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Selling a higher value item
I want to sell a pair of designer trainers I won as they are not a good fit. They retail at £475. 100% of the proceeds, after costs, will be going to a rewilding project and animal sanctuary run by another MSE member. What would be the best way to sell them? I am wary of scams because of the value and would welcome some…
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AliExpress Refund Nightmare
Ordered from AliExpress last month for the first time. Needed a new phone screen and it seemed the only place to get one. 10 days later the package turned up, and it was completely empty. Just cardboard, no screen. Immediately reported to AliExpress, their "Buyer Protection" blurb seems pretty robust. Anyway, refund…
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Deceitful buyer
Hi. I just want to run a selling scenario past people to get their thoughts. I was packing a few orders one evening when I had another sale and the buyer messaged saying they needed it quickly. I replied straight away saying I can send it first thing in the morning. In a rush to get it done I accidentally packed a similar…
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EBay Chargeback Unusual Situation - Not Sure How to Handle - Possible Scam
I am wondering if you folks could adviseI have been trading on eBay since the 1990’s - well over 10,000 feedbacks so you could say I am pretty seasoned in all the rules but I find myself in a situation I have not dealt with before I got my first chargeback - Here is the background I sold a 9ct gold cross and chain - 12.7…
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Multiple individual gsp purchases
I have an item on a multiple quantity listing. Discount of 15% for 2 or 25% for 3 etc. A buyer has purchased 3 items but has done so individually, completed checkout within 7 minutes from the first to the third. International buyer so they are going to the gsp center. 3 sales so I have 3 unique reference numbers. My…
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Parcel undelivered
Sent an item Saturday 22 June and still not showing as delivered. Checked ebay and RM site. RM second class small parcel sent from local PO (postage bought online) Parcel didn't go from PO untill the Monday! I put ref number of "cert of posting" into ebay when it was posted. I don't really want to contact buyer but cant…
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How to speak to a real eBay person ?
I used to be able to go on to the chat 'robot' and ask for a phone call. The automated response would ask to confirm my telephone number and that was that. Within a couple of minutes I was talking and solving whatever problem I had. Has this changed now .. I am not just stuck in a loop and can not get to talk to anybody ..…
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yet another glitch on ebay
Firstly for some odd reason when I open my ebay account on the PC the page shoots down to the bottom and I have to keep manually moving it to the top. I've tried 2 different accounts on 2 browsers and it's the same on both. More importantly though there appears to be an issue with offers. I sent an offer out, buyer sent a…
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Paypal Invoice Received via Messenger - I have a query
I've received an invoice on my FB Messenger for something I want to purchase from Facebook Marketplace which is going to be posted Can they send an invoice there as usually you give a seller your email address (I haven't done that) ? I haven't clicked any links in the invoice as it seems a bit suspicious and thought I…
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EBay Global shipping return as not described- label
Hi, so I have been doing eBay global shipping for years and never had an item not as described. I have looked at other threads and I wonder if things have changed? So the buyer is saying it’s not as described, but the things she is talking about mostly actually was mentioned in description( took loads of photos of that but…
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Post Office/Royal Mail Signed 4 & Next Day Del?
Hi, Purchased an item from a forum, (reputable seller) posted 1st class signed for was posted last Tuesday got tracking number that's worth nothing on the mail site and still no delivery, if this turns up it is now no good to me as needed it for Tuesday gone, also purchased from eBay yesterday and seller sent at 11.15hrs…
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Unpaid funds on Vinted
As anyone had a problem getting money owed to them from Vinted?
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strange feedback view - now solved!
I haven't noticed this before so don't know if it is common or not, I just happen to be monitoring the feedback of a seller I had an issue with - only out of interest nothing sinister. Seller is selling several things a day, past month shows 32 feedback received including a single neutral- so 100%. However when you check…
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Royal Mail Stamp Replacement
I just received my replacement barcoded stamps from Royal Mail. They replaced the 2nd class stamps sent with new ones, however, they did not replace the 1st class stamps sent due to "24 were either stamps which have already been used or were not genuine Royal Mail stamps" The stamps I returned were all still in their…
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Royal Mail Click & Drop pick up service from home - parcels not scanned and now missing
Hey everyone! Hoping a few Royal Mail staff on here can help. I have been using the Click & Drop service for a couple of years now and never had a problem. On Thursday 20th June 2024, Royal Mail were due at my door to collect some parcels I had processed the day before for collection. About an hour before they came, I…
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Inpost lockers
Hi there. I have sold an item on Vinted and I was to send it via the inpost locker (there are loads round by me). I have been following the tracking information and today I have received a text to say that the item has been unable to be delivered and is on it’s way back to me. The tracking information doesn’t give a…
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The ‘Last One’ trick….
Bought an item this evening with the listing stating “2 sold, last one”. Not wanting to miss out as it’s the cheapest listing encouraged me to make the purchase. Almost immediately, it’s relisted - “2 sold, last one” Sharp practice?
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Royal Mail 'Signed for' parcel posted out in May .. returned to me today
I sold an item on 22nd May and posted it off the following day using Royal Mail's signed-for service. It was actually going to a business, but according to the package two attempts were made without any luck. I always include a telephone number on the address too, but no delivery could be made. The item has now been…
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Home Insurance and Selling on Ebay from Home
Hi All I run a small business and work as an Ebay reseller from home can anyone recommend an insurance company they use for this purpose, I do understand that you have to declare as a business with your insurance company otherwise you could have your insurance policy void. So if anyone knows an insurance company for this…
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Yodel drop off shops refusing parcel
As per the title I’ve sold a Wii Guitar Hero World Tour which is large (about 75 inches by 40 by 40). The only affordable parcel service was Yodel so used them and printed out the label. However 3 drop off shops have now refused to accept the parcel which is really annoying as I have paid to use their service. Just…
