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EBay electrical purchase faulty after 3 months
Hello, i bought a piece of electrical equipment from a business seller on eBay at the end of October as a present for Christmas, and it has stopped working this week. I have contacted the seller but they have ignored my message. The item was listed as opened, never used, excellent condition and working order. Am I entitled…
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Paypal issues
Please someone help paypal have wrongly refunded two orders- total is close to £400 both orders have been delivered and received, PayPal have confirmed this I have been met with various excuses as to why they can’t reverse the refunds- I need to pay the balance first, then a supervisor told me 2 weeks ago he would reverse…
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Is it safe to post items to a courier in this country for an overseas buyer?
I have just sold two items to a buyer who I see lives abroad. However he has paid and given the postal address as Brother Parcel Post in Maidstone, Kent, with a reference number. After googling it appears this is a courier who can also forward parcels to people abroad. As ebay have given this UK address I presume it will…
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eBay item arrived to buyer damaged in post - refund immediately?
Hi, Recently sold a vintage dinner set on eBay, which has been damaged in the post. The buyer has been great in sending through photos, with the apology letter from the courier. I've never had an item be damaged in the post before, so not entirely sure of the process. I have raised a claim with the courier. Should I be…
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Royal Mail failing to collect item
I have never used Royal Mails collection service before so decided to give it a go. Paid for a parcel and it was due to be collected today between 10:00 and 13:00 and no one turned up. There does not appear to be a way for me to contact them about the failed collection. Do I just request a full refund for the parcel and…
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Vinted removed money from my balance after making unfair decisions
I have been selling on Vinted for about six months without
any issues whatsoever. All of a sudden, in the past week, I have had two
separate issue with terrible buyers – both of which Vinted has ruled in their
favour. The first was an item which the seller claimed was significantly
not as described. Their complaint was…
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eBay removing collect in person.
As per the title. Is there a way to remove the collect in person option from an eBay listing and if so how do you do it? Thanks.
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Royal Mail 'cyber incident' hits overseas post
More at https://www.bbc.co.uk/news/business-64231473
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ebay return request?
I've had a purchase and payment a week ago. Now I got a return request from my buyer, claiming her child made the purchase in error.Please advise.
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Post Office and Tracked 48
Can I take a tracked 48 small parcel I booked online to the local Post Office? I know that previously you had to take it to the RM Sorting Office or have it collected . Has it changed?
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What is your Best Price? Question
Hi folks, As per the title of the thread, really. This refers to BIN listings. In the past I've sent across a reasonable answer back, eg. if my item is £25 I will say, I'll deal for £20. expecting some kind of counter in the £14-18 region. invariably they have come back with something a long way apart, expecting way more…
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Options for posting goods (3kg) to Germany?
Can anyone recommend a service for posting goods, around 3kg, to Germany, please?
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Item not received - how does a claim work?
I posted an ebay item via Yodel purchased through packlink. Buyer has just put in an item not received claim saying that they have contacted Yodel and item was sent to wrong delivery office and has now been lost. I will contact Yodel in the morning and see what's happened and if lost I'm wondering how a claim is paid when…
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Advice on dealing with eBay buyer from 16 months ago
I occasionally sell a few things on eBay, mainly items which I’ve acquired at some point but never actually used. I’m a private seller i.e. I don’t have a shop on eBay, I’m not buying things to sell etc. A purchaser bought an item over 16 months ago and I’ve received a message (which was fairly aggressive and accusing me…
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Navigating the New Sellers Dashboard
OK... I pressed something. And now my Ebay selling page is all completely different. First impression was it all looked nice and dandy but now as I use it I can't seem to find basic stuff that I had before and still have on the app. Probably just need to get used to it. Is it just me or does the listings view no longer…
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Post Office/Royal Mail problem?
Earlier this week, I was puzzled to receive a card asking for £2.50 to have something re-delivered "as the sender has underpaid the postage." I almost ignored it as I couldn't think of anything I'd ordered that would cost that much to post. But it could have been for one of the DDs so I coughed up & it was duly delivered…
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Merged: Non-barcoded stamps: incorrect information at PO
This discussion has been merged.
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Ebay click and collect addresses and Evri
I ordered an item a few days ago where the seller stated it would be sent with Royal Mail. I decided a click and collect option would be more convenient, but the seller then sent the item with Evri. I looked at the tracking today and it has been marked as "return to sender". Does anyone know if this is a result of click…
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Gumtree Paypal Buyer Scam
I just want to give a heads up for a potential scammer, whose name appears in Gmail as Mullen William and who comes with these two emails: mullenwillamjohn1969@outlook.com and muwilly1969@gmail.com When I was searching for his email online, I couldn't find any association with scam, but later as he emailed me back - it was…
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Best Picture Size and Ratio for eBay
Is there an optimum picture size for eBay I just photograph my items with my phone, using the ebay app, after initially using a template on the PC for the wording. A friend is just starting out with eBay and asked me about pixel sizes etc .. What !!! I know there are image ratios, 16:9 4:3 and 1:1 ..but which is best for…
