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Warranty when buying new phone on ebay
I am bidding for a new Samsung phone on eBay. It is listed as unwanted gift and was bought last week from O2. Does anybody know whether the warranty will come from o2 or the manufacturer? The seller said he will provide the receipt. Samsung warranty is usually two years. Thanks
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Ebay Messages
I received email message from a buyer. I replied directly to the email as I wanted to send a pdf attachment, but my message doesn't show up in the sent messages on the ebay website. Should it?
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Buyer asks for a refund .. not delivered .. RM site says .. yes, delivered
I got a message this morning while out 'n about from a buyer. They ask for a refund as the item they bought has not arrived... i thought, I was only sent last week I come home and check the Royal mail website and see it has indeed been delivered, 2 days after being bought. I have uploaded the tracking number and have sent…
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Proof of Posting Royal Mail...
Hello, can anyone advise: I posted a "Return" to bona fide company using Royal Mail. Value of contents £25. It was sent second class, no tracking or signed for, but did get a receipt with Proof of Posting. Parcel hasn't arrived and post office say there is no compensation. If this is the case what point is there for Proof…
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Tracking states: Rejected Oversize at Outward RDC
Hi. Hope someone can help. I recently bought some items from ebay and chose Evri as the courier since I’ve rarely had any issues with them. Unfortunately, seller decided to send via Royal Mail Tracked 48. This was posted off on Monday and should arrive tomorrow. However, I decided to check tracking today and on the ebay…
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Royal Mail online postage forcing collection
I’m trying to buy postage online for a parcel I’m planning to drop off at a parcel postbox but the website is automatically selecting the collection option and won’t let me remove it. When I select the postage option (either second class or tracked 48) it says I can drop off the parcel but as I work through the details I…
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Return Item Condition Altered
Hello everyone, What is the best course of action when selling a brand new sealed item and it gets unsealed by buyer and then they return? I recently sold a collectible that had much higher value due to it being brand new and sealed. The buyer decided to return but they have opened the item which obviously made it drop in…
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2 retailers 2 Couriers -One Homebase Destination, Why.
Hi mser's. I have placed orders from Next and JD Sports recently. Both online accounts have my Home Delivery Address. My parcels were Delivered to one local Homebase store. Next e-mail specified Homebase JD Sports didn't. Are Couriers Evri and Yodel now auto choosing Homebase, without my knowledge. thanks
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Return item but no refund
Hi im looking for advice. i bought a dress before Christmas which didn’t fit. I returned it on tracked delivery, have proof of postage and a signature to confirm it was received back at their end. However, the company is saying they haven’t received the parcel and the signature on tracked delivery isn’t one of theirs. I’ve…
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how to mail a new Dyson battery with Royal Mail
Hi, I am selling a new Dyson battery on ebay, we ordered the wrong one. It is in all the original packaging but reading the Royal Mail website is confusing, anyone done this before?
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eBay Selling Hub
A few days ago I was force-logged out of my eBay account and upon logging in I was forced into this new 'eBay Selling Hub'. All looks very pretty with all the charts and stats, but I don't need it. I'm not a business. Just a private seller looking to shift some items every now and then. Now, every time I go to my eBay page…
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How to return or repay an eBay refund when a refunded item turns up.
I ordered
a Blu Ray on eBay for £10 on 8th January with an expected delivery
of Thu 12 Jan - Mon 16 Jan. It wasn't urgent so I waited until a few
days past 16th January before I contacted the seller via messages. I
didn't raise a formal claim for non delivery. He was apologetic and
said that he would check with Evri. The…
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Having problem buying postage online -Royal Mail
Is anyone having problem buying postage online? Been trying for the last few hours.
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Does anyone know how long a Royal Mail label refund takes?
I purchased a Royal Mail label last Wednesday for £11.95 and just as I was going through the payment process their website crashed and I received a message saying that the payment had not gone though and to try again. So I did it all again and got a second label. Checked my email and they have processed both labels even…
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Royal mail online
Been trying to buy a label from royal mail online and I seem to be having some issues. I do not seem to have the option of printing at home. I only get the collection option. Am I doing something wrong? I want to print label at home and then dropparcel at the post office. I am using a desktop as do not know how to print if…
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Got refunded by eBay following a dispute with seller
Ebay refunded me following a dispute with a seller for goods not as described. I did not lose any money I just wonder whether eBay will claim the money back from the seller. The seller was uncooperative and eBay had to step in. I was asked to return the item and return label was issued. EBay dealt with the issues promptly…
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have international postage prices skyrocketed?
Just wanted to send my Japanese friend some things this week and come to do the postage and I'm absolutely floored. 2.2 kg package, it doesn't feel that heavy to me, yet I'm getting quoted £50 and upwards for ANY shipping. what's more crazy is the 'value' options are more expensive upwards of £70-80!!The value of the goods…
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Selling old film cameras.
I have some old film cameras where is the best place to sell them.Knowing very little about cameras I don't know whether they are working properly and they have additional lenses.I have looked on Ebay and prices vary on their condition. Is there any places that buy them and can be recommended. Many thanks.
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Are Ebay being a bit cheeky?
I haven't sold anything for a year or so, but have sold several hundred items and all to/from the same bank account. They insisted on verifying my bank account with some micro-transactions - no problem. Here they are They deposited 8p and withdrew 9p. I'm obviously not bothered about the 1p, but more about the principle -…
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Weightvif medium parcel.
Sending 5 kg to 10 kg medium parcel same price? Is this correct? Small parcel costs £2.85 max 2 kg. How much will I be charged if it weighs more? Thanks
