Incorrect return address issue

red_boots2

I have lived at three addresses the entire time I have been buying/selling on eBay.

Neither of my old addresses are on file with them anymore and a CSA confirmed they'd been removed and were not visible on my buyers or sellers page their end.

However every one in ten/twenty listings I make seems to default back to one of the old addresses.

Does anyone know if there is a quick fix to this glitch, as I often forget to check it when making a listing?

ButterCheese

Have you checked your paypal address book as well?  Have you contacted eBay to explain and asked them to remove your old addresses?  I'm not sure how it works now that eBay have taken over PayPal, but when I had sold things in the past, I sometimes got a slightly different address from the buyer depending on how I processed the postage.  I don't remember how, but sometimes the buyers address comes up in the eBay app when it tells you to post, and other times I must have clicked on another option and it seems to populate the details from their PayPal address

jeffuk

I have been having this problem for about 3 weeks, it keeps showing an address I haven't lived at for nearly 2 years. I checked My eBay > Addresses and all 5 sections are showing my new address that I changed when I moved.

red_boots2

ButterCheese said:

Have you checked your paypal address book as well?  Have you contacted eBay to explain and asked them to remove your old addresses?  I'm not sure how it works now that eBay have taken over PayPal, but when I had sold things in the past, I sometimes got a slightly different address from the buyer depending on how I processed the postage.  I don't remember how, but sometimes the buyers address comes up in the eBay app when it tells you to post, and other times I must have clicked on another option and it seems to populate the details from their PayPal address

Unfortunately I have tried all of the above

red_boots2

jeffuk said:

I have been having this problem for about 3 weeks, it keeps showing an address I haven't lived at for nearly 2 years. I checked My eBay > Addresses and all 5 sections are showing my new address that I changed when I moved.

Yup, same.