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Weighing items for postage
I need to find the weight to post a Kärcher vario Lance and dirt blaster. I use an electronic scale but it does not always register. I reckon it is less than 1 kg including packaging but to make sure not to underpay I will pay for 2 kgs at an extra £1 to be on the safe side. Wondering what scale do you all use to weigh…
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Did I have a right to have goods returned to seller etc, etc.
Hi. I bought some goods from a retailer on Ebay, that I decided were not what I thought I was buying. So, before the goods got to me, I phoned up Yodel the carrier asking for the goods to be returned to sender. I have written confirmation from Yodel, that the goods were returned to seller, but that does not mean they…
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how do i report a item which is misleading and not even the same product
i come across these from time to time on ebay. Muppets listing products as something they are not. People taking a chance on what they had in loft or bought down the car boot. It concerns me, and ebay has no exact field for miss leading descriptions. I was looking for ssd 2gb or larger. I saw a dim ram module listed. Now…
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6% Additional fee
I have been trading on ebay for 20 years and now I am totally disgusted with their fees and policies My seller performance has dropped and ebay are adding an additionla 6% fee on top of regular fees They add this 6% fee on every sale I make not just the sales that have had an issue with My question is: Is it legal?
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Hacked and now EBay want to charge me £5097
On the 12th February I was hacked and 495 cars were listed on my page.I informed EBay right away as I was getting loads of questions about these cars.The person I spoke to said they would deal with it,but nothing happen.I spent all day answering questions and deleting the listing,I’m 81 and retired so was able to do…
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Parcels being returned by German Customs 'Deficient CN22'
Is anybody else having problems posting parcels to Germany. Almost every parcel I have sent is returned with a sticker saying 'missing or deficient CN22', sometimes even stuck over the fully completed CN22! I have tried putting as much information as I can but it doesn't seem to make any difference. Looking online there…
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Posting Kinder Surprise Eggs to the US (Toys only)
Hi, so I was given some items to put on ebay for a friend, one such was a lot of kinder eggs toys - not the chocolate, just the toys in their plastic containers. I'd read somewhere a long time ago when searching for prohibited items I seemed to recall reading an article about Kinder Eggs and the fact they were prohibited…
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eBay item sold, buyer change of mind
I'm a private seller. I sold an item, the buyer paid, so I immediately purchased a postage label DPD via ebay. My buyer then changed his mind, wants to cancel and get refunded. I haven't posted yet, but paid for the label. My buyer hasn't opened a cancellation or a return request. How can I refund my timewaster buyer…
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eBay offer -valuable item- buyer using freight forwarding address
I have a valuable item listed on eBay - unusual for me. I've had a reasonable offer made by a buyer in China but the shipping address looks to be a UK freight forwarding service. I would be sending via RM special delivery. Any pitfalls I should be aware of if I accept the offer? It will likely sell overseas in any case
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New eBay Anomalies
Anyone else noticing a few strange things happening on ebay ?? I was watching an item, seller having over 1500 items listed, but today when I checked their other items, there was a total of 0, then a few hours later there is 18 which is now up to 35 at this moment in time. On checking another sellers listing to see their…
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Ebay click and collect issue
Hi, I'm wondering if anyone can help. I sold an item and it must be a click and collect. The address is a shop. I bought a royal mail label via ebay. The address looked incomplete so I cancelled the label. Concerned it wouldn't get there. Address didn't come up on royal mail post code checker. I realise now maybe click and…
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Can't see 'sold' on other sellers listings (to research prices)
Hi. It used to be possible to click the 'x (number) sold' on any seller selling multiples on their ebay listings (shops for instance). It looks like this is no longer working (tried on the 3 main web browsers on deskptop and laptop). Is this a new daft eBay introduction? I ask since I used to use it to get a general idea…
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Should I say something to the seller about an item in a dirty condition but working?
I bought a second hand karcher pressure washer from gum tree. Very nice seller, good communication, it’s what I wanted but it was not in a clean condition. I just do not understand why would people put away pressure washer without wiping it, got dirt all over. He was kind enough to drop 1 hr drive from where I live but his…
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VAT charged on eBay purchase from Germany
Is it usual to see a listing with a price, under which is written + 20% VAT will apply? The items are mainly music and opera DVDs and Blu Rays and are located in Germany.
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Tax/vat on international ebay sales
I normally use the ebay gsp program but I have sold an item to a buyer in a country that's not covered by the gsp. According to the "buyer paid" item email I had the buyer has been charged tax/vat on the sale by ebay. As I am sending the item via royal mail how do I add this information onto the customs form? Otherwise,…
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How to mention QR code for collection on an eBay listing
I am about to list a high-value item on ebay with collection only. In the past you could specify cash only, then everything was hunky-dory, but now this isn't possible. I know there is a QR code which the buyer receives, which the seller can scan or a 6-digit code, which can simply be typed in on the app, but what is the…
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Can't contact customer services
I can't sign into my account because my mobile number that's used for 2-factor authentication has changed. According to the Ebay help pages, you need to call customer services to change your mobile number but, when I try doing this, I just get a recorded message directing me to the help pages on their website follow by the…
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Unable to raise claim for defective item?
I purchased an item a few weeks and the estimated delivery time was 3-4 days. The item never turned up after 10 days so I contacted the seller who informed me to wait a few days longer which I did, still nothing delivered. I requested a refund from Ebay a few days later the item eventually arrived so Ebay dropped my claim…
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2 Purchases of mattresses from eBay I was supposed to collect but didn't
Hi OK, last June - the 17th and 18th, while I was having a manic depressive (Bipolar) manic episode I purchased 2 mattresses from 2 different vendors on eBay. They were both paid for - one was for £200, - from a private vendor, and the other for £225 -from a business. They were both "eBay Secure Collection In Person". Due…
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Buying a pressure washer
Am interested in a pressure washer on eBay but seller said it has not been used for over 3 yrs and cannot test whether it is still working as he has no outdoor tap or garden, Shall I walk away just in case it does work and I will be out of pocket? Thanks
