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EBay delivery dates
I have just listed an item with a 3 day dispatch and the listing says "get it by Wednesday 7th or Thursday 8th. If I posted on the third day that would be Wednesday 7th so how does ebay work that out???
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Ebay revising postage charge for additional items on live listing.
I had several of the same item to sell so set up a listing and entered the number I had to sell. I chose Royal Mail 2nd Class Small Parcel for the postage. After listing I thought I'd better offer buyers the option of 1st class so I revised the listing accordingly. However, when viewing the postage on the listing an amount…
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Facebook Marketplace
Hi, How can I unsubscribe / delete marketplace groups which are no longer relevant to me? o:)
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relisting an item and discount fvf
Hi, would I be able to end a listing and use the relist facility and still utilise the 80% discount or would I have to start a completely new listing? thanks for any advice.
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EBay seller protection during strikes
This is a bit out of date as it doesn’t take into account the next batch of RM strikes. However the thing to note that is while INR seller strikes will not be counted in seller metrics eBay are NOT apparently extending the time in which a buyer can open one. So sellers will be needing to refund within the usual time frames…
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DRS keep sending messages
Hi I've had a fee of 15.99 waved by ebay but Drs keep texting me and emailing me. Is there a way to stop it. Is there a letter that I can send to stop it. Please help
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Royal Mail Recorded Delivery Not Arrived....
Hello all, I sent a parcel recorded delivery 1st Class last Sunday 20th November and it has still not arrived. I know the strikes were towards the end of last week but does anyone have any knowledge of them having backlogs which would effect the early part of the week, or do you think this should have arrived by now? When…
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eBay seller - uk tax ???
I have been buying stuff mainly video game and mobile phone online at supermarket or Amazon when there is a bargain. My intention was to get my money back with these gift card I have purchased from my amex credit card. However I have now sold more than I expect and worry since I have been selling the same item over and…
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ebay sale via Royal Mail - Europe vs Australia vs US
So i've been doing any European sales using Royal Mail Online whereby you can select Sale Of Goods in the options and add the ebay order number and whatever, so the printed label has the IOSS info, and this indcates the sales tax has already been paid and the reciptent won't get charged import fees. I recently had a sale…
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Cancel unpaid item
Buyer won an auction on Sunday night, looking at the options on the cancel order flow it's just the usual OOS, address issue, buyer asked. Is there a specific way to cancel unpaid items please?
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How to security mark valuable swarovski figurine before sale?
Hello My 13yo bought a swarovski figurine with money received when his Granny died and he's recently discovered it's increased more than 5 fold in value and wants to sell to buy a PS5! We have been warned, however, to security mark it with a uv pen so if someone buys it then sends us their broken one back in the post we…
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ebay fee on item ended early.
Hi, so, like I always do, I recently listed some items on the 70% of selling fees promotion at weekends, one of which was a camera for £59.99. I got a bid on it soon after (24th Nov) but then the bidder asked me to cancel his bid, so I did (25th Nov). A day later some else emailed me about the listing and pointed out I had…
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Can I use postal strike as an excuse to return items bought on Ebay?
I bought some bits and pieces from 4 different sellers on Ebay on 17th Nov and they all should have been delivered by Sat 24th to Monday 26th November. Total value £15 However non have been delivered and I have just been given a trial of Amazon prime so I can buy all the stuff on Amazon and get it delivered tomorrow post…
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Packlink poor service
I have had a bad experience trying to claim for an Ebay parcel I sent via UPS using their Packlink service. Their tracking states that it got stolen during transit to buyer and can't discuss it with me only the shipper! Packlink has no actual email address or contact number just their online claim form which can't upload…
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Ebay item gone missing at sorting office
Hi i sold an item on ebay the purchaser has opened a case for non delivery, whilst at the same time sending a message to me saying the po tried to deliver it twice and no one was home, they then took it back to the sorting office for collection, it has now gone missing. The buyer wants a refund from me, am i liable to…
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Click and Collect item shows as delivered, but it has not reached the Argos
I bought an item on eBay on 15th. It was marked as dispatched on 17th. The delivery date was a week ago (19th-21rd). It should have been delivered to an Argos for me to collect. I haven't received any notifications from Argos nor from eBay, so I messaged the seller to ask to provide tracking number. The seller hasn't…
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RM item shows as delivered but buyer says hasn't received it
Sure this has been asked before but I sent an item RM Tracked 48, shows delivered 19th Nov and buyer has opened a request for refund as hasn't received it, despite showing confirmation it was delivered. Not that it's probably needed but delivery details: * 19 Nov 20226:04pmDELIVERY RECORDED * 19 Nov 20221:33pmSORTED FOR…
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Selling Aps
Hi first post so hope this is right place sorry if not. I have quite a few boxes of books I want to get rid of but don't have the patience to sell them on Ebay as need the spare bedroom back. Most of the books are cookery books I've purchased online. They're unused so brand new, they were looked at them out on a shelf and…
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Missing Parcel
Not sure on any thoughts on this please? I ordered an item on eBay from China of low value only $11.40 so it didn't cost a fortune but it didn't arrive. On chasing it up I discovered that Royal Mail delivered it to an address more than 2 miles away from me then sent the seller a picture of a random stranger's patio table…
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Amazon Order (Prime Delivery) - DHL trying to charge extortionate customs charge after delivery
I wondered if anyone can advise at all. I purchased something on Amazon which had Prime delivery (Free). Unbeknown to me the third party seller was based in Italy. A few weeks after receiving the item DHL sent me an invoice for a £50 customs charge, Amazon just advised me to ignore it but now I am received letters from a…
