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Returned item due to lack of collection?
Sold an item for £300 Buyer was very responsive at first, emailing about how happy he was with the item price etc. Item sent via RM Special Delivery. Arrived but no-one was in to accept, so it's been sitting at the delivery office for the past few days. Have emailed the buyer twice to inform him - no response to any emails…
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Feedback question
Bought a preloved item from a business seller with 100% positive feedback on 17th Nov. Final date for delivery was 26th Nov. Item didn't arrive and no communication, so I checked back to find that it had not been marked as dispatched. Messaged seller who said she had looked for the item and couldn't find it and that she…
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Ebay Contact Details
Does anyone have a telephone number to call Ebay? Thanks in advance
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Contacting Ebay
Please please can anyone help me. My neighbour has died, Im dealing with 'Stuff". He has an active eBay account which I donit know the password too (which is totally as it should be!) How can I get them to close the account please? Keep getting emails saying stuff hasn't arrived / been dispatched etc but all bought after…
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I've fallen victim to a Vinted scam and lost £100
I've been using vinted for over a year. Getting rid of old clothes and toys. Buying the odd bargain too. Most transactions have been fine. However I sold a job lot of 15 of my son's funko pops for £100. They were worth much more but had been on display and some boxes had slight damaged. Which I included photo's on the…
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eBay buyer claiming item not received
Hello, I was wondering whether anybody could give me any advice to an item going missing. The buyer has said that the item was not received, although the tracking says delivered to the front door. I used UPS (through Packlink) as the item was worth around £60. Packlink have given me a Denial of Receipt form for the buyer…
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Ebay delivery estimate
I purchased an item on the 15th, with delivery estimate of 17th-19th. Well it's now the 19th, checked tracking and says it was despatched on the 17th (fine) but now the delivery estimate is the 22nd⁈ I've not had delivery estimates change after the order on eBay before; is this a new thing? [I'm also annoyed it's not here…
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How to deal with cancelled bids as eBay seller
This discussion was created from comments split from: Cancelled Bid.
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How should I deal with a Paypal phishing Email?
Hi I have just received 3 requests for money... 3x £600 Your PayPal account may have been illegally accessed. GBP 600. 00 has been deducted from your account to cover the cost of Waitrose & Partners Cards. If you think you did not make this transaction, call us right away at xxx xxx xxx xxx How do I deal with this safely…
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Vinted Warning - many having problems with money & blocked / banned accounts
A lot of people on the FB group have had issues withdrawing from Vinted these last weeks. Some had accounts blocked or banned when they tried to do this. Also customer service have gone AWOL and are not responding to anyone.
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Claiming back from RM Tracked 48
So I sent a fragile parcel well wrapped and secure with Fragile written on the parcel. It was sent tracked 48 and because of its size I took it to my local DO. I purchased the label through EBay not the RM website. Upon delivery the recipient has sent me photos and the majority of the items were damaged. So I’ve refunded…
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Cancelled Bid
Why do eBay allow bids to be cancelled? If I bid on something in an auction room I would not be able to say ‘oh cancel that, I’ve changed my mind’.
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Can I take Hermes to court for my losses?
Hermes are at the investigating the disappearance of two of my customer parcels already and now another has surfaced today making 3 in total. Value of the 3 around £200 They are all showing as 'active still after 2 weeks Example: If I post an item value £50 and I know my customer definately hasn't received it, I will…
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How to contact a person in Evri
I needed to return an item to the retailer via Evri, but they never received the item (this being over 4 weeks ago). Evri's tracking system shows it was received by the retailer but the retailer stated in the tracking system is the wrong retailer. I have been trying to contact a real person in Evri but their online and…
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Evri customer service
Does anyone know how to actually speak to someone at Evri? Their robot customer service chat function doesn't actually resolve my issue (which is that the delivery driver is repeatedly not coming to pick up the parcel) and the only route I can find (Twitter) was met with a less than helpful response. See picture. Any ideas…
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EBay -do I need to declare tax?
So basically I have sold on eBay for around 18 years on and off, always just shifting old toys of mine, and then dvds/games each time I moved house etc. This year I gave birth to our first baby, so wanted to clear even more space plus supplement my maternity pay whilst I had the time. So I decided to part with my large…
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Difficult buyer. Please help.
Apologies if something similar has been asked before. I am very stressed and can't think clearly. I am selling a high value item for the first time on Bay. The item must be collected. I agreed to the buyer on the website. The buyer has been difficult to contact. Over the weekend he said that he would come either today or…
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How long does a buyer have to accept or refuse a partial refund?
I have searched for this but can’t find the answer. We agreed on the amount of the partial refund via ebay messages, I offered it in the Case but have not yet heard from the buyer. I can’t do anything else within the case until the buyer has accepted or rejected the partial offer. It’s been 10 days so far. Is there a time…
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Advice on dealing with a difficult buyer who's demanding a refund?
I've sold an internet router on eBay and the buyer claims it's not working (more detail below). I've tried to resolve the issues / help support them but they're flat-out refusing any help or tech support. I don't accept returns but feel that eBay will force me to accept it. Any advice? The internet router has a special…
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Is it still possible to pay for Special Delivery using stamps?
I recently bought a big load of mint condition stamps from a philately shop at a 15% discount to face value. I now have a package to send by Special Delivery. Is it still possible to use stamps to pay for Special Delivery? I can't see why it wouldn't be, but I don't want to stick a dozen stamps on to my package only to…
