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How can I prove my parcel wasn’t delivered?
I ordered a plastic storage box online. A logistics company was delivering it (none of the usual ones) and they arrived as scheduled. The driver said he didn’t have our parcel as the only thing he had left on his truck was a parcel saying 2 of 2 and we were only getting 1 item. He said he had mis delivered at the previous…
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Ebay seller small claims court threat
So I’ve been having a issue with eBay, where I sold an item, posted it special delivery next day received all confirmation from Royal Mail and buyer opened a claim a few days later saying it wasn’t delivered to him. He claims, he spoke to Royal Mail who confirmed they delivered incorrectly and they told him to ask seller…
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Vinted postage options.
I'm hoping to start selling some clothes with Vinted. I have only just joined Vinted, and just trying to get to grips with all the guidelines. I can see that it is quite different to shpok etc. I've tried to read the info on the app, but please can I check a couple of things with people who sell on Vinted please. With…
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Amazon let down very important delivery and cost us loss money
Hi, At this second I am extremely furious with Amazon, I have been member and shop tons there for 5 years with great track record I believe, we shop everything there unless groceries, I have multiple occassions item is not delivered on time as they promised and I generally not bothered, but this one particular order I…
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Ebay no common sense
I've got a business on eBay selling sex toys needless to say a lot of buyers don't want t o give feedback so ebay has penalised me saying my feedback is low even though I have no negative or neutral feedbacks I decided to open my shop costing £90 for unlimited listing's I had 1000 listing's in there, they immediately…
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Ebay sold items
Now called Orders. Really, what's the point !
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eBay, how do I undo 'payment received'?
Hi, I accidentally clicked 'payment received' for an item I sold at the weekend to an overseas buyer, my fault for rushing. There used to be an option to undo payment received but I can't see it. Is there a way that I can mark it as still outstanding? TIA
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Ebay purchase history
Another new annoying feature, On my purchase history underneath each purchased item is now an advert/sponsored items listing for "Frequently Bought Together " Might not be so bad except the first item on the list of 3 is the item purchased above and the other two have no relevance to me whatsoever...
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DPD prohibited items scam
I recently sold a projector on eBay. I used DPD local door to door and paid for extra I surance and the package was over £200. The package turned up damaged (it looked as though it has been dropped from a height or kicked around the depot). I made a claim through DPD and this was declined because a projector is a…
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Item potentially delivered to wrong place
Just been contacted by a buyer who says they haven’t received an item. Was 2nd class small parcel Royal Mail. Tracking says is delivered, the RM app just shows a GPS location. The buyer seemed to think it might have been delivered to a neighbour. They are perfectly friendly at the moment, but is there anything I can do my…
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Vinted
Was talking to someone yesterday who sells on Vinted and likes using it. Ive always sold on Ebay but decided today to give Vinted a try. Opened and account, read all the info etc then proceeded to list a ladies top. All good, got the little 'Congratulations on your first listing, why not list another item' message. So I…
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Ebay - Global Shipping Programme - Item Damaged in Transit
Hello Im looking for some advice on the following. I am a private ebay seller in England. I sold an item (£255) through the Global shipping programme. The buyer has opened up a return request with the reason 'item is defective'. I have the following options available to me. 1. Accept the return 2. Give a full refund 3.…
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Buying RM postage online - Vinted
Hi there. I am a bit confused regarding sending an item I’ve sold on Vinted. I’ve got the link to go onto RM website to buy the postage - it has automatically come up as 2nd class standard, but I am going to up it to Special Delivery due to the nature of the item. Can I just go to post office & send the parcel as normal?…
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Royal Mail postage weight problem, under-weight limit item refused by Post Office
Hi, I am seeking opinion of others to establish if I'm wrong or not. I send a fair few letters by Royal Mail 2nd Class using labels generated from a sales platform. The letters are always within the standard letter size and weight limit of 100g. The sales platform auto-populates the letter weight. Today one of the labels…
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Unrealistic postage expectations
Is it me or are buyers becoming more and more unreasonable with delivery times? I sold an item Wednesday evening, I have dropped at the parcel shop this morning, but the buyer has already messaged asking me when he will receive it as it should have arrived today. ( I mainly use Yodel 2/3 Day) I've had this more regularly…
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Counterfeit items warning
I fell foul of EBay’s AI counterfeit item when selling a cosmetic type product that came out of a collection we bought that we wouldn’t use. Without much hope I pressed the appeal button, I assume that goes to a human as I have now been informed that my appeal was successful and my listing has been restored. Except it…
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Packlink UK Address
Hi, I was wondering if anyone had a UK address for Packlink that can be used for the purpose of the small claims court. I do know that Packlink are a Spanish company that operate through ebay in this country but surly I am not the only person that has had issues with them. This isn't the first issue I have had but its the…
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Another I didn’t mean to bid on your item thread
They seem to be out in force at the moment. I’m selling an item on ebay that received a bid a couple of days ago, and just got the my grandchildren bid on this when I was looking and I’m a pensioner and can’t afford this please can you cancel nonsense. I really want to send a sarcastic response about using passwords or not…
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Quick Question For Soolin
Soolin can you tell me if handbags come under the no charges for clothes? Thanks in advance.
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increased selling limit
On various forums there are always lots of threads about ebay selling limits and how to increase them. My current business account was opened in around 2000 and I've always had about a £1,000,000 monthly limit which I have of course never ever used. However I have always poodled along on my private accounts (dating from…
