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Many thanks for getting this far and reading my concern 😕
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Posting to a postal locker/store collection
I’ve some friends who are touring UK in a campervan for a celebration. They’ve given me their route/schedule and I want to send some surprises to them that they can collect along the way. Initial suggestion was that I could post to an InPost locker and send them the code but the InPost app suggests that’s not currently an…
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Best option for return and refund of £1,000 Hifi?
As title, I buyer I don't entirely trust has kicked off and messaged me a £1,000 Hifi "smells of burning". There is a possibility it was damaged in transit by Parcelforce - sent insured up to £1,500, and it's not just buyer's remorse. What's the best option of organising a return and refund once the item has been checked?…
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End of Nectar points spending on eBay?
This looks like it means the end of converting Nectar points to eBay vouchers from 1 Sept 2024. Am I right?
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Vinted postage option glitch
I’m not sure how many Vinted users there are on here but posting in case it gets picked up by Google. The various groups and Vinted chat groups are full of people complaining that the postage options have glitched and sellers can no longer opt out of any of the options. Users are getting different responses from Vinted…
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No more cash on collection allowed from 1st October
On the latest update from ebay see here ebay reducing free listings for private sellers — MoneySavingExpert Forum There's an additional bit which I suspect will be overlooked. Scroll down past the bit about listings and it mentions cash on collection. Removing cash on pickup for local listings Many sellers offer free…
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eBay return item - QR code?
I want to return an eBay item, but I don't have a printer to print the return label. There is an option to use a QR code to show at the Post Office so they'll print the label. Would the Post Office accept a photo of the QR code on my phone or is it necessary to download the Royal Mail app and create an account to scan the…
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ebay coupon £5 of £50 spend - does this include postage?
I have a coupon on my ebay account which states I can get £5 off if my purchase is £50 (or above) I'm looking at an item at £45 + £6 postage. Would this qualify for the discount as the total is above 50? Or would the item itself need to be £50?
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Selling a Car on Facebook
My brother is getting his car ready to sell on Facebook. As he will be asking approx £4000 what is the safest way of handling this? He was planning on asking for a Bank Transfer. Is this a safe method?
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lost item by royal mail, tracking shows pending, claimed from royal mail they have declined.
hi all, im after some advice, i sold a backpack on ebay, it was new in that it hasnt been used and had tags on it. after 7 days of posting it the buyer said he hadnt received it, i checked the tracking (sent royal mail 24hr tracked) and it was showing as ''running behind -This item was delivered to our Customer Service…
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Protecting yourself against scammers - on FB Marketplace & PayPal
I'm selling some items at the moment, not on eBay but on FB Marketplace. One particular item (digital camera) always keeps drawing the same sort of audience. I'm aware it's 2024 & we need to be careful what we say these days so as to not offend others so I'll let you fill in the blanks on that one. One person who's…
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FedEx invoice for Amazon purchase
Hi all, I ordered 2 items from Amazon.co.uk. The items came from France and were sold by a 3rd party seller through Amazon. I paid the balance and check out and received the items as I should. Today I have an invoice from fedex for a payment of £9.23 to be paid ??? This is the first time this has happened and I have…
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Vinted purchase disappeared
I bought two items of clothing this morning from a new (?) seller with no feedback. I've had the receipt via email but when I went to look at the items again it said ‘no content available’ and a search of the sellers ID said the same. any ideas?
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Customs Charge - Royal Mail
Hi all, I'm getting married in October and ordered a custom veil off Etsy. The seller is based in Poland (I'm in Scotland). Breakdown of cost for the veil is as follows:- Item total £60.61 Delivery total £8.78 Subtotal £69.39 Tax £13.88 Order total £83.27 I've had a grey card through the door from Royal Mail stating a…
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EBay searches
Has anyone else noticed quality of EBay searches gone downhill? I collect football programmes (no comments please) so every so often I have a session of searching for particular fixtures. This morning my searches seemed to be throwing up sll sorts of returns, one returned over 1000 matches, others bore very little…
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Reminder about Royal mail compensation limits
I'm on several selling groups for certain collectable items and there is still confusion about Royal Mail compensation limits. I switched to RM48 and RM24 for all my items where I needed cover in excess of £20 as there is compensation up to £150 . Royal Mail Tracked 48 │ Royal Mail Group Ltd However there are a…
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Amazon refusing refund
Any help of guidance would be very much appreciated I ordered an iPhone 15 recently from Amazon but what i received was very different. I called them to arrange refund, they arrange collection and all seemed fine. Now im chasing the refund they are denying all knowledge of the refund process or previous correspondence…
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Buyer told RM to deliver to local PO, will Ebay still accept proof of delivery?
As title, a buyer of a mobile phone sent Tracked 48 with Signature told RM to deliver to his local PO for collection. The RM tracking number shows it was signed for at HIGHROADWELL POST. If the buyer starts messing about, will Ebay accept this as proof of delivery?
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Ebay label printer with customs form.
Hi have had a look but not found an answer. I sell on ebay but only maybe one every few days or so, but many are abroad so need a customs form. At the moment I print on my normal printer and cut the labels and Sellotape them on to a normal size envelope but it's a bit of a faf so looking for a cheapish label printer but I…
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eBay Cancellations - now easier for buyers......
Just had an email from eBay. Basically it makes cancellations easier for buyers a they no longer need to send any message or justification etc. Just press a cancellation button. As a seller you will always have to agree - otherwise you are going to get a return and suffer postage later anyways. So much for entering into a…
