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refusing refund after item fails to arrive
Ebay item has not been delivered. After contact was made with the company who are from China - they are basically refusing liability and refund. Instead informing me I should contact the police and thanking me for my understanding.....unbelievable! No evidence seems to exist of delivery apart from a photograph which is not…
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Item ordered on eBay still in transit
This discussion was created from comments split from: Postal strike 2 new bal t/f cards NOT received.
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VAT on imported used items
I collect old toy cars. I recently bought some, mostly dating from the 1960s, none of them new, from an auction site in Sweden. Shippers FedEx have added VAT to the invoice. Is this correct?
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Bought a Kaspersky activation code on ebay
I have downloaded the application and installed it in my computer. I am having issues it will load and then goes on and on without opening then stop. So difficult to contact support. The seller is in USA and not easy to contact with the time difference. The subscription is for two years and shows as active in my Kaspersky…
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DPD warning - it's in chaos and 24 hour parcels are taking days
Just a warning to anyone not aware - DPD are in one hell of a state at the moment, and have been for days. Stuff's not getting delivered on time, it's presumably piled up in warehouses and impossible to sort out, and those awaiting deliveries are just getting daily texts and emails blaming an 'unexpected issue' for yet…
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Holiday settings and f2f offer.
Even though I have got Holiday settings on at the moment will I still be able to take advantage of fvf offer on Friday or as sales are switched off will ebay not apply it?
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4x6 Thermal Postage Label Printers
I am looking to buy my first label printer and I have no idea where to start, if anyone can offer recommendations based on their personal experience of using one I would really appreciate it.
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Ebay asking for passport details/restricting account
Ebay has asked for my passport details and now I haven't sent them, has stopped me using my account. I have been a buyer and seller for years and for no reason I can see it has now asked for my passport which I really do not want to give - it already has my bank details and address, DOB etc. The reason it say sis to…
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Lost parcels
I wondered if anyone had an idea of what could be happening here. On the 25th November I had 7 parcels picked up from home , not the regular postie as they were on strike He delivered one parcel to me and said he would take some that were ready ( I thought they would pick them up the next day ) He said he wouldn't be able…
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Parcel Force Compensation less than expected
Can anyone advise why PF have offered less than the value of a lost parcel that I had returned to a company please? Tried phoning but not getting a suitable option on the automated system and no option to talk to anyone (though I am aware there's a strike today). It was sent 48hr express. Value correctly stated when I…
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facebook postage scam
just a new one for me selling item and buyer wants it posting where i usually want it collected, said the only way im going to post it via bank transfer then i got this reply "Ok, I will be paying via bank transfer but will need to have a picture of the postage receipt prior to that.
Being stung with this postage of a…
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Obvious Christmas warning
This is pretty obvious, but remember last posting dates and remember to factor in the proposed strikes in the days leading up to Christmas. These RM dates DO NOT take into account the strikes- so factor those in when deciding how close to the wire you will risk selling this year Get ready for Christmas 2022 | Royal Mail…
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Big button mobile cut off when receive outgoing calls
Bought a big button mobile from eBay. When I took the battery off to insert the sim, I could not replace it. I find the battery has swollen and had to put another one. I tested the phone and it was working that was on the 6th. Yesterday I have noticed every time I receive an outside calls it cut itself off. It cost about…
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RM 24 and RM 48 reduced in price again
I don’t know if I missed an announcement and I haven’t used Click and drop for over a week so it’s possible. EBay postage on RM parcels was down for me yesterday and this morning so I went to click and drop to print from there. Surprisingly, at least to me, RM24 and RM48 both tracked and with £100 compensation were reduced…
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my item was bought by a new ebay member with zero feedback - reassure a very occasional seller?
I'm a very occasional ebay seller (first item since managed payments) but a very regular buyer. My BIN item was bought by a new member (joined May 2022) with zero feedback - it was £60 so I'm feeling slightly uneasy... The address is a normal residential one (checked street view) but the name is odd - it's not a persons…
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Samsung shop uk
I placed a order with Samsung shop uk on November the 26th.The parcel was supposed to arrive the next day but never did.Samsung then said it would be delivered the day after again it never arrived.i rang D.P.D and they said it got scanned by the wrong driver and they did not know where the parcel was.Then I recieved a…
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Problems with RMSD and proof of postage
Hey folks, I'm after a bit of advice from anyone in the know... I posted a parcel to someone using the RMSD service. The postage was paid online, with a free collection arranged. Unfortunately, the parcel arrived with the recipient 2 days late, and with the contents missing! Therefore, I need to submit a claim, for both…
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DPD Local as an alternative to RM?
I am considering using DPD local's "Door to Door" service as an alternative to Royal Mail during the strike action. Does anyone know if DPD Local always deliver to the customer's address, or do items get left at DPD collection points if nobody is at home? That is to say will the parcel will be taken back to the depot so…
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Dates for Delivery companies AFTER Christmas!
It really annoys me that although delivery companies state last posting dates for Christmas they never state when they will resume services after or even between Christmas and New Year. Sorry for the rant, just had to get it out there as I always end up having to phone parcel shop etc to find out when they will be picking…
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Big, heavy item not collected
I auctioned an old item of office equipment, and the only bid was £1. So, it sold at that price, and the buyer paid. In fact, for anyone who can use it, it is a fantastic bargain at that price. However, the buyer has not responded to any communications. I do want rid of the thing fairly soon, and obviously the £1 is…
