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Octopus agile and solar panels
Hi, I would just like some opinions on something I'm thinking of doing. I moved into a house 6 months ago that already had solar panels and an air source heat pump installed. Ergo my house is 100% electric (no gas in our village). I am currently on a fixed tariff for electric paying 13.151p per kwh. It was the cheapest I…
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Energy Switch from Scottish Power Final Bill fiasco
I switched from Scottish Power on 7 March 2021. I had a message from them saying enter your meter readings so went on line put in Electricity meter reading but then the box to enter the Gas reading greyed out and I couldnt enter it. Long story short there are now 2 bills 1 has been cancelled but I cant reconcile any of the…
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For those of you who use LPG cylinders
As a newbie to the world of LPG, I wondered if anyone who relies on LPG cylinders for their central heating and lives a similar situation (i.e. a single person in a well-insulated 2 bed detached bungalow) could give me an approximation of their average LPG consumption during this past winter? I have been advised that I…
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Changing from Oil Boiler to Electric Boiler - costs, considerations and advice
Moved into a 2 bed victorian semi in August last year, which has a 20 year old Grant oil boiler in the kitchen, and a large bunded oil tank in our narrow garden. We knew that replacing these may be a necessity, and thought we'd get through the winter on the current system and then see about changing it. The reasons for…
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Scottish Power - Final Bill Issues
Hi all, So like many people here I got moved from Yorkshire energy to Scottish Power. Also like many people I immediately switched to ANYONE else! Now to the big issue. I have been sent my final bill amount, but the link to download the bill does not work. I have asked for a copy of the bill, which they said they were…
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Storage Heaters - Can Anyone Help?!
Hi all, For reference, this is a Dimplex CXLN storage heater My partner and I have just moved into our new home, and are struggling to get to grips with our storage heaters. I understand the concept, but none of our storage heaters appear to have an 'output' dial. It's difficult without being able to show a picture, but…
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Honeywell DTS92E1020 Digital Room Thermostat help to set
We have just had Oil central heating fitted,Honeywell DTS92E1020 Digital Room Thermostat Could some one just explain to me this? Are room is roughly 19c if we sent the timer to say 22c. Does this mean that the heating says on until it reach's say 22c. Can anyone help me with this please? As this is all new to me.Thank you…
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Electricity and Gas credit removed when switching suppliers
I have been an SSE customer for some time, although they keep raising the monthly DD meaning I keep building up a credit. I was paying £90 for Electricity (giving me approx £183 credit in 6 months) I was paying £40 gas (giving me a credit of £153) Having lost my job in the pandemic, but getting a lower paid one, I…
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Gas safe register
My plumber recently fitted a new boiler, but then became seriously ill and may no longer even be trading. Hard to tell as he’s no longer answering contacts made. As a result I’m fairly confident that it wasn’t registered with gas safe. Is it possible for a different gas safe registered plumber to visit and inspect and then…
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Octopus Energy Gas Estimated Annual Usage Seems Excessively High
We are in a 2 bed house, and there are only 2 of us. We are in all the time but gas is used for heating and hot water only. Heating is set to timers in morning and evening only and one of us has a shower in the morning, te other a bath every other day. An esimated annual gas usage of 93655KWh seems rediculous. Octupus…
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Add your feedback on heating oil broker Fueltool
This is a feedback thread on heating oil broker Fueltool Please share your experience with other MoneySavers. Click reply to take part The feedback comes as part of the Cheap Heating Oil guide
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Your funded energy solution
I've heard of them for the first time tonight, found via an ad on Instagram. I'm in Cornwall, have only electric heating in my house (no mains gas here, or central heating plumbing). 6 electric radiators and a Mira electric shower, instant electric Stiebel hot water heater. There's just me living in my 2 bedroom house, I…
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incorrect meter reading - now triple the charge
After having a new meter fitted, the meter reading on leaving EDF was incorrect and the start reading for Scottish Power were incorrect. So when i left them after a year i was shocked when i gave the final meter reading and then received a bill for over £700. I've disputed the bill with both Comapines and heard nthing back…
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Gas Billing Methods
I'm a life long British Gas customer on their standard tariff and submit a reading every month. I then receive a monthly bill detailing consumption etc and amount owing for actual units used. This is settled monthly via Direct Debit. I realise that I can obtain much cheaper rates elsewhere but am reluctant to move as I…
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New Home with Ovo as the providor.
HI all, i have moved into a new house last week and was told by the former owner that OVO is the providor of gas and electric. But it seems impossibe to get hold of them never mind esnure that i only pay from my owership started. Any one else know how to contact them?
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Powershop and E.ON
Has anyone else been disappointed by the way that Powershop has treated its customers during the take-over? I have been with Powershop, previously part of nPower, for more than 2 years and I have to say that their model of buying energy, as much or as little as you want using their Powerpacks, suited me down to the earth!…
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Unvented Cylinder: heated by ASHP, solar panels, solar thermal? Novice help.
Novice question: can an unvented cylinder be heated by ASHP, solar panels and solar thermal? All together? Thank you!
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Possible storage heater replacements
Hi all, I live in a first-floor flat in a building with no gas, so unfortunately I'm stuck with electric heating. Right now, I have four Dimplex DuoHeat storage heaters (around 12 years old), but two of them have just broken down in quick succession and they've never been very controllable. (You have to set input and…
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Advice re switch to Pure Planet
I have just initiated a duel-fuel switch to Pure Planet through the MSE Cheap Energy Club. On completing the process, I had an email from Pure Planet as shown below: ----------------------------------------------------------------------------------------------------------------------- Complete your details to join Pure…
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Heating breakdown cover
I'm finding it impossible to get breakdown cover for me oil fired central heating system - any suggestions? Carol
