We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Need Advice for Interparcel & FedEx Invoice Dispute

I ordered a parcel service from UK to Singapore on Jan 2023 using Fedex through Interparcel. Paid to Interparcel via Paypal. 
Parcel delivered safely 10 days later, which was perfect. 
Suddenly, last month I received a notification letter to my house saying that I owed FedEx Freight Charges - which was strange as I have paid it through Interparcel. 
Contacted Interparcel & was told that it was just an error and I shall ignore any future email/ contact from FedEx. 
2 weeks ago, I received another warning letter from FedEx saying taht they will take a legal action towards me as the Bill to Party (interparcel) refused to pay!
Now, I am chasing Interparcel to make their payment to FedEx and suddenly they said it was a Duty & Tax Invoice instead of Freight Charges. 
However, on the invoice clearly mentioning a Fuel Charges & Freight Charges instead of Duty & Tax charges (nothing about tax at all). 
When I asked Interparcel to provide me 'Duty & Tax Invoice' copy which they should've sent it to my recipient half a year ago, they stop responding. 

I can't stop thinking that they are trying to pressure me paying something that I have already paid and changing the reason each time I contact them. 

I have also sent a complaint letter to their office last week, what should i do next if Interparcel still ignoring me? I am not familiar with UK Law, obviously I do not want to get chased by FedEx :( but the amount they are requesting is too much, its £502 

Thank you for any help / comment. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.