Being overcharged for simple delivery postage

se2020

So I listed an item and the only option for postage was simple delivery. 
I put the size in and selected 'seller pays' at £2.94.
Both carrier options are enabled my end.
Item sold, ebay have sent me an evri label and charged me £3.38.
What's going on here then?

soolin

se2020 said:

So I listed an item and the only option for postage was simple delivery. 
I put the size in and selected 'seller pays' at £2.94.
Both carrier options are enabled my end.
Item sold, ebay have sent me an evri label and charged me £3.38.
What's going on here then?

If you have both SD options allowed then buyer can choose between them. The £2.94 is ‘from’ but I’m surprised Evri was dearer than RM as on mine Evri on all the lower weight bands is considerably lower than the RM option. 

vacheron

For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service. 

soolin

vacheron said:

For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service. 

It was supposedly mandatory to use it from early May but as usual the roll out has been slow, slower than usual even by eBay standards. The only exemptions are certain LLs under a certain amount where SD isn’t even offered, and some overweight parcels.

Some but not all people can over ride SD on some but not necessarily all of their eligible parcels.it seems to switch day on day.

I switched nearly all of my parcels to SD purely as it’s cheaper for my buyers and a lot simpler for me, plus I like the protection I get. If it goes to plan , which knowing eBay is unlikely, then goi g forward we won’t have the choice.

steviebabes

vacheron said:

For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service. 

This is still an option on some private accounts but others are now simple delivery only. I have several accounts and one is now SD only. I used it last week selecting RM only and I was charged £3.38, this is actualy 7p less than the click and drop price.

soolin

steviebabes said:

vacheron said:

For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service. 

This is still an option on some private accounts but others are now simple delivery only. I have several accounts and one is now SD only. I used it last week selecting RM only and I was charged £3.38, this is actualy 7p less than the click and drop price.

Same for me one of my private accounts has more flexibility than the other, I think (I haven't listed a parcel size item on it for a week or so, that it is all SD now on that account for everything other than LLs.