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Vinted
I sold an item on Vinted but my parcel was damaged by the courier Yodel before it even got to the purchaser. Yodel said, I have to claim via Vinted as my contract is with them. I sent Vinted pictures of the box before it was posted and, after when the buyer returned it to me. They showed the broken items and all the bubble…
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Wrong Goods Sent From Auction
I brought some goods from an auction house through I-Bidder. It was the second time I had used them and the first there was no problem. Both times I arranged a courier to collect them and they packed them. The second time I found it was completely the wrong goods. It was quite obviously either the wrong box or they had…
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Royal Mail Complexities and in plain sight hidden price hikes.
I don’t understand how the Royal Mail justify: I sent a small parcel via their tracked 48 (when it should be tracked 48/96 as it never seems to get there in 48hrs) but i digress. 1: So online purchase price options are many, Parcel Collect where I can arrange a time slot for them to call and pick up my parcel and for them…
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VINTED NON EXISTENT CUSTOMER SERVICE
I cant believe my listing got took down for violating policies - they were my photos and taken on my phone and 100% genuine - just read the terms and conditions stock copy and paste replies and no explanation given- shocking I wont use them again.
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Tracked 48 - All parcels i have posted with this service have been late or LOST
I have started (been forced) to use the Tracked 48 with a QR code printed at the PO. So far, of all the parcels I have sent (6 to date), all have been considerably late (i.e. taking at least 5-6 days) , and TWO have gone missing. The two that are currently missing seem to have arrived at the MC (according to the tracker),…
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Changes to compensation limited on RM signed for
Royal Mail Signed For 1st Class and Royal Mail Signed For 2nd Class change to compensation. From 2 April 2024, Royal Mail is changing the level of compensation available on Royal Mail Signed For 1st Class and Royal Mail Signed For 2nd Class. The maximum compensation available on these services will now be £20.…
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ebay item "delivery late"
This is my third issue with this in 2 weeks! Buyer purchased item at 7.45pm last Friday, Listing had a dispatch time of 2-3 working days. Buyer choose 'other carrier 3-5 day' (my default free-post option. Buyer is an IV30 postcode which most carriers class as a remote part of scotland Booked collection Friday night and it…
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Change of address
Hi all. I’ve sold an item for £20 on eBay and the buyer messaged me shortly after saying they’ve moved house so the eBay address is wrong and have given me a new address. They’ve been an eBay member since 2008 but no feedback in the last 12 months. Normally I’d cancel the order and relist and ask them to update their…
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Return refused
Hi I purchased quite an expensive item which was defective, I requested a return which was returned on Friday. The seller has messaged to say ebay had used her old address, when I checked the tracking it was down as refused and has arrived back to me today. Ebays systems say today is the last day for seller to refund. She…
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Miss-delivered ebay item
Hi folks, I bought a phone accessory on ebay, I haven't received the item though ebay has said item is delivered, tracking number provided. I rang the post office customer service, they have stated that the item has been delivered to the wrong address and the local sorting office has three days to investigate, customer…
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EBay - Offer
Buyer asked for lowest price,so I sent an offer to the buyer, buyer then sent a message saying that she had to pay full price, and not the offer price. How did this happen? should buyer not be charged the offer price? I will of course refund the difference.
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The Gathering cards, Shall I research or am I wasting a lot of time?
Just wondering if anyone knows anything about these cards and can tell me what I should be looking for before I waste whatever life I have left on Ebay and google. My sister and her family have moved house and she has passed on a lot of stuff to my grandson that her son left in his room when he left home some years ago.…
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Posting fishing rod that is 165cm long
Hi. I need to post a fishing rod that is 165cm long but it less than 1kg in weight. I’ve packed it and the width is less than 16cm both ways. Looking online I’m getting quotes of £35 plus to post. Does anyone know a much cheaper service please? Value is around £45. Thanks.
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Etsy parcel missing
So I got an item from Etsy. The parcel was delivered to wrong address so I asked for a refund and for seller to claim via Royal Mail. That said Royal Mail will collect item from wrong address never heard of that. My wife told them we are away on holiday but they have to the 18th to collect parcels so wait longer. Royal…
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Trouble with Vinted
I sold a few clothes on Vinted and I tried to withdraw the money from my Vinted balance to my bank account. My bank didn’t accept the money as they don’t allow transfers in from international banks, which Vinteds payment method came from. My bank issued me with the reference ID for the funds to prove to Vinted that it was…
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eBay items missing
I saw an ad on eBay, from an international companies' official eBay shop, with a very good buy it now price for security camera with homehub as stated in the heading. Before purchase I sent message through eBay to confirm the sale did include both the items (as combined, they were cheaper than individual elsewhere) , the…
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eBay GSP - Combining listings
Hope some can advise please... I have 4 separate listings A,B,C and D. An overseas Buyer wants to purchase them, but you can't combine postage for GSP, and they'd have to be paid for and dispatched individually re Customs checks. Obviously, this increases the postage cost significantly for the Buyer. I can wait to relist…
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Money on hold
I just sold a few odd things and couldn’t get to grips with the eBay postage, so I just marked one as dispatched, and paid for postage. The money is on hold until they confirm delivery. The buyer has confirmed he received it, I asked him to note it as received, but I’m not sure where it shows, and my money is still on…
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Ebay postage charges
When listing an item, how do you know how much postage is going to cost you? I thought there used to be a facility where you typed in size and weight and a list of couriers would come up with the price each would charge.I can't find that anymore. The Packlink site gives details of Evri, UPS and DPD charges, but not Royal…
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A reconditioned car part off ebay has led to a hefty repair bill. Where do I stand?
I suspect I know the answer to this, but I needed to replace a high pressure fuel pump on my van and was told by my garage that if I were to supply the part, they would fit it. The part through them was going to cost quite a bit. I bought a reconditioned high pressure fuel pump from an Ebay seller, who supposedly…
