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eBay, how do I undo 'payment received'?
Hi, I accidentally clicked 'payment received' for an item I sold at the weekend to an overseas buyer, my fault for rushing. There used to be an option to undo payment received but I can't see it. Is there a way that I can mark it as still outstanding? TIA
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Ebay purchase history
Another new annoying feature, On my purchase history underneath each purchased item is now an advert/sponsored items listing for "Frequently Bought Together " Might not be so bad except the first item on the list of 3 is the item purchased above and the other two have no relevance to me whatsoever...
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DPD prohibited items scam
I recently sold a projector on eBay. I used DPD local door to door and paid for extra I surance and the package was over £200. The package turned up damaged (it looked as though it has been dropped from a height or kicked around the depot). I made a claim through DPD and this was declined because a projector is a…
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Item potentially delivered to wrong place
Just been contacted by a buyer who says they haven’t received an item. Was 2nd class small parcel Royal Mail. Tracking says is delivered, the RM app just shows a GPS location. The buyer seemed to think it might have been delivered to a neighbour. They are perfectly friendly at the moment, but is there anything I can do my…
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Vinted
Was talking to someone yesterday who sells on Vinted and likes using it. Ive always sold on Ebay but decided today to give Vinted a try. Opened and account, read all the info etc then proceeded to list a ladies top. All good, got the little 'Congratulations on your first listing, why not list another item' message. So I…
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Ebay - Global Shipping Programme - Item Damaged in Transit
Hello Im looking for some advice on the following. I am a private ebay seller in England. I sold an item (£255) through the Global shipping programme. The buyer has opened up a return request with the reason 'item is defective'. I have the following options available to me. 1. Accept the return 2. Give a full refund 3.…
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Buying RM postage online - Vinted
Hi there. I am a bit confused regarding sending an item I’ve sold on Vinted. I’ve got the link to go onto RM website to buy the postage - it has automatically come up as 2nd class standard, but I am going to up it to Special Delivery due to the nature of the item. Can I just go to post office & send the parcel as normal?…
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Royal Mail postage weight problem, under-weight limit item refused by Post Office
Hi, I am seeking opinion of others to establish if I'm wrong or not. I send a fair few letters by Royal Mail 2nd Class using labels generated from a sales platform. The letters are always within the standard letter size and weight limit of 100g. The sales platform auto-populates the letter weight. Today one of the labels…
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Unrealistic postage expectations
Is it me or are buyers becoming more and more unreasonable with delivery times? I sold an item Wednesday evening, I have dropped at the parcel shop this morning, but the buyer has already messaged asking me when he will receive it as it should have arrived today. ( I mainly use Yodel 2/3 Day) I've had this more regularly…
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Counterfeit items warning
I fell foul of EBay’s AI counterfeit item when selling a cosmetic type product that came out of a collection we bought that we wouldn’t use. Without much hope I pressed the appeal button, I assume that goes to a human as I have now been informed that my appeal was successful and my listing has been restored. Except it…
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Repeated issues with collection codes
I've sold a few items for local collection only,the buyers don't have either the qr code or the 6 digit code . I recently purchased an item collection only and didn't receive the codes myself either. All items were paid for in advance. Is this a common problem?
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Packlink UK Address
Hi, I was wondering if anyone had a UK address for Packlink that can be used for the purpose of the small claims court. I do know that Packlink are a Spanish company that operate through ebay in this country but surly I am not the only person that has had issues with them. This isn't the first issue I have had but its the…
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Another I didn’t mean to bid on your item thread
They seem to be out in force at the moment. I’m selling an item on ebay that received a bid a couple of days ago, and just got the my grandchildren bid on this when I was looking and I’m a pensioner and can’t afford this please can you cancel nonsense. I really want to send a sarcastic response about using passwords or not…
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Quick Question For Soolin
Soolin can you tell me if handbags come under the no charges for clothes? Thanks in advance.
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increased selling limit
On various forums there are always lots of threads about ebay selling limits and how to increase them. My current business account was opened in around 2000 and I've always had about a £1,000,000 monthly limit which I have of course never ever used. However I have always poodled along on my private accounts (dating from…
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eBay bulk re-listing. PC Issues? No Bulk option on App?
got a lot of items in the "unsold and not relisted" folder. last 2 days iv'e been trying to bulk re-list but having chosen the items to re-list the next page just hangs instead of populating the fields ready to submit. can re-list individually. this is on PC, thought i'd go via the app to try but there appears to be no…
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Use it or lose it?
I'm on holiday all of next week, yet according to normal schedule this weekend would be a FVF reduction weekend as normal (I usually get the 80% offer). I generally use BIN with Best Offer listings (private seller) I then end and relist items that havent sold, as well as any new items,every 2 weeks with the new FVF offer.…
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Dishonest buyer cost me money, is legal action likely to be successful?
So first I will be upfront, this is more a matter of principle than money as the buyer chose to deliberately abuse the system and defraud me. I sold a monitor on eBay, working properly, original box, the ad had full screen tests etc. I send it out to the buyer (cost £21), after six days the buyer claimed not as described…
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Evri outrage
High 5 all, Just what the 'cough' is going on that an item takes residense for a week at the final mile depot?Staffing can not be a problem, managers can decline to sign off holidays if too many people ask for the same period just as they can sign off extra hours when things are busyIn my real experience welfare office…
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Am I the consignor?
Bit of an error from Amazon. I ordered trainers from the UK website, but they were actually sent to me by Amazon US. But, they sent the wrong size. It seems damn silly to send the wrong size halfway around the world, doesn’t it? So, I now have the task of returning them. I have packaged them up, and affixed the address…
