Being overcharged for simple delivery postage

So I listed an item and the only option for postage was simple delivery. 
I put the size in and selected 'seller pays' at £2.94.
Both carrier options are enabled my end.
Item sold, ebay have sent me an evri label and charged me £3.38.
What's going on here then?


Comments

  • soolin
    soolin Posts: 73,941 Ambassador
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    se2020 said:
    So I listed an item and the only option for postage was simple delivery. 
    I put the size in and selected 'seller pays' at £2.94.
    Both carrier options are enabled my end.
    Item sold, ebay have sent me an evri label and charged me £3.38.
    What's going on here then?


    If you have both SD options allowed then buyer can choose between them. The £2.94 is ‘from’ but I’m surprised Evri was dearer than RM as on mine Evri on all the lower weight bands is considerably lower than the RM option. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • vacheron
    vacheron Posts: 2,127 Forumite
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    edited 3 June at 7:23AM
    For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

    You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service.  ;)
    • The rich buy assets.
    • The poor only have expenses.
    • The middle class buy liabilities they think are assets.
    Robert T. Kiyosaki
  • soolin
    soolin Posts: 73,941 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    vacheron said:
    For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

    You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service.  ;)
    It was supposedly mandatory to use it from early May but as usual the roll out has been slow, slower than usual even by eBay standards. The only exemptions are certain LLs under a certain amount where SD isn’t even offered, and some overweight parcels.

    Some but not all people can over ride SD on some but not necessarily all of their eligible parcels.it seems to switch day on day.

    I switched nearly all of my parcels to SD purely as it’s cheaper for my buyers and a lot simpler for me, plus I like the protection I get. If it goes to plan , which knowing eBay is unlikely, then goi g forward we won’t have the choice.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • steviebabes
    steviebabes Posts: 2,064 Forumite
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    vacheron said:
    For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

    You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service.  ;)
    This is still an option on some private accounts but others are now simple delivery only. I have several accounts and one is now SD only. I used it last week selecting RM only and I was charged £3.38, this is actualy 7p less than the click and drop price.
  • soolin
    soolin Posts: 73,941 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    vacheron said:
    For future reference, eBay will defaut to simple delivery, but on the auction listing page there is a link to select "advanced delivery options" (sometimes called "custom postage") which will then let you choose your service and pricing just like the good old days!

    You do have to look for it though, and sometimes I have to click it twice before it fully registers, it seems like eBay really want you to use their wonderful new service.  ;)
    This is still an option on some private accounts but others are now simple delivery only. I have several accounts and one is now SD only. I used it last week selecting RM only and I was charged £3.38, this is actualy 7p less than the click and drop price.
    Same for me one of my private accounts has more flexibility than the other, I think (I haven't listed a parcel size item on it for a week or so, that it is all SD now on that account for everything other than LLs.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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