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Octopus Energy Gas Estimated Annual Usage Seems Excessively High
We are in a 2 bed house, and there are only 2 of us. We are in all the time but gas is used for heating and hot water only. Heating is set to timers in morning and evening only and one of us has a shower in the morning, te other a bath every other day. An esimated annual gas usage of 93655KWh seems rediculous. Octupus…
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Add your feedback on heating oil broker Fueltool
This is a feedback thread on heating oil broker Fueltool Please share your experience with other MoneySavers. Click reply to take part The feedback comes as part of the Cheap Heating Oil guide
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Your funded energy solution
I've heard of them for the first time tonight, found via an ad on Instagram. I'm in Cornwall, have only electric heating in my house (no mains gas here, or central heating plumbing). 6 electric radiators and a Mira electric shower, instant electric Stiebel hot water heater. There's just me living in my 2 bedroom house, I…
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incorrect meter reading - now triple the charge
After having a new meter fitted, the meter reading on leaving EDF was incorrect and the start reading for Scottish Power were incorrect. So when i left them after a year i was shocked when i gave the final meter reading and then received a bill for over £700. I've disputed the bill with both Comapines and heard nthing back…
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Gas Billing Methods
I'm a life long British Gas customer on their standard tariff and submit a reading every month. I then receive a monthly bill detailing consumption etc and amount owing for actual units used. This is settled monthly via Direct Debit. I realise that I can obtain much cheaper rates elsewhere but am reluctant to move as I…
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New Home with Ovo as the providor.
HI all, i have moved into a new house last week and was told by the former owner that OVO is the providor of gas and electric. But it seems impossibe to get hold of them never mind esnure that i only pay from my owership started. Any one else know how to contact them?
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Powershop and E.ON
Has anyone else been disappointed by the way that Powershop has treated its customers during the take-over? I have been with Powershop, previously part of nPower, for more than 2 years and I have to say that their model of buying energy, as much or as little as you want using their Powerpacks, suited me down to the earth!…
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Unvented Cylinder: heated by ASHP, solar panels, solar thermal? Novice help.
Novice question: can an unvented cylinder be heated by ASHP, solar panels and solar thermal? All together? Thank you!
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Possible storage heater replacements
Hi all, I live in a first-floor flat in a building with no gas, so unfortunately I'm stuck with electric heating. Right now, I have four Dimplex DuoHeat storage heaters (around 12 years old), but two of them have just broken down in quick succession and they've never been very controllable. (You have to set input and…
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Advice re switch to Pure Planet
I have just initiated a duel-fuel switch to Pure Planet through the MSE Cheap Energy Club. On completing the process, I had an email from Pure Planet as shown below: ----------------------------------------------------------------------------------------------------------------------- Complete your details to join Pure…
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Heating breakdown cover
I'm finding it impossible to get breakdown cover for me oil fired central heating system - any suggestions? Carol
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thermostat on south facing wall, so keeps turning off.
HI. I have a small issue with the positioning of the room stat in this house.the stat is in the hall which is south facing, so consequently the hall being only 4 ft wide gets warmed up very quick when the sun is on it.(most of the day). so the thermostat senses this and turns off all the heating. which is fine in the hall.…
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Prepaid gas meter - top up before price rise?
Hi, This might be a stupid question, but if you top up a gas meter before a price rise will you actually get the saving? (I know you can't do this with the Electricity, as it gives you the £s and pence readings, but on the gas, its cubic meters. Thanks in advance.
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Oil fuel
Recently moved have oil fuel don't know how much to order as outside tank no gauge to see how much oil is in tank I've ordered 500 ltrs with boiler juice £222 info. Please how to gauge oil in tank n do i need to service boiler annually and would I need a plumber or electrician? My 1st question oap
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Energy firm raising my monthly payments
Hi, Last year I switched my energy provider through MSE to Shell Energy on a fixed term rate of approx. £550 per year. The Monthly direct debit payments was approx. £45 per month. Shell have now raised my monthly payments to £60 per month. Are they allowed to do this bearing in mind it was a fixed term contract?
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People's Energy Company - Bill discrepancy (Invoice Date: 03 Jun 2020)
Is anybody here with the People's Energy Company? I've had a Bill discrepancy (Invoice Date: 03 Jun 2020) with regards to the days in the month between 06.05.20 - 03.06.20 The number of days on my invoice states 29 days, while my calculations state 28 days. Maybe my calculations are wrong... or there may be a wider issue…
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Possible electricity meter error.
We live in a 3 bed detached house, use electric for all things except heating, all lights are LED and only 2 people in the house. Our meter readings over the past 12 months show an average monthly usage of 600 Kwh. This is fairly constant average from January 2020 to sept 2020 when it started to rise each month. My latest…
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Contacting Scottish Power without an account number
Can anyone suggest how one can contact Scottish Power without an account number? I informed them of my tenant moving in, they promised to send a welcome pack. My tenant never received one. She has tried emailing them and calling them, but when she calls, the automated phone services always asks for an account number. She…
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Open Fire Query
We have an open fire we burn coal and logs on. Recently the rendering in the surround has started cracking and crumbling. We’ve had someone out twice to re-render it but the same keeps happening. Any advice on a stronger materiel to use and if the fire is safe to use as it currently is?
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New home cheapest energy with British Gas
Hi everyone. Sorry if I'm sounding daft on this one. I move into a new build shared ownership next week and the utilities are with British gas. I'm happy about that as I would choose to go with them anyway. My question is.. with me starting afresh with them, how do I get onto the cheapest tariff? Do I just ask for this…
