-
Evri change of mind on missing parcel
I've been emailing backwards and forwards with them for 3 months now. When my parcel didn't get delivered i informed them within the 28 day period of it going missing. Ebay had already refunded my customer the £65 for their purchase, a bluetooth photo frame. They couldn't find it and just kept up different excuses like it…
-
RM Tracked 48 small parcel.
On ebay postage I noticed that the above service is also available as "drop off". I have only done pick up previously. Can I drop off at a normal Post Office as I don't have a delivery centre near me.
-
Packlink
Packlink are not fit for purpose. If you were to dream up a totally useless company that cannot get the basics correct and are unaccountable, this is it. 'Everyone loves receiving packages. Our mission is to make shipping simple and transparent for people and businesses throughout the world! Packlink is an online shipping…
-
How can I use a new barcoded £5 stamp
How can I use exchange or swap for 1st class a new barcoded £5 stamp please. I purchased this stamp 6 months ago or more to return some goods. In he end it was free. I have now swapped it for the latest bar coded stamp. HOWEVER. As it seems I am never likely to use it. How can I exchange it for lower value stamps [or get…
-
eBay buyer denies delivery despite tracking confirmation. Worth pursuing small claim?
I sold an item to a buyer on eBay in November. Value £150. Parcel was initially delayed, buyer opened an Item not Received case and I refunded her before case was escalated. Next day parcel was delivered. Buyer denies this, despite her name provided by courier as a recipient. She said she was home all day and no parcels…
-
Collection only item - buyer wants to arrange courier
I'm selling a musical instrument and generally I list anything like that as collection only since I know that sending them via courier only causes headaches. I've been made an offer by a buyer who wants to arrange their own courier to pick it up. I'm reluctant. What risks would I be opening myself up to here? If the buyer…
-
Yodel safe place
Yodel say they left an ebay item "in a safe place - porch" at my property. Seller rubbed his hands of it and its a vintage item anyway, so not replaceable. Ebay "buyer protection " relied on Yodels tracking and closed the request unless Yodel will agree it wasn't delivered. I'm irritated because... We were in and received…
-
Parcel signed for but contents missing
Firstly, I know usually the sender (myself)/courier (Royal Mail) is liable in these instances, but wanted to see how this scenario may differ... I sent a package to someone on the 6th January, it was delivered (proof from Royal Mail tracking) on the 9th January. Today, 13th January, that person has emailed 2 photos…
-
Ebay mistreating sellers
Hello Does any one have any advice for me? I sold 5 pieces of equipment and hand delivered them as they were heavy. The Buyer started a dispute about one item. I disagreed with him but Ebay came down on his side as I had ignored request to collect the items. Ebay then refunded the buyer with the full fee leaving me to ask…
-
Problem with Ebay
On checking my Paypal account there were to payments made to Ebay recently one I recognised not the other one so I made a note of the order numbers and went into Ebay and they were only showing one purchase.It was not a fortune but would like a answer.I cannot find anyway to contact them I just seem to go round in…
-
EVRI collection service
I’m disabled so I use the EVRI collection service which is an extra £1 per parcel. Over the last month or so they’ve failed to collect on four occasions, sometimes it’s more than one parcel per collection. They usually collect the next day but once, after three days, I asked my neighbour to take them to their collection…
-
Import Charges
Hi there, long time reader, first time poster. I've read through this forum and the import charges page on MSE, which generally relates to if the item is held by the shipping company. What if the item has been delivered, and months later (3 in this case) an import charges letter has been dropped through my door? The item…
-
Buying postage online when posting small parcel.
Seems to be cheaper buying postage online to post parcel. Am not sure how to proceed? Printer does not always work. I was also thinking of a collection but a bit concerned if anything goes wrong as I do it the old way take it to the post office and ask for a certificate of posting. £2.85 for a 2 kg parcel online and in the…
-
Can this be a scam?
Had an expensive item advertised on facebook marketplace, Buyer came to collect it and paid bank transfer before taking it away. The buyer could not speak much English, they seemed to be having problems making the bank transfer and made several phone calls (that I could not understand) before finally telling me the payment…
-
Weekend listings on ebay fvf offer
I re-listed all my listings over the weekend as I had the f2f offer of 80% off. All ok but for the ones I listed on Monday. All 9 items have not had one view which is really odd as they generally have 1 or 2 straightaway. All in same category and are showing one after another. I think this is absolute proof that ebay or…
-
Issue with Evri and retailer re missing parcel contents
Hi folks, I'm after a bit of advice please... I purchased online an item of clothing, which was unsuitable. I therefore returned it to the retailer, for a refund. I used Evri for the return, and ensured that the parcel was insured to the correct amount. Unfortunately, when the parcel arrived back with the retailer, the…
-
Missing Parcel - Advice request
In early November I sent a large-ish parcel to a UK address. It was an Amazon return as I decided the item was too big for my requirements. I used a service called Parcel2Go, and paid about £32 for it to be collected from me. Parcel was duly collected, scanned by driver, and off it went. About 3 days later I received an…
-
RM £2.50 charge as letter under-stamped
Sorry, this is nothing to do with ebay. I got a RM card through my letterbox telling me that someone had sent me a letter without the correct postage, and asking for £2.50. I have no idea what the item is, or even whether I want it at all. My inclination is just to bin the card and let RM return the item, but I would be…
-
Evri
I ordered an item from QVC for the first time and received a message a couple of days later saying it was out for delivery and another saying that it had been delivered. There was a photograph of the item which had been left outside, even though I was in. I didn't recognise the place it had been left and rang QVC to ask…
-
Gumtree buyer paid cash on inspection but hasn't collected
Hello All. After numerous messages exchanged, the buyer sent an agent (spouse?) to inspect the large garden item and the full sale price was handed over in cash. No specific collection date was agreed but the agent was advised that there are landscaping works pending. So far, no collection and after a week or so I sent a…
