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Disputed Boiler Invoice
Hi! We called an engineer out from a large national company to deal with a leak and rattle coming from our boiler. The engineer did something to fix the leak and assured us all was ok, but the rattle reoccurred within a few days. We called the same company out again, and they apparently diagnosed a different problem, and…
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EON smart meters
Had a letter today from EON who supply our electric and gas. The letter says it wants to instal smart meters as part of a "government led national upgrade". Has anyone else had one of these letters?
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Help with Oil (kerosene) Tank for Central Heating
I've just purchased a property that has oil central heating - it's new to me, always had main gas.I have a 1500L single skin oil tank, At one end of the top is the screw fitting filling cap and at the end other is a domed cap that appears to be a push fit into a round opening. This opening has fine fins around the inside I…
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Klover Dea Eco 8 Pellet Heater Reviews/Thoughts?
Considering switching from wood heater to pellet heater. Understand it will basically cost me twice as much in fuel a year. However, we live on a hill and I'm tired of lugging wood up hill, stacking it, drying, splitting and then bringing it in to burn along with all the mess. My backyard is full of wood, drying it out for…
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Economy 7 electric switches
Hi, I’ve just moved into a bungalow that has Economy 7 electric heating, I understand the settings on the heaters, but not sure which electric switch is used for, one says Instant heat and the other says Night heat, both have a red light on them and neither of them has a fuse, maybe I’m just slow but not sure which is the…
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Watchman Heating Oil Alarm
Hello - I have just had my heating oil tank refilled and the watchman sensor in my house is now sounding the alarm all the time. I have checked the instructions and online and it says the alarm should only sound if the heating oil level drops. This isn't the case the, level has gone up. It's also indicating the tank is…
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Economy 7
I am buying a house that has been on E7 for the last 4 years, but i cant see why. No storage heaters, washing machine etc used during the day etc. I would have 2 freezers but nothing else other than normal. Standard tarrif must? be cheaper? Your advice please
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Subsidised Replacement Boiler?
Hi, I have an old (20 years plus),inefficient,illegal (?),Baxi Bermuda Back Boiler which provides me with my hot water and heating.I would like to replace it with a modern Combi Boiler but back away from doing anything when I am confronted by the cost to change (say,£4k all in).I am a retired homeowner with a small pension…
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Warm Home Grants - Upgraded Electric Storage Heaters - Con?
Hi, Due to COVID-19 restrictions and personal health reasons I’ve
recently had to go on Universal Credit and when I told my landlady this she
said that as I was on UC I could get a grant to have my heating, (all electric
very old storage heaters), replaced with new and far more efficient heating
that would save me a lot of…
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ScottishPower
Jan 2020 ScottishPower decided in their wisdom to change my dual supply to individual supply paid by direct debit. Over 10months and 6 different accounts and taking £1200 out my bank and driving me up the wall they eventually have sorted it. I have asked for compensation and been offered £75 . Has anyone ideas for me have…
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Problems Switching - problem with MoneySupermarket's website!
Hello I don't usually count myself as a switcher but having subsequently joined the Cheap Energy Club and with my current supplier (Eon) unable to let me speak to their retentions team until a switch has been applied for, I tried doing one 3 or 4 days ago but unfortunately when selecting the one I wanted and clicking on…
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Caught Out By Switch
Having decided to switch supplier via Look After My Bills and the chance to save about £150.00. I was set to move from SSE to Symbio Energy. However, what I did not bargain for were bills of nearly £600.00 from SSE! I'm tempted to return to SSE making the assumption that exit fees will be cheaper from Symbio. Any…
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Bottled gas fire or electric fire
Which is cheaper a calor gas fire or electric fire?
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Switch2 query
My second property was vacated by the sole tenant as lockdown hit. They left to go back to the middle east due to lockdown, having not paid their final bill. Switch2 have emailed me asking for the outstanding balance (just over £100). Am I legally required to pay this considering bills were not included in my tenant's rent?
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British Gas difficulties
Hi, just had a tenant leave my property having had a british gas pay as you go meter Installed. I’ve managed to change the name on the account into my name, but was told to call back 24hrs later to arrange meter change to a regular credit meter. When I called back, I was eventually put through to the billing team who said…
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Complaint against Green Network Energy
I have been a customer of GNE since November 2016. During May 2019 I was notified that my monthly Direct Debit would be reduced from £46.75 to £25. Normally I would flag up such a notification but for the past 15 months I have had to deal with several events and consequently lost my focus. Basically by November 2019 my…
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Hot water
I have just had a new boiler installation due to not getting any hot water. After installation I get hot water from the bath only ! 4 other taps do not get the boiler to fire up. Plumber suggest I change the taps as they may have flow restrictor in them. Changed the kitchen tap and no joy. Pressure from bath tap is good…
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Gas pipe
Hi ...having a new valiant boiler being fitted In 3 weeks which requires 22 mm gas supply ,...I have 18 mm all the way to boiler at moment .....can the 18 mm be cut 3 metres away from boiler and upgraded to 22 mm to increase supply has my floors can not come up ...I have mounted wall gas pipe behind kitchen unit at the…
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Second Boiler in Outbuilding. LPG. Pipework?
We have an LPG boiler (and hob) in the house, supplied from an underground bulk tank 30m away in the garden. We have an outbuilding which is used as an office which is heated by electric panel heaters. We are considering alternatives to the electric heating. It doesn't appear practical to extend the existing house CH…
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Erroneous transfer
I have been some of the previous posts so please bear with me and I will try to be a brief as possible even though I can hardly make sense of it myself. 1. I was with One Select they went bust and I was transferred over to Together energy automatically Christmas 2019. Together energy were pretty bad ,there was no system…
