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Yesenergy help please
Hi, has anyone used yesenergy for a heating install. And if so were you given quotes and who was the installer.you ended up with?
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Oil burner wAter pump not workinh
My boiler won’t switch on. The Evosta 40/70-130 pump has all lights flashing continuously. It was only fitted two years ago. Could anyone advise? Cheers.
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Managing multifuel stove that heats water and radiators - but no other heating.
Would be grateful for advice on the best way to manage the above. At present I have a multifuel stove which doesn't do rads or water but I also have oil central heating (and an immersion heater). The house I'm moving to (rented) has just a multifuel stove for water and heating (plus immersion). So if I come home after a…
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Shell Energy ... unimpressed so far
Started a switch at the weekend as they seemed best from the Cheap Energy club.Monday, I got an email from them confirming my expected annual cost would be £255, but when I went into the account they said they were going to be taking £30 per month to cover this. Isn't 12*£30 £360 rather than £255? (£255/12 = £21 to £22…
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Scottish Power H E L P please!
Hi, Wonder whether any of you can help me please. This is on behalf of aged parents. Reported to Scottish power way back in January that they had taken a direct debit for more than was agreed. Got given the run around for about a month about how this had occurred until a helpful lady advised me that it was the issue was…
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Eon energy
Hi I need help I’ve contacted Eon an the say they will get back to me but never do. this has been going on since may. I was on a pre payment meter Until the 26th of February 2020.. when my bill was done I had used 247 units. Which works out to about £47. The bill they want me to pay is £322.21. I’ve phoned an emailed to…
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Avro Energy - poor customer service
I started a switch to this company. The Direct Debit failed. I don't know why. But rather than contact me to tell me this had happened and organise a different payment they simply ended the switch and then couldn't undo it. The head of finance could do nothing to help and wouldn't give her surname when asked to report this…
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Smashed our solar PV record in May
We’ve smashed our solar PV record in May falling just short of 1 MWh for our small home system. How have you fared?
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scottish power
for months Scottish Power take £3000 DD out my bank each month and each month I contact them for a refund and get DD changed and heyho each month reverts back to £3000.Now up till Feb I always got refunded but since feb thgeres some computer glitch at Scottish power and they are not able to refund any funds, I have tried…
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Billed incorrectly on wrong tariff need help please
Hi, British gas have just billed for gas/electric on what I understand is there variable tariff approx 3.5p per unit for gas & 17p per unit for electric the issue is last October I did an online switch which should have meant unit rates of 2.5p for gas & 14p for electric but British gas have no record nor do I have any…
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Storage heaters vs electric radiators, or mixture of both
Hi, I live in a small flat (owned) which only has electricity on Economy 7. I need to replace at least one of the three storage heaters but am wondering if this is the way forward for me. I am at home quite a lot during the daytime but, obviously, am finding the storage heaters run down by the afternoon. Is it feasible to…
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Charging for Gas Meter replacement
I have been contacted by British Gas to say that the Gas Meter needs replacing as it is "End of Life". When I asked for a non-Smart Meter, they wanted to charge £125 for this. When I asked why, they said that they have specialist Engineers who can repair the "old" style Meters and it is costly for them to "train" these…
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Tully
hi there, my energy supplier has told me about a company called Tully that can help with finances and budgeting if you’re struggling with paying your bills. Has anyone had any experience of this company? thanks Antonia
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Next steps with home renovation, heat pump?
So we are planning to have an extension built and would like underfloor heating as an alternative to radiators. We currently have a 5 year old boiler that my plumber says will be capable of running the newly proposed underfloor wet heating but I am considering the next few years and overhauling the whole system with a heat…
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Avanti Gas Tank Uplift
Any help greatly appreciated. In short we have had the underground tank of LPG removed from the back garden due to a house extension. Avanti Gas have requested a £500 + VAT charge to collect the tank ........in the next 12 weeks. As i am new to the world of LPG i'm unsure on a number of points: 1. Do i actually own the…
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Heating options on 2 properties?
After a relative passing away last year we are in the process of preparing everything for probate. All being well, I will inherit 2 rental properties. Both properties are in poor condition. Neither have working heating. One had storage heaters which no longer work and the other had log burners which have just been…
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Comparison of energy price
Hello to all money saving experts , I hope you can help me . I have been switching energy suppliers for more than 10 years using comparing sites , trusting them that they'll do the hard work for me , every time they show me different supplier , claiming they're the cheapest one for me , for the first few months I pay the…
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How do I change gas supplier
I wish to take advantage of the latest dual fuel deals. How can I swap supplier ?? On the sites link it wont let me choose the latest best deal as I'm currently "switching in progress" over to British Gas Can anyone help ?? Regards all
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FIT payment
I am up against a brick wall with Scottish Power. I am trying to claim my solar FIT payment but because we have had a record three months of sun the claim is well above average. Their website therefore refuses to accept my reading. OK, with a normal company I might be able to speak to someone about this, but not with…
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Electric Heating Options
Hi All, I was hoping to get some advice or views on overnight storage heaters compared with oil filled electric radiators. I'm looking to replace my existing storage heater and my current plan is to purchase a Dimplex Quantum heater, mainly for the increased level of control over the heating and more modern features.…