Buyer can't bid

RedImp_2

I got a message this morning from an Ebay member saying they'd love to buy one of my items, but they're not allowed to bid.

Now I did assume this wasn't their partner holding the purse strings but probably because they have unpaid item strikes?  Any other reason they would be blocked (I do have China as a blocked destination as well)? I notice their feedback is good, but I guess you can't see unpaid strikes anywhere?

Spelunthus

Block them and move on. Any attempt to bypass the standard eBay processes is likely to be a scam. Certainly, more work for you, ...And possibly grief later.

jlfrs01

Spelunthus is right but besides, I hold no store on feedback ratings unless there is a lot of it as anybody can create feedback scores and it is not easy to give negative feedback anyway. If you do attempt to bypass normal eBay selling and communication rules, you will find it virtually impossible to pass each other details about email addresses, telephone numbers and so on. eBay uses detection software to sniff these out and attempting to flout the rules can not only involve you being banned but also ebay taking a fee for whatever you sell off their platform. 

soolin

Somewhere, and since they changed the eBay view again I don’t know where to look, you can check your logs to see users who have prevented from bidding on your items . It used to just show very basic details but showed x amount of buyers blocked due to country and x amount blocked due to you as the seller having blocked those with 2 or more strikes. 

If I can find a route to that I’ll post it here. 

soolin

From your seller hub - seller preferences - your buyers - buyer management - manage buyer requirements activity log 

looking at mine it doesn’t show the user name but it does show their feedback score which is how you can tell if it applies to the person contacting you. It shows when they tried to bid , on what item and the reason, and all mine state ‘ Too many unpaid item strikes’. My last 2 automatically blocked bidders have 1820 and 1104 feedback respectively. 

From that log you can also tick a box to exclude selected buyers from your automatic rules which would allow them to bid. However as above, I’d probably not bother as if they make a habit of not paying then I’m not interested in selling to them.