Using Royalmail for Parcel?

Spender£

How do I print my own label with Royalmail. When I tried this I was expecting the label with the recipients address on it the label however I received a printable label with just a QR code and no address.
Am I missing something because I have not used this service for a while but in the the past the address I was sending to appeared on the printable label.
I have changed my order to allowing RM to bring my label instead for now.

steviebabes

The bring my label option is set as the default so you don't get the option to print your own label just the QR code. You need to untick bring a label for your next purchase then you will get the standard address label. There is still a way of printing your own label if you miss the tick box but I'm not sure how I did it when I forgot once.

soolin

steviebabes said:

The bring my label option is set as the default so you don't get the option to print your own label just the QR code. You need to untick bring a label for your next purchase then you will get the standard address label. There is still a way of printing your own label if you miss the tick box but I'm not sure how I did it when I forgot once.

As per this response there are a lot of defaults set on the RM site and you need to read each category before you move through to the next. Once you've done it a couple of times you whizz through them, ticking here, removing that - It can take less than a minute to do labels and print them once you get used to it. 

The one that catches a lot of people out is the default to 'collection' rather than drop off. That isn't removed until the final screen. 

olgadapolga

I've just checked an order I put through yesterday. It seems that if you click on the link in the confirmation email that says "payment confirmation page" it takes you to the page whereby you can view the (documents) label. Click on that and you can choose what you want, the parcel label or the proof of posting.