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New oil boiler - which one? Solar thermal too.
Hi, moving into a property (2 bed, 1 bathroom bungalow) with oil, the previous owner passed away and her beneficiary decided (despite being told it was empty by a neighbour) to let the oil tank run dry. This has finished off the 12 year old regular oil boiler. Had some plumbers round and some say install external combi and…
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EDF energy can’t find my meter & been charging me for a different meter
Advice needed as I discovered that the meter on my recent bill wasn’t the same number as the serial number on the meter in my house which came about as I got a high bill for £42000 going back to Jan 2019 and I have always paid DD £100. The bill was crazy as especially this year my 2 bedroom flat has been locked up with…
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Utility point won't refund my credit
Anyone else had problems with utility point? I switched supplier in December and got my final bill about six weeks ago, but a dozen phone calls and half a dozen emails later, they still haven't refunded the £81 credit. They've promised to do so several times, but it's just not happening. There's no way to escalate and the…
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Info article: Are heat pumps cheaper to run than mains gas? The answer is no...
Just seen the below article, there is a target of 600,000 heat pump installations by 2028! Whilst I am all for supporting heat pumps as the main source of heat, until they bring down the cost of electricity per kWh it is not worth the investment and extra running costs over mains gas. Gas is very cheap so if you have a…
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Biomass pellet boilers
Has anyone had a good experience with biomass pellet boiler? Or are everyones experience like ours not fitted properly, safety issues, cost a fortune to run. Issues with RHI payments and the renewable scheme MCS.
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Bulb - Bills have doubled
Newbie here, not sure where to go to with my issue. Been living in my house for 4 years and after 3 years paying £90 a month for both gas & electric, we changed to Bulb soon after getting a smart meter installed and the past year it seemed to have jumped up to £200 a month. Been waiting for Bulb to investigate but they…
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Managing LPG in a holiday let
Hi, I'm considering buying a property in Southern Scotland to use as a holiday let for at least part of the year. The property has a combi boiler which uses LPG. The current setup is, four cylinders outside, two connected and two spare. I assume that I would simply re-order more cylinders when two are empty. I'm not…
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Strange smell coming toilet
There is a strange and very strong paraffin smell coming from our small downstairs toilet which consists of toilet and a radiator no sink and mains for gas which national grid came and inspect it. All clear. Still that smells comes and goes. It only come some times on cold seasons. Summer time it's fine. I need some help..
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Boiler grant help
hi, I'm looking into getting in on the government boiler grant thing and have contacted a number of companies a couple of which have been in touch and have been round to do the survey etc. I have come across one company that seems different from the others. Where the other companies say we are entitled to a new heating…
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British Gas Exit Fee
Our fixed tariff with British Gas is due to end on 31 Dec 2020. having checked the tariff details, I couldn't see a mention of any leeway, normally 50 days before the tariff ends, in which I could switch to another supplier, so I contacted BG and they insist any move before 31st Dec will incur and early exit fee. I could…
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Left without gas, Compensation amount?
Hi all, I've had a look for the answer to this all over but can't find it. I was recently left without gas from 8am Friday morning to 4pm Sunday due to an error from Cadent contractors when they moved the gas meter for the house next door. I am being told by Cadent that the amount of compensation I am due is £120 as it it…
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If an oil boiler is replaced with electric, does the central heating system also need to be replaced
I realise that the running cost of an electric boiler is currently about 2 to 3 times the cost of oil, but that aside I'm curious about installation. Will an electric boiler 'plug into' an existing heating system (both hot water and central heating with water filled radiators) or does the whole heating system need to be…
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Where to get professional advice?
HI, We're in the process of moving house. Our "new" property is a poorly insulated First World War era detached house with an oil boiler. The EPC score is an extremely unedifying 23. I intend to completely remodel with an extension, new roof and insulated external render so all options are possible - except mains gas as we…
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Heating options alongside solid fuel
We initially started with oil fired central heating, and then added 2 wood stoves in the main rooms. We get a good amount of wood from the property to run these, but not enough to consider heating the house and water with a back boiler. The house is decently insulated (double glazed, loft, cavity etc), and we only used…
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Storage heaters to lpg or oil??
Hi there, In the process of buying a house that is heated by old overnight storage heaters. The nearest gas mains is over 100m away and will cost us thousands so looking at other options. How much would it be to fully install either lpg or oil? Which is better? Would it be better just to replace the old storage heaters for…
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Flow meters on heating manifold not moving
Hello - I'm hoping somebody can help with a problem we have with a Rifeng underfloor heating manifold . It seems that all the red flow meters are stuck and a couple don't have any water in them although the heating is working. No matter how much they're opened or closed they stay the same. Does anyone know why this is or…
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Boiler grant
I recently applied for the government replacement boiler grant as mine is 36 years old. I was quoted £600.00 a couple of weeks ago, then today they said the rules had changed and I would have to pay £1000.00. I don’t understand how this can be allowed. Is any one able to advise . Many thanks
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LPG venting ?
Hi, I'm having an LPG central heating system put in with a condensing combi boiler. My question is do I have to have window vents/fans ? As the surveyor said that's for safety reasons, but I have double glazed windows and dont want them wrecking, unnecessarily. Also I thought that the vents would be at ground level? Is…
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Alternatives to Heating Oil
Hi,We live in a rural area with no mains gas, we have oil-fired central heating. The tank (1200 litres) is needing replacing as it is over 20 years old now, we are also having an extension built so it needs relocating. This might be a good time to look at alternatives to oil as I imagine it's going to be upwards of £2k for…
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hi advice from anyone in old croft houses please
hi so i rent a listed cottage (ie landlord says works can not be done) with ancient storage heaters and single glazing and draughty doors (and not sure if the economy switch works as the heaters still work with the separate control panel turned off). My green energy supplier (i only have electric here) says rather…
