Ebay say I disputed a charge?

Chloe_G

I just got an email from Ebay saying my payments are on hold because I disputed a charge??  I sold a very small item last week.  They paid me to my bank account.  I purchased packlink postage and posted the item and it is showing as received.  It looks like the postage charge has been charged to my bank account and then the charge has been reversed.  
I don't understand why the charge has been reversed or how I fix it.  Can anyone help?  Thanks.

soolin

Firstly Did you have cleared funds in your bank for payment? If so start by phoning bank and ask why charge was disputed/returned .

Chloe_G

@soolin yes, I did, thanks. I will contact the bank.

km1500

I guess you learn something everyday! I didn't realise one could pay for something on eBay direct to a seller's bank account I thought it all had to go through the eBay managed payment system.

soolin

km1500 said:

I guess you learn something everyday! I didn't realise one could pay for something on eBay direct to a seller's bank account I thought it all had to go through the eBay managed payment system.

You can’t pay to a sellers bank account direct  it is all done through managed payments. It is possible as a buyer to pay via a debit or credit card but that still goes through managed payments , but that can be disputed as can any other payment. 

OP however  was paying for a label as a seller and the payment to eBay came via their bank (my label payments go via PayPal not the bank).