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How on earth do you contact Ebay customer service/ fraud team?
                
                    ferry                
                
                    Posts: 2,016 Forumite
         
            
         
         
            
         
         
            
                         
            
                        
            
         
         
            
         
         
            
                    Hi all 
Sorry, posted in the wrong section originally
Looks like my Ebay account has been hacked and I need contact Ebay to discuss this.
I cant even sign in to look at my account as my password had been changed so I cannot report this through my account.
I cannot seem to find any particular number to call for help and the one number I could find 0345 3553229 just rings off
Luckily does not look like any money has disappeared from my bank or PayPal
Going around in circles here...can anyone please help!
Thank you
                
                Sorry, posted in the wrong section originally
Looks like my Ebay account has been hacked and I need contact Ebay to discuss this.
I cant even sign in to look at my account as my password had been changed so I cannot report this through my account.
I cannot seem to find any particular number to call for help and the one number I could find 0345 3553229 just rings off
Luckily does not look like any money has disappeared from my bank or PayPal
Going around in circles here...can anyone please help!
Thank you
:j
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            Comments
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            try to call this number 0800 358 65522
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            Perfect , thank you:j0
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Has anyone got a number for eBay which is open on Sundays and Mondays?brend10 said:try to call this number 0800 358 6552
I just get an automated response telling me they are closed, and to call back during "Business Hours" - but it doesn't tell me what their business hours / days are.
Thanks0 - 
            
Just go through the help and contact system, you don’t need to be logged in.The_Old_Bag said:
Has anyone got a number for eBay which is open on Sundays and Mondays?brend10 said:try to call this number 0800 358 6552
I just get an automated response telling me they are closed, and to call back during "Business Hours" - but it doesn't tell me what their business hours / days are.
Thanks
https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196&st=7
https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196&st=7#contactWay
there is never a need to have access to your account to use the help pages to get contact details
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.1 - 
            I also had problems lengthy delay in receiving security code as did eleven others today who complained. 0800 358 6552 eventualy reached Ebay ...I hope it was them!
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