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Gas capped off since last Friday
I took out a new gas and central heating policy recently and last Friday (23/11/18) an engineer came out to service the boiler to check everything was ok before my policy could start. The engineer discovered a problem, said it was dangerous and capped the gas off. He said he had to bring me paperwork to sign, that he'd be…
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Switching energy supplier without penalty
Hello, lovely people. Just a quick question. I am desperate to switch from E.ON and my current tariff with them ends on 30 October. Is it true that am allowed to switch now without being penalised to the tune of £30 per fuel because I'm within the 49 day period prior to the tariff end date? Many thanks, in advance.
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Bulk LPG Metered Estate - Lost Certification - How to switch?!
Hi all I'm currently on a metered LPG estate, the other property owners are out of their exclusivity period so I have approached another supplier to provide LPG to all of us. Documents have been signed with the incumbent supplier and prospective new supplier to give me authority to negotiate and agree a contract on their…
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Wood prices
Hello all, We have recently had a log burner fitted in our new home and wanted to stock up on fuel before the autumn arrives (and I assume prices increase with demand?) I have found a local supplier who has quoted £85 including delivery per cubic metre of wood. Does that sound about right price wise? And does anyone have…
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Ebico Energy
Looks like another has been swallowed up 'After 5 years of supplying energy in the UK, Robin Hood Energy, our supply license partner, have recently announced that they’ve agreed a sale of their business to British Gas. As we’re not able to operate without Robin Hood Energy, our customers will also be looked after by…
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Electric Back Bill
I am after some advice please. Having lived in a rented property for 10 years, moving out a year ago, I have just received a 'final bill' from EDF for the amount of £2,150. I paid all bills that were sent to me, they were quite low, but I was hardly there and they even sent an engineer out many years ago to check the meter…
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Considering swapping an oil fired boiler for heat source system - advice needed
Hi We are about to move into a property where the heating is supplied by a oil fired boiler and there is an immersion heater upstairs . The boiler is about 10 years.old and regulary serviced and appears to be working fine . However we have only ever had gas central heating so have no ideas of the pros and cons of having an…
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New flat or new heating or new windows?
I am in the process of buying a new flat in Edmonton I absolutely love everything about it but I am a bit worried about the fact that the place has old windows. I am currently working from home full time and I want to feel comfortable in harsh winters here Does anyone have any suggestions on what should I do? should I…
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Achieving an efficient Victorian house
we are currently awaiting for a decision on our offer for a Victorian 3 bed detached house. The property is livable but will need a lot of work starting with full rewire and installation of a heating system, currently it has no central heating just two gas fires and an old aga cooker (smokeless fuel) in the kitchen,…
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Electric Radiators
Hello, I'm looking at vertical electrical radiators as a replacement for my current storage heating. My property is all electric has no gas connections, I'm on a budget, I've done some research, but need some more advice. I found a forum a while back about buying an ordinary vertical radiator, adding a heating element…
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Vanguard Electric Radiators? Or any recommendations?
Hi all, I have an electric flat and very old, rubbish heaters which I am looking to replace to make them more cost efficient and help keep mould away. I am looking at Vanguard Electric Radiators - does anyone know if they are good? (Fischer too expensive and not quite right) Any tips on electric heaters for a 1 bed flat…
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Economy 7 - Electricity meter problem
Hi, I moved into a property in July and the lanlord said the electricity was on economy 7, and indeed the immersion heater and electric heaters are wired foe E7 (two switches and leeds running to them). The Electricity company is saying that the meter (Secure Liberty 100) is only single rate and thus are charging a single…
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House purchase and LPG contract
Never had LPG before and just purchasing a house with it. I’ve asked for a copy of the contract, but is the contract with the house or the owners? So, am I able to start a new contract when I move in. The tank is currently 70% full so it’s not an immediate worry, but it’s worth knowing. T.I.A.
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Replace old back boiler...
Hi we have a post war house with a back boiler that runs from the open fire to boost our hot water tank which in the main is run by immersion - so expensive! Our heating is old night storage - would we be wise to remove the back boiler and replace hot water tank with a pressurised gas cylinder and stick with new night…
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Relocating Boiler Bedroom to Kitchen
Hi, I'm in the process of refurbishing my property. The tiered boiler is currently located in the bedroom would it add more value to move it to the kitchen?
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Octopus Energy (COOP transferee)
I was for years with COOP on a standard old rates type contract which was quarterly billing (Green Pionier). I never paid on estimates only on an actual bill that worked for years. I noted on the transfer stated that NOTHING will change from our contracts or billing, the move went ahead and I got an initial bill in Dec19…
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Oftec and dodgy plumber
We decided to get our boiler and central heating upgraded before the winter, so we looked online on Oftec and picked an Oil engineer from them, i noted they mentioned peace of mind and warranty so felt assured. Fast forward our plumber took our money and left without completing the job leaving a few things not working and…
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Solar Panels fitted by HIS Group?
My 87 yr old father has solar panels on his roof. He can't remember the company that fitted them, or exactly when they were fitted. All he can tell me is that they were fitted for FREE but he doesn't own them, the company have leased the roof space. I have an LPA for him, so have access to his bank accounts, but I see no…
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Electric heating themostat
Hi, I was wondering if anyone could help me figure out the heating system in my flat. I moved in 2 years ago and have never been able to figure it out. I contacted the company recently to get a manual and from reading it, it seems that you should have it on either a low or high heat constantly and only turn it off if you…