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LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

Trying to get a bill from Calor Gas
Moved into a new property Nov 2019 (19 plots on the development, LPG tank underground to services all plots for gas ) , first or second week of moving in rang Calor to set up account with them, they where confused saying we do not supply the address, and new nothing about the site , so that call ended, tried again few…
Stove advice please :)
Hi, moved into a property yesterday with a multi-fuel stove. Leant on it today and it wobbled - looked behind it and the pipe out the back is rusted with a hole in it! :( Can anyone advise what we do - was hoping to have this working soon (after a chimney sweep) as the boiler is currently broken too! :confounded:
Solar Panel quote seems high
Hi, Today we had a quote for £11,100 for 16 Solar Panels and battery with Project Solar (apparently it would've been more but we were in the last day of Black Friday sale and got battery free). We have a south facing garden and no shade - we have a detached property and with a recent loft conversion, 6 bedrooms. We have 4…
Stove advice please :)
Hi, moved into a property yesterday with a multi-fuel stove. Leant on it today and it wobbled - looked behind it and the pipe out the back is rusted with a hole in it! :( Can anyone advise what we do - was hoping to have this working soon (after a chimney sweep) as the boiler is currently broken too! :confounded:
What heating system for renovated property?
I posted this in the Green money saving thread. Would this be a better category? Mods feel free to delete/move elsewhere if needed. I am currently renovating a property in the Scottish Highlands to live in as our permanent home. It is a detached single stone built 2 bedroom cottage. It will be double glazed and have loft…
New gas boiler, am I being ripped off.
last week I had a new gas boiler fitted only to find that some of my radiators aren’t getting hot. I have been told that the system needs balancing and I need new thermostatic controls on the radiators. I am happy to pay for them as the existing ones aren’t thermostatic and they are rusty and sticking. My question is…
Economy 7 hot water not working during off-peak times
Hi, first time posting here. I’m on an Economy 7 tariff, but up until recently only used it to heat my storage heaters, but never used it to heat water overnight as I just use the electric shower whenever I need it. I had the boost timer to come on at 7pm for half an hour to heat the water so I could do the washing…
Boiler Pressure Questions... too low then too high!
Hi, I was hoping someone would be able to help me understand what might be going on with my boiler. I have a baxi combi boiler duo tec 40 he. It's about 10 years old. When the boiler is off, the pressure sits at just below 1 bar, however, when the boiler is on the pressure goes up to just under 4. If I lower the pressure…
Boiler still not repaired. Help
We have a Glow Worm Betacom 30c boiler. About two weeks ago the boiler was losing pressure over night so we had to top up. Then the radiator/heating wasn't heating up. Just turning over. Insurance company (boiler cover) sent an Engineer. He fitted a new PRV and a electrode (right one of the 3). He left before testing it…
Metered estate
I live on a metered estate and our LPG gas is supplied by Flogas, we are on an uncontracted rate of 64p a cubic litre - which I’m quite confident is very high. There are 10 other apartments where I live. Am I right in thinking that I can’t change provider and don’t really have a leg to stand on in terms of how much they…
Hints and tips on managing central heating run by multifuel stove please
As title really! I've moved into a house with a Hunter Herald stove which runs heating and hot water and could really do with some hints on the best way of managing the system. I can light the stove and get it going fine but not sure how to work the primary and secondary controls to best heat the radiators. The chimney…
Avoid the very dishonest Flo gas at all costs
Just had Flogas hike my LPG by 5p a ltr. So as my tank only had 18% in it i got an order in to be delivered 17/12/2020 so that it gave me another month of emptying my tank as they said if i ordered before the 23rrd i can have the gas at the old price. Just got an email saying they are delivering tomorrow. 23/11/2020 25…
Boiler needs servicing or replacing.
We have a Baxi solo 3 pfl 40 which we have had for around 20 years and is now playing up . The boiler works and fires up on the fused switch near the timer switch but doesn’t work on the timer switch , so we get hot water and C/H at the same time , we cannot have one without the other so be the 2 port valves (maybe) on l…
Solar
I have a question. On buying a house I was told I would get the excess energy sent to the grid from the solar panels and be paid for it. On moving in I have been told there is no storage so it only supplies my home. To say I am upset is understating it. Is there anything I can do to upgrade them and is there a timescale to…
recommendations for heating small house
We have a small house which we rent out. tenants leaving and we plan to replace heating system. Currently electric storage heaters but They are quite old and the tenants said they were expensive to run. We have cavity wall insulation, loft insulation and its all double glazed. there is no gas to the property. At the same…
Radiator grant help
Hello i moved in my property in January this year my landlord installed a new boiler but the radiators are old and bearly warm is there any grants that just cover radiators as the boiler is fine i get benifits universal credit and pip any help would be great thank you
New oil boiler - which one? Solar thermal too.
Hi, moving into a property (2 bed, 1 bathroom bungalow) with oil, the previous owner passed away and her beneficiary decided (despite being told it was empty by a neighbour) to let the oil tank run dry. This has finished off the 12 year old regular oil boiler. Had some plumbers round and some say install external combi and…
EDF energy can’t find my meter & been charging me for a different meter
Advice needed as I discovered that the meter on my recent bill wasn’t the same number as the serial number on the meter in my house which came about as I got a high bill for £42000 going back to Jan 2019 and I have always paid DD £100. The bill was crazy as especially this year my 2 bedroom flat has been locked up with…
Utility point won't refund my credit
Anyone else had problems with utility point? I switched supplier in December and got my final bill about six weeks ago, but a dozen phone calls and half a dozen emails later, they still haven't refunded the £81 credit. They've promised to do so several times, but it's just not happening. There's no way to escalate and the…
Info article: Are heat pumps cheaper to run than mains gas? The answer is no...
Just seen the below article, there is a target of 600,000 heat pump installations by 2028! Whilst I am all for supporting heat pumps as the main source of heat, until they bring down the cost of electricity per kWh it is not worth the investment and extra running costs over mains gas. Gas is very cheap so if you have a…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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