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eBay Large Item - Best for buyer or Seller to Arrange Courier?
Hi Sorry to be back again so soon with one of these types of questions.... I've a large piece of furniture on eBay listed as collection only. Someone has been made a Best Offer and been in touch to ask if they can arrange a courier if I accept. They've 300+ 100% feedback and certainly sound legit on the face of it. I know…
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Buyer's note : sent with payment and order
This buyer's note takes the biscuit "Buyer's note: Hi Is it possible to have a reduction of postage costs as both can be sent in the same envelope. Also could you please leave by front door in enclosed front porch if item does not fit through letter box. The first I have often, why do buyers ask the question of postage…
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Refunded buyer. Now item received.
Hi All As per the title really. I had an INR case opened a few weeks ago and refunded buyer. I was checking my postage receipts as I always send signed for and it shows this item was received last week. I'm guessing my Royal Mail claim will be unsuccessful now. I sent the buyer a polite message asking if they would like to…
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Non payers on ebay
Am I just unfortunate with this? In the last three months I've had three non payers on items ranging from £22 to £45. Each time they never tell you they've had a change of heart, even with a polite reminder or letting them know it's ok if they've decided against it but could they please let me know - nothing. Radio…
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Does the eBay algorithm downrate listings with FVF offers?
Maybe just a coincidence but I've had an item listed for quite a while (months) everytime the FVF offers come round and it hasn't sold. This time I let it auto relist and while normally I would delist it and wait for the next offer I didn't bother this time as I was away. And surprise surprise I get a bid on it within 24…
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PayPal dispute
EDIT - resolved Someone mistakenly sent me money via PayPal then on realising their mistake, claimed it back but they did it by filing a dispute saying item not received. For unknown reasons I have now incurred a dispute fee. I have absolutely nothing to do with the transaction, there was no sale, no communication, the…
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PayPal Unauthorised Payment
I have today received a dispute email from Paypal regarding an eBay sale. The seller states the payment of £7.05 made to me was an unauthorised transaction. The transaction dates back to June 2020. Everything I read says a case has to be opened within 180 days, so I’m not quite sure how to respond to this. Any advice,…
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Description in body of listing is being mucked up
My listing page is different to my husband's - he joined Ebay about a year ago. All our listings are always done on the laptop - never on the phone. Sometimes I help him with his listings as he types very slowly! I am very fussy about the content of my listing. Visually it must look nice and not cluttered. I pay special…
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How best to handle being away on holiday ?
Normally when my wife and I are away, one of the kids will be available to look for, parcel up and send off any parcels. Unfortunately though in a few weeks, we'll all be away for 7 days Is there a way of providing such information to potential eBay customers .. or should I just end all listings ? (300+)
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Fees
Low price items are appreciated, instead of throwing things away others may well appreciate the item. I sold a locking wheel nut key for 99p. Ebay have taken 92p in fees. Ebay won't give a UK address, only a PO Box in Dublin. No complaints procedure, only that they will log the chat as a complaint and deal with it if they…
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Ebay management of mis-selling of an item
Hi, I researched the internet for a second-hand silk robe, I found one on Ebay, I paid for it and it was delivered but it wasn't silk, the label read 100% polyester, but it was listed in the category under silk. I contacted the seller to request a return but she said that she did not accept returns. I explained that it had…
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Smal Rant re. eBay Managed payments for international sales. Fees on fees on fees!
Hi All. I really need to get this off my chest. I am also questioning the legality of this practice by eBay. Yesterday I was made an offer from a buyer of £600 for some old test equipment I no longer need which I had had listed as a "buy it now" for £695. After accepting the offer I noticed that the buyer was in the USA.…
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Postage to Belfast
Is Belfast standard UK postage the information on the royal mail web site is confusing and I am unsure which postal option to use
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terrible listings
I do believe that some people misunderstand how selling remotely works. I am just rummaging through marketplace, ebay and also some specialist groups and am finding some very odd listings across all of the sites. Jewellery items on a very heavily patterned dark background, possibly table cloth or duvet cover, in the dark…
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I received counterfeit or fake Chinese Blu Rays.
I bought a box set of Blu Rays (a video disc similar to a DVD) on eBay and received what appear to be counterfeit Chinese produced disks in poor quality packaging. What is my best course of action? I would normally raise a claim for 'not as described' and return them at the seller's cost. That would mean the seller gets…
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Item returned .. incomplete address
I posted off an item last week to a buyer. The order has the address as ... Buyer's Name House number and street name Glasgow Post code I wrote this exactly the same on my address label, but the parcel has been returned to me today, with a Royakl mail sticker saying .. address incomplete I tried to contact ebay, but it…
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Diversity Built Britain 50p
I am confused and I wonder if any one can explain. On eBay at the moment there are Diversity Built Britain 50p coins on sale from anything from £1.45 up to £20,000..... . I understand that some people will just try it on. But if you look at the Sold items there are also listings which seem to have sold for anything from…
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Beware of the full cost when using parcel compare
I used parcel compare when sending a gift to a friend. The cost for an EVRI delivery was substantially lower than royal Mail. However, when paying for the delivery I was asked whether I wanted insurance for damage or loss. The total cost with the insurance was higher than other companies so I declined. Although, there was…
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How long to wait for a RM Returned to Sender parcel
A buyer messaged me three days after purchase saying they didn't want the item they'd bought, and by that time it had long been posted. I didn't have time to reply straight away before they messaged again an hour or so later to say they refused the parcel (same day they messaged). I can see on RM tracking it's been refused…
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Descriptions missing on ebay
Just browsing eBay again and noticed all the descriptions are missing. Looked at my own listings and nothing there either. just what sellers need at the beginning of the month , buyers buying things without being able to read any faults or issues in the description.
