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New eBay Anomalies
Anyone else noticing a few strange things happening on ebay ?? I was watching an item, seller having over 1500 items listed, but today when I checked their other items, there was a total of 0, then a few hours later there is 18 which is now up to 35 at this moment in time. On checking another sellers listing to see their…
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Ebay click and collect issue
Hi, I'm wondering if anyone can help. I sold an item and it must be a click and collect. The address is a shop. I bought a royal mail label via ebay. The address looked incomplete so I cancelled the label. Concerned it wouldn't get there. Address didn't come up on royal mail post code checker. I realise now maybe click and…
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Can't see 'sold' on other sellers listings (to research prices)
Hi. It used to be possible to click the 'x (number) sold' on any seller selling multiples on their ebay listings (shops for instance). It looks like this is no longer working (tried on the 3 main web browsers on deskptop and laptop). Is this a new daft eBay introduction? I ask since I used to use it to get a general idea…
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Should I say something to the seller about an item in a dirty condition but working?
I bought a second hand karcher pressure washer from gum tree. Very nice seller, good communication, it’s what I wanted but it was not in a clean condition. I just do not understand why would people put away pressure washer without wiping it, got dirt all over. He was kind enough to drop 1 hr drive from where I live but his…
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Tax/vat on international ebay sales
I normally use the ebay gsp program but I have sold an item to a buyer in a country that's not covered by the gsp. According to the "buyer paid" item email I had the buyer has been charged tax/vat on the sale by ebay. As I am sending the item via royal mail how do I add this information onto the customs form? Otherwise,…
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How to mention QR code for collection on an eBay listing
I am about to list a high-value item on ebay with collection only. In the past you could specify cash only, then everything was hunky-dory, but now this isn't possible. I know there is a QR code which the buyer receives, which the seller can scan or a 6-digit code, which can simply be typed in on the app, but what is the…
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Can't contact customer services
I can't sign into my account because my mobile number that's used for 2-factor authentication has changed. According to the Ebay help pages, you need to call customer services to change your mobile number but, when I try doing this, I just get a recorded message directing me to the help pages on their website follow by the…
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Unable to raise claim for defective item?
I purchased an item a few weeks and the estimated delivery time was 3-4 days. The item never turned up after 10 days so I contacted the seller who informed me to wait a few days longer which I did, still nothing delivered. I requested a refund from Ebay a few days later the item eventually arrived so Ebay dropped my claim…
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2 Purchases of mattresses from eBay I was supposed to collect but didn't
Hi OK, last June - the 17th and 18th, while I was having a manic depressive (Bipolar) manic episode I purchased 2 mattresses from 2 different vendors on eBay. They were both paid for - one was for £200, - from a private vendor, and the other for £225 -from a business. They were both "eBay Secure Collection In Person". Due…
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Buying a pressure washer
Am interested in a pressure washer on eBay but seller said it has not been used for over 3 yrs and cannot test whether it is still working as he has no outdoor tap or garden, Shall I walk away just in case it does work and I will be out of pocket? Thanks
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new item smells of smoke
hi all, received a electronic item today but it absolutely reeks of stale smoke, the packaging was sealed but the box and actual item reeks of smoke, i messaged the seller and they admitted on ebay messages they also thought the box smelt but they do not smoke , but said no refunds as i opened it i presume as they have…
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UK address is Aramex Ltd, buyer is in Saudi Arabia
I listed a buy it now item for UK delivery only. It was bought within a few hours by a chap living in Saudi Arabia who gave the UK address for delivery as Aramex. He has bought other stuff in the UK with good feedback, but only small low value items. He paid £575 for a rare motorcycle part. Despite being an Ebay seller for…
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Ebay debt collection agency- please help
I've been a buyer and seller on ebay for 20 years (ebay support told me that!) I sold two items, a broken phone and an expensive coat. The phone didn't arrive, I have all the tracking that explains it was lost. Tried to get a refund, but packlink/myhermes keep passing the buck as to who needs to pay out (as if my parcel…
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Seller not responding to any queries
I am Interested in an item but the seller is not responding to any queries regarding item. He is also a newbie as he has zero feedback. Shall I walk away? The price seems to be too good to be true. Thanks
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Parcel2go - impossible to contact and speak to a human being?
So I have to send a parcel, I made the booking via parcel2go but have an issue that I need to speak to a real live human being about (as opposed to trawling through a list of existing possible replies). However: a) They don't seem to have a phone number b) There is a link to their 'live chat' yet I see no actual option to…
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Money Moral Dilemma: Is it OK to sell items from pound shops online for a profit?
This week's MoneySaver who wants advice asks... Over the last few months, I have made over £2,000 selling things online thanks to MSE's eBay & second-hand selling tips. One thing I've been doing is selling £1 items from discount stores for as much as £9.99. While this has made me a decent sum, I've received messages…
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eBay - Refund buyer, Item broken, Return not required - Will seller fees be refunded?
Just a quick Q i'm not sure about - basically sold an item that was broken on arrival, and no point in returning it. I'm happy to refund the buyer, but when he emailed me about the item he just said refund me; in order to get my fees back (I assume i will) he will have to start the official return an item process? The…
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Would these stamps be valid?
I've got some stamps securely glued onto their backing. There's plenty of tips for unsticking them, but I'm not sure if they will come off without ripping them. Is it valid to cut out the stamps with the backing on using scissors, and stick that onto an envelope with glue?
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Parcel to NZ stuck in Milton Keynes!
Royal Mail posted 28th Jan and now stuck in MK for 2 weeks! Any idea when it will go to NZ? I know there have been problems in the post but thought that when they started taking parcels again things would move a bit quicker than that.
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Evri forgetting lable sizes
Anybody else having problems with the evri website? I set my preferences to thermal soze lables but it changes back to 2-per-page A4 after a couple of days. Also, possibly related, the pop-up windows with packing tips etc keep appearing despite me clicking "don't show this again" every time?
