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E Bay refund

270441
270441 Posts: 12 Forumite
10 Posts Second Anniversary Photogenic
I received a refund from E Bay for an item that did not turn up and the seller was no longer registered with them.  I  can only assume the refund was made by E Bay and not the seller. The item has now arrived from a seller I do not recognise. How do I let E Bay know that I now have the item  At least I think I do as I reordered the same item with another supplier and thought this was the one I received.  However  I received notification from the new supplier that my item has  only now been dispatched. Iy

Comments

  • Lorian
    Lorian Posts: 6,297 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 30 November 2023 at 8:53PM
    I wouldn't rely on the despatch notification. As a seller it's quite possible for something to be sent and delivered before they mark it dispatched if they don't use eBay postage services.
  • GrubbyGirl_2
    GrubbyGirl_2 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 1 December 2023 at 4:05PM
    Don't do anything.  I have often received items and left feedback before they are even marked as dispatched and sometimes they are never marked as dispatched.  What you have received is probably the second one you ordered rather than the first one you ordered
  • pinkshoes
    pinkshoes Posts: 20,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've often got a dispatch notification after an item has arrived. Probably just the seller realising they hadn't marked it as dispatched.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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