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Would it be daft to approach seller
I wish there was a 'nice' way of approaching ebay sellers and suggesting they perhaps consider how they sell. I am often clumsy with words and wouldn't dare reach out to a seller, but I'm very tempted to. For background, I was researching sold prices on ebay for an idea of end prices for some new stock I could source and…
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Returned through Collect+ but item not received by retailer.
I recently purchased from an online catalogue site. I generated a return within an hour of collecting and returned the item to the same Collect+ shop. The catalogue site are saying return not received and that was sent back on the 17/02/23. I have stupidly lost the receipt but whe. I sign into Collect+ it takes me to the…
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Depop advice
Hi, after quite a bit of success on eBay I'm branching out and selling some stuff I have that I believe may be suited to a different demographic so thought I'd give Depop a go, so far I've set up an account, verified my bank details and listed one item although I have a few more items to add, I've never used Depop before…
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Confusing message about delivery service from buyer
A buyer has just purchased a low value item and left a confusing note Good day. I will use the Local Collect pickup from Post Office service for this purchase. Post Office will prefer receiving Local Collect packages if they are shipped using Royal Mail delivery. Please don’t use another delivery carrier and post it to the…
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Potential price/advice on where to sell gold
Hi, I recently had a item of jewellery gifted/inherited to myself. im unsure if it’s worth much or where to sell it exactly. I have tried my best to get hallmarkings read, and it says (from my eye) : EAJ 375 * * cannot work out the end markings. it is 10g in weight with a blue sapphire stone.
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PLEASE HELP. Am I being scammed as I type this? Ebayer wants to buy quickly and send courier now
Hi all I'm not entirely new to Ebay but a sale I am conducting at the moment is spooking me because after no activity for a few days the buyer now wants to wrap up a deal instantly and even send his courier for goods within the next couple of hours. I may be wrong but something doesn't seem to add up. So basically, I am…
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EBay electrical purchase faulty after 3 months
Hello, i bought a piece of electrical equipment from a business seller on eBay at the end of October as a present for Christmas, and it has stopped working this week. I have contacted the seller but they have ignored my message. The item was listed as opened, never used, excellent condition and working order. Am I entitled…
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Paypal issues
Please someone help paypal have wrongly refunded two orders- total is close to £400 both orders have been delivered and received, PayPal have confirmed this I have been met with various excuses as to why they can’t reverse the refunds- I need to pay the balance first, then a supervisor told me 2 weeks ago he would reverse…
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Is it safe to post items to a courier in this country for an overseas buyer?
I have just sold two items to a buyer who I see lives abroad. However he has paid and given the postal address as Brother Parcel Post in Maidstone, Kent, with a reference number. After googling it appears this is a courier who can also forward parcels to people abroad. As ebay have given this UK address I presume it will…
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eBay item arrived to buyer damaged in post - refund immediately?
Hi, Recently sold a vintage dinner set on eBay, which has been damaged in the post. The buyer has been great in sending through photos, with the apology letter from the courier. I've never had an item be damaged in the post before, so not entirely sure of the process. I have raised a claim with the courier. Should I be…
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Royal Mail failing to collect item
I have never used Royal Mails collection service before so decided to give it a go. Paid for a parcel and it was due to be collected today between 10:00 and 13:00 and no one turned up. There does not appear to be a way for me to contact them about the failed collection. Do I just request a full refund for the parcel and…
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Vinted removed money from my balance after making unfair decisions
I have been selling on Vinted for about six months without
any issues whatsoever. All of a sudden, in the past week, I have had two
separate issue with terrible buyers – both of which Vinted has ruled in their
favour. The first was an item which the seller claimed was significantly
not as described. Their complaint was…
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eBay removing collect in person.
As per the title. Is there a way to remove the collect in person option from an eBay listing and if so how do you do it? Thanks.
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Royal Mail 'cyber incident' hits overseas post
More at https://www.bbc.co.uk/news/business-64231473
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ebay return request?
I've had a purchase and payment a week ago. Now I got a return request from my buyer, claiming her child made the purchase in error.Please advise.
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Post Office and Tracked 48
Can I take a tracked 48 small parcel I booked online to the local Post Office? I know that previously you had to take it to the RM Sorting Office or have it collected . Has it changed?
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What is your Best Price? Question
Hi folks, As per the title of the thread, really. This refers to BIN listings. In the past I've sent across a reasonable answer back, eg. if my item is £25 I will say, I'll deal for £20. expecting some kind of counter in the £14-18 region. invariably they have come back with something a long way apart, expecting way more…
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Options for posting goods (3kg) to Germany?
Can anyone recommend a service for posting goods, around 3kg, to Germany, please?
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Item not received - how does a claim work?
I posted an ebay item via Yodel purchased through packlink. Buyer has just put in an item not received claim saying that they have contacted Yodel and item was sent to wrong delivery office and has now been lost. I will contact Yodel in the morning and see what's happened and if lost I'm wondering how a claim is paid when…
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Advice on dealing with eBay buyer from 16 months ago
I occasionally sell a few things on eBay, mainly items which I’ve acquired at some point but never actually used. I’m a private seller i.e. I don’t have a shop on eBay, I’m not buying things to sell etc. A purchaser bought an item over 16 months ago and I’ve received a message (which was fairly aggressive and accusing me…