RM can't collect from my address?

tightauldgit

Been away for two weeks and now got loads of Ebay stuff to post. Went online to organise it yesterday and RM are saying they temporarily can't arrange collections from my address. Been trying all yesterday and this morning but seems like it's not going to change any time soon.

Anyone had this before? What causes it? 

I thought it might just be a full van or something and I'd be able to do it today but seems not. 

A dreaded trip to the PO with all this stuff in tow in the offing it would appear as this stuff has already been waiting to go out for over a week. 

soolin

tightauldgit said:

Been away for two weeks and now got loads of Ebay stuff to post. Went online to organise it yesterday and RM are saying they temporarily can't arrange collections from my address. Been trying all yesterday and this morning but seems like it's not going to change any time soon.

Anyone had this before? What causes it? 

I thought it might just be a full van or something and I'd be able to do it today but seems not. 

A dreaded trip to the PO with all this stuff in tow in the offing it would appear as this stuff has already been waiting to go out for over a week. 

There are rumours and reports of some areas not receiving a daily van for post, it might be that? 

I assume you either had holiday settings on or extended your despatch times for posting, so how tight on time are you, can you afford to wait another day or must they go today? 

You’ve also got the issue , if you are sending any RM48 or RM24 , that taking them to the PO is going to cost you 16p more. 

tightauldgit

Yeah it's all due for dispatch yesterday or today so think i better bite the bullet and just go to the PO. It says there's no extra charge for going to the PO since collection is unavailable but it does mean having to drive into town and park up sadly. 

tightauldgit

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

martindow

tightauldgit said:

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

Maybe that's a blessing in disguise.  If they do exceed the dimensions for LL and get surcharged as SP that will likely delay them, annoy your buyers and cost more in the long run.

tightauldgit

martindow said:

tightauldgit said:

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

Maybe that's a blessing in disguise.  If they do exceed the dimensions for LL and get surcharged as SP that will likely delay them, annoy your buyers and cost more in the long run.

The thing is they do meet the dimensions, they just never fit through the checker in this PO. If I take the same thing to the other farther away PO it gets through. 

soolin

tightauldgit said:

martindow said:

tightauldgit said:

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

Maybe that's a blessing in disguise.  If they do exceed the dimensions for LL and get surcharged as SP that will likely delay them, annoy your buyers and cost more in the long run.

The thing is they do meet the dimensions, they just never fit through the checker in this PO. If I take the same thing to the other farther away PO it gets through. 

If you honestly believe that a PO branch is using a fraudulent size checker, and they all should be using Rm issued ones, then report them. 

tightauldgit

soolin said:

tightauldgit said:

martindow said:

tightauldgit said:

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

Maybe that's a blessing in disguise.  If they do exceed the dimensions for LL and get surcharged as SP that will likely delay them, annoy your buyers and cost more in the long run.

The thing is they do meet the dimensions, they just never fit through the checker in this PO. If I take the same thing to the other farther away PO it gets through. 

If you honestly believe that a PO branch is using a fraudulent size checker, and they all should be using Rm issued ones, then report them. 

I don't think it's a fraudulent checker (but God knows, is it possible it's just out of spec?) I think the issue is that at that PO they think the item has to slide through the checker without touching the sides while at the other PO they will pull it through and as long as it goes they accept it. 

I measured the item with a tape and it was 2.3cm deep. It was also soft enough that it should compress a little if it was pulled. But it didn't go through the checker in the PO. 

So now left with the choice of rebooking it as a parcel, or just posting it and taking the chance its fine. I've been caught out before with something else that I measured to be within limits that then got dinged but I've also sent loads of things that were borderline that have gone through and arrived. 

The issue is that if I get the LL collected then they have about a 95% success rate, if I take them to this PO then they have about a 20% success rate of going through the checker and if I take them to the other PO they had about an 80-90% success rate in the checker. 

If I feel lazy i'll just stick it in the post box now its labelled. If i feel like challenging anything i might take it to the other PO and see if they accept it. 

gt94sss2

tightauldgit said:

soolin said:

tightauldgit said:

martindow said:

tightauldgit said:

Just back from the PO and of course forgot my other reason for avoiding them as much as possible - all my measured and checked large letters don't fit through their checker so they become small parcels! 

Maybe that's a blessing in disguise.  If they do exceed the dimensions for LL and get surcharged as SP that will likely delay them, annoy your buyers and cost more in the long run.

The thing is they do meet the dimensions, they just never fit through the checker in this PO. If I take the same thing to the other farther away PO it gets through. 

If you honestly believe that a PO branch is using a fraudulent size checker, and they all should be using Rm issued ones, then report them. 

I don't think it's a fraudulent checker (but God knows, is it possible it's just out of spec?) I think the issue is that at that PO they think the item has to slide through the checker without touching the sides while at the other PO they will pull it through and as long as it goes they accept it. 

You can report this via the Post Office website as a complaint - say the policy is being inconsistently being applied at differerent Post Offices and ask that they follow-up to ensure the correct instructions/training is provided.

They might even refund the excess postage you have paid..