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How on earth do you contact Ebay customer service/ fraud team?

ferry
Posts: 2,012 Forumite


Hi all
Sorry, posted in the wrong section originally
Looks like my Ebay account has been hacked and I need contact Ebay to discuss this.
I cant even sign in to look at my account as my password had been changed so I cannot report this through my account.
I cannot seem to find any particular number to call for help and the one number I could find 0345 3553229 just rings off
Luckily does not look like any money has disappeared from my bank or PayPal
Going around in circles here...can anyone please help!
Thank you
Sorry, posted in the wrong section originally
Looks like my Ebay account has been hacked and I need contact Ebay to discuss this.
I cant even sign in to look at my account as my password had been changed so I cannot report this through my account.
I cannot seem to find any particular number to call for help and the one number I could find 0345 3553229 just rings off
Luckily does not look like any money has disappeared from my bank or PayPal
Going around in circles here...can anyone please help!
Thank you
:j
0
Comments
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try to call this number 0800 358 65522
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Perfect , thank you:j0
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brend10 said:try to call this number 0800 358 6552
I just get an automated response telling me they are closed, and to call back during "Business Hours" - but it doesn't tell me what their business hours / days are.
Thanks0 -
The_Old_Bag said:brend10 said:try to call this number 0800 358 6552
I just get an automated response telling me they are closed, and to call back during "Business Hours" - but it doesn't tell me what their business hours / days are.
Thanks
https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196&st=7
https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196&st=7#contactWay
there is never a need to have access to your account to use the help pages to get contact details
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I also had problems lengthy delay in receiving security code as did eleven others today who complained. 0800 358 6552 eventualy reached Ebay ...I hope it was them!
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