have been looking at getting solar panels to help cut the costs on our electric bill. I have had a quote from Project Solar (£11k+) - seemed a bit iffy and very…
