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Contacting Ebay without signing into our account
Recently, my wife's mobile was stolen so we had it blocked and the number changed. When we logged into our Ebay account, an SMS message with a code to enter would be sent to this mobile number for verification. We now need to contact Ebay to give them my wife's new mobile number so that we can log-in again, but - guess…
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Hand Deliver Sold ebay Item?
I can't see there being issues here but I'm sure one of you knowledgeable people will know if I'm missing something here. I've sold an item on eBay and just discovered the buyer lives in my town a 15 minute walk from me. I'm thinking hand delivery, what could possibly go wrong? But I'm sure it can't be that foolproof.…
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Buying postage through ebay
I choose ever for my buyer at £2.75 when had to buy its royal at £2.99. Is eBay using only Royal Mail now or postage? Thanks
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RM weights for parcels confusion!
Packed a parcel last night to be picked up by RM. Medium size but pretty lightweight. Checked RM site for latest prices etc and noted medium parcel max 2kg same as small parcel. Parcel weighed 2.4kg so reluctantly undid the whole thing and repacked and got it down to 1.9kg. YAY! Booking pick up online I couldn't believe…
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buyer not receiving my letters
Sold an item 30th March, I posted it inside an envelope with a hand written address and a first class stamp on the 31st . Buyer got in touch on the 6th stating they haven't received anything I replied on the 7th telling them to let me know if it hadn't arrived by the 12th and I'd send again if not They replied on the 13th…
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EBay uk customer services phone number?
If anyone can help with this or the best way to contact them and get to speak to someone please.
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Discussing prices through eBay messages
Not sure if I am being over the top here so advice welcomed. I had an item on eBay that also had offers enabled. It didn’t sell, and my intention is to relist next time there is a fvf offer. The auction ended yesterday and I’ve now had someone contact me to ask what price I would accept. I was going to reply and say it…
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Longest Boomerang Postage Return ?
So I sold a cassette Tape back in September, and reluctantly agreed to post to Europe as the Buyer was desperate for it. Never was received, so I happily agreed to an INR and refunded the buyer. Fast forward 7 months, and what should drop through the Letterbox unexpectedly with an Elvis RTS sticker ? I'm sure there'll be…
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Been Logged Out Of Vinted - No Response From Customer Services
Has anyone else had trouble with app or website where you have been logged out of it and when trying to log back in it does not recognise your password (even though this has not been changed) and the forgotten password button does not work? I've tried multiple times to contact customer services since 06/04/2023 to no avail…
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Large Parcel Courier Help ?
Hi. Hoping someone can help. I need to send an eBay parcel, which I had planned to send via Evri. However, I think it's outsize, even for ParcelShop drop off. eBay Packlink won't quote. Box weight is c.14 kg, and dimensions are 60cm x60cm x 90cm Height. I need full cover too. Parcel2Go indicates it's within dimensions, but…
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Ebay GSP and Combined Postage
Just sold a couple of items to a buyer that asked me to combine postage on them - fair enough, but then I looked and their delivery address is the USA. When I tried to invoice for a combined delivery the GSP details all disappeared and I was asked which international package service I wanted to use. So apparently you can't…
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Help please regarding buyer return / refund request
A buyer has requested a return/ refund on an item they have said was not as described. I have agreed to the refund and sent a pre paid postage label via eBay for the return, however according to the tracking number the item has not been dropped off by the buyer . EBay contacted me to ask why I hadn’t refunded because the…
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parcelforce express24
Paid for an item on Thursday at 11am. Ideally I needed it on Friday or at the latest by 10am today (Monday), although I didn't communicate this to the seller since the listing said same day dispatch and next working day delivery. The seller did dispatch on the same day, but they used parcelforce express 24. If they had…
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Packlink -Auctane Sl Madrid
I got charged £1.92 from the above company. I have not authorised such charge I have spoken to my credit card customer service at NW and was told there is no other information except payment for services all he could do is to block future payment. Am a bit concerned who has authorised this payment, it’s not a lot but could…
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Buyer Hasn't Paid?
First time I've ever used eBay to sell something and the buyer hasn't paid. They placed a bid for £45 on an item as soon as I listed it then went silent after they won. No response to reminders from eBay or myself and I can now cancel for non payment. What is the usual procedure here? Thin skinned perhaps but I just find…
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Scammed on EBay advice
Hi wife sold phone on EBay was paid immediately withdrew funds to her bank. buyer contacted asked to send to different address which she did send recorded. few weeks later financial dispute raised from buyer wife didn’t respond in 5 day eBay limit. Ebay found in favour of buyer and refunded them, buyer had zero feedback…
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Bought & paid for item. Seller says lost. who should cancel?
As title says: I won an auction and paid immediately. Received message today to say one of the 2 part item has been lost. Seller asked me to request a refund. I'm OK with that but I want to make sure any negative mark goes against the seller rather than me. Is it best to request a refund or ask the seller to issue a…
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Marketplace
I am looking at selling a couple of mobile phone on FB Marketplace, what are the best ways to not be scammed to get paid. Are both PP friends and family and a bank transfer the only way that payments can not be reversed once I have posted the item?
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Problems with eBay postage policies!
Is anybody else having problems wit the eBay postage policies? I had it all neatly sorted and suddenly eBay have created around 100 new policies, with similar names like Flat: UK_RoyalMailSecondClassStandard free, 4 49f06aa463aa000 and added 1 listing to each. I don't see how I can sort this out without moving them one by…
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Item is collection only, Bidder Location is India
0 feedback bidder with a location marked as India. So what's the scam here? Just cancel the bid?
