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Switching providers
Hi everyone, This is one of my first posts here - I've been lurking for a while and have to admit this is probably one of the best websites I have ever used :D You truly are a great community and represent what the Internet should be all about - sharing knowledge. To the point though - I will probably get ripped to pieces…
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Help with British Gas electricity monitor
Hi all Im trying to set up my monitor with the correct electricity cost following these instructions: To help the electricity monitor do its job properly, you need to tell it how much you currently pay for your electricity or your tariff. You can find your tariff by logging into britishgas.co.uk, under ‘Manage Your Energy…
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british gas
hi all, when i moved in property, the property was registered with british gas for gas. they sent me an est bill for £30 odd, i have since received a letter saying if i dont pay the £60 odd imm then they gonna £6 ontop. I never received bill for £60 odd. my problem is their customer service is rubbish, i have tried to call…
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Scottish Power Bill Query
i have today received my bill from scottish power and im very confussed and angry. this is my second quater bill and i am sure that it is incorrect! I have tried phoning but cant get through, Initally i did want to be online but they couldnt confirm my email address and i got switched to their standard package i havent had…
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electricity meter, number of dials/digits - a little help please
can anyone confirm if this is a 4 or 5 dial meter, i think it's 4 but our landlord is billing us on 5. 1 digit makes a heck of a difference, we've been billed for 5600 units when i think it should be 560?! photo isn't too clear, sorry, hopefully you can make out that the last dial is the 'recording' one (tenths?) so i…
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Unfair Gas Estimate (EDF Energy)
I was with EDF when I first moved in but was very reluctant to use any gas because they hadn't sent me a letter or anything explaining at what rate I will be charged. In fact, I didn't even know I was with EDF Energy until I switched to Scottish Power. They sent me a bill based on meter readings I had provided when I had…
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Npower Gas Direct Debit annual review. Any tips??
Hi I wonder if anyone can help. I have been with Npower since September 2009 and I have always paid £30 a month DD for gas. I moved in August last year from a one bedroom flat to a slightly larger two bedroom flat and I decided to stay with npower as a discount would be applied to my bill if I stayed with them for 12…
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New home
we're moving into new house at the end of the month and I am trying to get the gas/electricity sorted. As we haven't yet moved in I can't use all the normal 'compare' sites as I have nothing to compare it to. I am finding it hard to compare all the different companies and tarifs as a new customer - any tips??
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2 Suppliers at once? - Spark Energy Ltd
I moved into a new flat a few months ago and there was some confusion over which electricity provider I was with. ScottishPower were historically the provider - but upon moving in another provider seemed forced upon me by the letting agency. I may/may not have agreed to this at the time. Recently Scottishpower & Spark…
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Meter with 3 readings
Recently purchased a house that has an electric meter (digital) that gives 3 seperate readings. I assume thats for economy 7? I'm going to be installing gas c/heating. I've spoken to EON (dual supplier) who say the meter dosen't need to be changed & it wont affect my bill. Can anyone please confirm if this is correct?…
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Having problems getting a gas supply
Hi All, Just in need of some advice. I moved into a new build back in October 2010. The house is part of a redevelopment - the old houses got flattened and some new ones built in their place. I have been trying since October to get someone to charge me for my gas and no-one wants to!!! My landlord and the builders both say…
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Need help with economy 7!
I really need some advice on whats the best tarriff at the moment for Economy 7. We have just moved into a 2 bed room flat and are supplied by Eon who have told me that their Track and save 9 is the cheapest option available to us however i think it to be a tad steep. Im not sure how beneficial economy 7 is to us as at the…
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BG websaver 6 ended, check your account
I logged on to my online account today just to check the balance and noticed that I was on the standard plans for both gas and electricity. Called BG and was advised my tarrif, websaver 6 ended on April 30th, and I should have been notified by email, which I wasn't. The advisor changed me to websaver 11 and backdated it by…
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Getting Pre-Pay Meters Removed
Hi, i,ve recently moved and the new house has pre-pay card meters fitted because the previous people were not paying promptly. I have spoken to our gas/electric suppliers about getting these replaced a;because of the hassle of endless trips to the corner shop and b; the high cost per unit with these card meters. But they…
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Scottish Power Tariffs - Please Help.
Hi, I am totally confused Scottish Power tariffs and amd hoping that someone could help me understand them. I have been a Scottish Power Customer for 10 years and have had nothing but problems with my billing. They have recently increased by Direct Debit to £210 per month!! Although I don't have gas, I feel that this is…
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deemed contract? Can i change?
Hi all, Moved into a rental, going to sign today with a new electricity supplier. I should have done it earlier but just been so busy. Got a letter in the post a few days ago from EDF saying 'As the current supplier we are required to continue to supply the premises with electricity subject to our Deemed Contract Scheme'.…
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Cancelling / Ending Agreement
Hi, This might seem a stupid question :embarasse, but its late so I'm asking anyway! Now Ofgem have changed the regulations re gas & elec price changes, will you be able to change suppliers if they raise their prices and you are on a "fixed term?" Currently with Scottish Power on their Online Energy Saver 9 deal, this has…
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First flat advice
Hi there, I am going to be moving out for the first time in October. I will be living in a one bedroom flat in Liverpool and im basically trying to get an idea at what im going to be spending on gas, electric and water? I have seen the price on the British gas website says £75 per month but that is based on the average…
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npower hometeam cashback
http://www.easier.com/88412-anniversary-cashback-npower-starts-today.html
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gas/electric monthly payments
I have been on employment support allowance since last september, I missed a few of my monthly direct debits for gas and electric due to lack of money, I have been paying bits off both bills each week between £5 and £10 depending on what spare money I have. i sent meter readings in to my supplier and they came back with a…