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Item returned .. incomplete address
I posted off an item last week to a buyer. The order has the address as ... Buyer's Name House number and street name Glasgow Post code I wrote this exactly the same on my address label, but the parcel has been returned to me today, with a Royakl mail sticker saying .. address incomplete I tried to contact ebay, but it…
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Diversity Built Britain 50p
I am confused and I wonder if any one can explain. On eBay at the moment there are Diversity Built Britain 50p coins on sale from anything from £1.45 up to £20,000..... . I understand that some people will just try it on. But if you look at the Sold items there are also listings which seem to have sold for anything from…
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Beware of the full cost when using parcel compare
I used parcel compare when sending a gift to a friend. The cost for an EVRI delivery was substantially lower than royal Mail. However, when paying for the delivery I was asked whether I wanted insurance for damage or loss. The total cost with the insurance was higher than other companies so I declined. Although, there was…
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How long to wait for a RM Returned to Sender parcel
A buyer messaged me three days after purchase saying they didn't want the item they'd bought, and by that time it had long been posted. I didn't have time to reply straight away before they messaged again an hour or so later to say they refused the parcel (same day they messaged). I can see on RM tracking it's been refused…
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Descriptions missing on ebay
Just browsing eBay again and noticed all the descriptions are missing. Looked at my own listings and nothing there either. just what sellers need at the beginning of the month , buyers buying things without being able to read any faults or issues in the description.
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Is this a potential Facebook scam and if so how would it work?
Hi all Sorry for another one of these threads! I'm usually pretty good at sniffing out scams. This latest situation doesn't smell quite right, but on the other hand I can't see how it would work as a scam... I have an item of furniture for sale and was contacted by someone who is very keen to buy it and in the opening…
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Changing Bank Account without "Trustly"
Still can't find a way to change Bank Account on MP without agreeing to "Trustly" t&c. Can anyone help? My original account went through without involving Trustly but I accidently put in the wrong account (being my main one which I don't want to use) I have just had another go, putting in details differently but in the…
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EBay Customer service roundabout and unable to pay sellers fees - account suspended
Good afternoon I sold a car via eBay back in April. The payer paid cash as is common for that type of sale. I owe eBay £39.99 but I don’t have any balance on my account. Due to eBay changing their payment system, I was unable to change my payment method as they instructed me to. I have done online chat, phone calls and…
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Percentage fee
What is the percentage that ebay takes from the total amount these days? It feels like eBay keeps taking more and more each year! I'm sure it was 10% once
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Return query
Hi, Just looking for some advice on this. Purchased a bag from an eBay seller, when it arrived it was the wrong bag, same brand and collection, but different style and colour, and much cheaper in price. Opened a case, seller apologised and said they had sent return label, I couldn’t find the label, so rang eBay, who said…
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EBAY sale to a Keystore. Is this safe or is it a scam.
HelloI have just sold a phone on Ebay and the buyer's address is to a Keystore. Is it safe for me to post the phone or is it a scam as the buyer has not provided a home address?Thanks in advance
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How to Get to the Orginal Post from Marketplace Messages
Can anyone help please as this is the second time I have had this issue. When you message someone re an item they have for sale on Marketplace, how do you get back to the original post of the sale. I purchased something last week which has been delivered and I want to go back to check the original post just to double check…
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Ebay - Profit help
Hi I used Ebay years ago and always found after postage that my profit margin would be very low or even negative. Is there a way of working out fees etc to see what the min selling price on an item should be to make the desired amount of profit after postage and fees? I now use Vinted a lot for smaller cheaper items but…
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EBay Seller - Problem
I find EBay sellers with a collection address that just has a name but no number, a BIG problem. They often don't volunteer additional information to help the buyer find them and provide it, only when asked. Sometimes the additional information doesn't always help and I have to make a decision as to how much effort I am…
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So many scam cars on Marketplace!
DD needed a cheap car so I have been looking on various sites. I have contacted over 10 sellers on FB marketplace and 9 of them simply told me to contact a Gmail account. I did this a few of times and each time the car is now in Glasgow and they will deliver it when I pay. There is no chance of seeing the car before buying…
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Pay Pal Dispute
Hi I bought a caravan awning from ebay £575. Didnt unpack it until we went away as its large so didnt see it had a broken zip until after the 30 day ebay limit. I paid via paypal. They said it was correct as zip and other faults and bits missing and that I had to return the awning to Ebay. They gave me the address for Ebay…
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INR Case opened 3 days after posting - Estimated Delivery Date 26/27th May
Can buyers now open a case before the estimated delivery date ?? I have just had a case opened against me for INR. In this case item bought on 18th May with my 2 day dispatch (actually posted next day on the 19th May) with estimated date of delivery as between the 26th May and 27th May. Have provided the tracking number.…
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Tracking query
I purchase royal mail postage labels for parcels via the ebay orders page. A buyer has contacted me to say their order hasn't arrived but tracking says it was delivered yesterday. It was sent normal second class post. If the item doesn't turn up in order to make a claim with royal mail do you need an actual proof of…
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ROYAL MAIL SPECIAL DELIVERY COMPENSATION
I sent an item sold on eBay that was sent via Special Delivery. It was sent in 2 special delivery envelopes, and bubble wrapped. The packet was ripped opened and the contents removed, just leaving the bubble wrap and outer bag. Clearly theft by a Royal Mail employee. Royal Mail will not pay compensation, despite me sending…
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update to ebay name for direct debits
I'm sure we will get people asking why the name in the bank acocunts for payments to ebay has changed, so here is the announcement: Dear xxx We're writing to let you know that beginning 1 June 2023, eBay Commerce UK Ltd. will replace eBay S.à r.l. as our contracting entity for Direct Debit. Please be assured this change…
