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Buyer opened case then immediately closed it - can't refund
Ok, never had this happen before in my 20 years of being on eBay. Buyer bought an item and despite doing everything they can to try and sort the issue, it's obviously faulty. Via messaging I agreed to a full refund and asked them to open a case - they did so then immediately closed it and I can't see any way of refunding…
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Good UK-based wholesaler
Hi, I am looking for a good reliable UK-based wholesaler to purchase products from and to sell in my online shop. An ideas would be greatly appreciated. Thank you. Jim.
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Can't block buyers on ebay - glitch?
I always block non payers on ebay and anyone that raises alarm bells as I don't deal with time wasters. I've been trying to block someone who asked a lot of odd questions and has very poor feedback left for sellers (they find fault with everything) and for 3 days now the block bidders system has failed to work. Depending…
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Seller not receiving my messages?
I bought two pairs of an item from a seller on eBay about two weeks ago, but only one pair arrived. I sent a message about the missing pair with a photo of the package, but I didn't get a reply.The package was tracked as delivered to me, and there doesn't seem to be a way to report an "incorrect quantity delivered" error…
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How do I use red font on eBay now they have changed everything ?
Whenever I list on eBay I always make some of the comments stand out, usually with bright red or blue text. This was easy before, but there seems to be a new system of listing now and red text isn't available, just a handful of very dull colours. OK, I can use an old listing, copy some red text and edit it as required, but…
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Selling whisky
Hi everyone bit of a random question but we've been cleaning out my dads things and come across lots of whisky 🙄 mostly run of the mill bells, teachers etc, but 2 bottles of glenfiddich seem to maybe be quite rare / expensive anybody have any experience selling it anywhere. Thankyou 🙂
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Tracking showing not delivered
Hi, looking for some advice on an item that hasn’t arrived. I won an item which was posted on 2/8 and should have arrived on the 10/8, I left it a few more days and when it didn’t arrive today I opened a case. Seller has now added tracking, it’s the type of tracking that only shows updates when it’s delivered, and it shows…
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Money Moral Dilemma: Is it wrong to make money from clothing I'm morally opposed to wearing?
This week's MoneySaver who wants advice asks... I bought a cute top from a charity shop for £1.50, but when I got home I realised it's partly made from silk - a material I don't wear because of the way it's made. I've looked the top up online and found I could sell it for £15ish. I'm struggling for cash with the cost of…
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Post office issues again
I use different post offices and a mail centre for my post and today I went to the main ‘crown’ post office locally. I do have issues with this branch as every single clerk does things different and gets cross if I don’t remember how they do it. I print labels for parcels but am currently using stamps for large letters and…
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Can no longer contact help, not even live chat?
I keep going round in circles and the only option I get is a bot. Is it because it's late or is it impossible to even chat to a rep anymore? Someone's opened a wrong item received return but in the comments said it's not received. Tracking shows as delivered which is probably why they couldn't open the right case? I can't…
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Vinted: Seller underpaid postage
I've been buying and selling on eBay for years, so I'd know exactly what to do if this was an eBay issue, but I'm a Vinted newbie, so would appreciate some help from those who know the platform. Cutting a long story short, it appears my seller sent the jumper I purchased as a large letter, when it should have been a small…
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Can no longer mark as despatched.
For some strange reason Ebay have taken away the facility to mark as despatched. This is so frustrating as I always like to keep my buyers informed. The only way you can do this is if you buy postage via Ebay.
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Free Royal Mail Collections
Royal Mail are offering free collections until the end of 2022 at https://send.royalmail.com/ The flow is a bit poor as it automatically adds the collection, if you don't want the collection you can delete it from the basket. Just to add IIRC there was a limit of 5 parcels collected per day, not sure if they have this…
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No ratings or feedback on Facebook Marketplace
Hi, I have sold numerous items the past months on Facebook Marketplace - but zero ratings or feedback. I can click on others and see their ratings but nothing for me. I usually mark an item as 'pending' before someone collects it and 'sold' when they collect. Through the Facebook app on my Android mobile or on my Windows…
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Scammed off eBay - any next steps to get my money back?
Recently been scammed by an eBay seller, and it's my own fault for taking the transaction off eBay at his request, but it all seemed genuine at the time. Let me explain... I was looking to buy a rear tailgate spoiler for my car, and found one as part of an ebay listing for the full tailgate. I messaged the seller to ask if…
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Marketplace - Online Promotional Store?
Am I in the right place? I searched for an electrical item on Marketplace and found one at less than a third of the retail price not too far away.. Asking about the amount of use it had had, I was told that it was new. They were an Online Promotional Store and the product is sent from the warehouse; would I like them to…
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eBay private seller fees - wonder if I may be in bother down the line?
Reasonably recently I took advantage of eBay sending me an offer of £1 max final value fee. Today I received another offer - 80% off variable selling fees. I thought I better have a look to see what the fees are since I have minimum amounts I'm willing to accept on certain items whereas others can go for whatever they go…
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Fedex bill
I bought an item off Ebay. It was faulty and I received a full refund from the seller. I have now received a fedex bill for duty and tax. Can I ignore it or will there be consequences?
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Item not as described and PayPal filed in my favour
I recently bought a of shoes online and they were not as described. PayPal filed in my favour and refunded. What do I do with the shoes as I did say I will send them back if the company send me a return label. It is based outside europe. Can I just give them away to charity shop.
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PayPal Point of Sale QR codes not activating
I'm intending to do a large fair/car boot in August. I have a card reader and have also bought PayPal POS items while they were on offer. To activate the codes I have to scan every one in my PayPal app. However when I scan them the message "QR code need to be activated by the seller" appears. I have tried several times…