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Royal Mail 'cyber incident' hits overseas post
More at https://www.bbc.co.uk/news/business-64231473
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ebay return request?
I've had a purchase and payment a week ago. Now I got a return request from my buyer, claiming her child made the purchase in error.Please advise.
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Post Office and Tracked 48
Can I take a tracked 48 small parcel I booked online to the local Post Office? I know that previously you had to take it to the RM Sorting Office or have it collected . Has it changed?
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What is your Best Price? Question
Hi folks, As per the title of the thread, really. This refers to BIN listings. In the past I've sent across a reasonable answer back, eg. if my item is £25 I will say, I'll deal for £20. expecting some kind of counter in the £14-18 region. invariably they have come back with something a long way apart, expecting way more…
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Options for posting goods (3kg) to Germany?
Can anyone recommend a service for posting goods, around 3kg, to Germany, please?
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Item not received - how does a claim work?
I posted an ebay item via Yodel purchased through packlink. Buyer has just put in an item not received claim saying that they have contacted Yodel and item was sent to wrong delivery office and has now been lost. I will contact Yodel in the morning and see what's happened and if lost I'm wondering how a claim is paid when…
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Advice on dealing with eBay buyer from 16 months ago
I occasionally sell a few things on eBay, mainly items which I’ve acquired at some point but never actually used. I’m a private seller i.e. I don’t have a shop on eBay, I’m not buying things to sell etc. A purchaser bought an item over 16 months ago and I’ve received a message (which was fairly aggressive and accusing me…
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Navigating the New Sellers Dashboard
OK... I pressed something. And now my Ebay selling page is all completely different. First impression was it all looked nice and dandy but now as I use it I can't seem to find basic stuff that I had before and still have on the app. Probably just need to get used to it. Is it just me or does the listings view no longer…
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Post Office/Royal Mail problem?
Earlier this week, I was puzzled to receive a card asking for £2.50 to have something re-delivered "as the sender has underpaid the postage." I almost ignored it as I couldn't think of anything I'd ordered that would cost that much to post. But it could have been for one of the DDs so I coughed up & it was duly delivered…
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Merged: Non-barcoded stamps: incorrect information at PO
This discussion has been merged.
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Ebay click and collect addresses and Evri
I ordered an item a few days ago where the seller stated it would be sent with Royal Mail. I decided a click and collect option would be more convenient, but the seller then sent the item with Evri. I looked at the tracking today and it has been marked as "return to sender". Does anyone know if this is a result of click…
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Gumtree Paypal Buyer Scam
I just want to give a heads up for a potential scammer, whose name appears in Gmail as Mullen William and who comes with these two emails: mullenwillamjohn1969@outlook.com and muwilly1969@gmail.com When I was searching for his email online, I couldn't find any association with scam, but later as he emailed me back - it was…
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Best Picture Size and Ratio for eBay
Is there an optimum picture size for eBay I just photograph my items with my phone, using the ebay app, after initially using a template on the PC for the wording. A friend is just starting out with eBay and asked me about pixel sizes etc .. What !!! I know there are image ratios, 16:9 4:3 and 1:1 ..but which is best for…
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New glitch - orders not showing
I appear to have a glitch on one of my private accounts, although strangely it doesn't affect my business or other private account- (I hope) I had a sale on Tuesday quite late so couldn't send it yesterday as I was out so it is wrapped and ready to go this morning. I also accepted an offer yesterday which was paid straight…
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Item sold over 1 year ago - warranty claim
Item (external SSD Drive) sold via eBay in October 2021. Item no longer available on eBay but I would estimate sale value of £160 or so…. I am a private seller. Buyer emails me via eBay today stating item has developed a fault. He has been on to the manufacturer who will replace the item upon receipt of original purchase…
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eBay: I sold brand new item, buyer says it is stained
Hi all, I've bought and sold a few things on eBay over the years, this is the first time I've had a problem. I sold an item as brand new without tags, with photos on the listing showing it is clearly in excellent condition and unused. I posted it last week, the buyer has now been in touch saying that there is a stain that…
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InPost Item Delivered but Item not Received
Hey all! I ordered an item off eBay a couple of days ago and yesterday at 7:40 PM I got a notification saying item has been delivered. I was not home at this time and as soon as I reached home I looked around the house and there was no parcel anywhere. I do not think it has been left outside and then got nicked because it…
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Returning package to France
I bought some joint pain tablets to try. They were sent from France, a bit expensive but a 90 day money back guarantee if they did not help. However the instructions on how to take them -twice a day with a full glass of water and a full meal - were totally unrealistic for my wife and I never opened them. I asked about the…
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Online Royal mail Postage .. where to drop off the parcel ?
I know the eBay postage rate for a Royal Mail small parcel, is about 50p cheaper than buying at the post office, but up until now I've never bothered with it .. after all the buyer is paying for this, not me. However, today I have just sold an item with free postage, something I don't normally (the free post option) so it…
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Marketplace
On 08th February, I sold an item on market place for £5. Buyer asked me to post. I agreed for additional £3 p+p. He transferred £8 to my account. He had misread the advert and I refunded his £8. I have confirmation of payments in and out of my account. Which I sent to him. He then claimed he did not receive refund and sent…
