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Feedback revision nonsense
Had my first ever negative feedback from a buyer which has really annoyed me as the feedback went against eBay's policy. I sold an Epilator and the feedback left was negative as the "device was slow compared to others they have used so will take them longer to get ready" AI chat denied my removal request despite it going…
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Quick question re Tracked 48
I'm doing a "not as described" return to ebay. The sellers response was dismissive, so I've started a return. The item title, title picture and item description are not what I received. I've downloaded and printed the Tracked 48 label. Can I just post the small padded envelope straight into a post box? Will that be good…
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Refunds from Amazon / PayPal.
Has anyone received an Amazon or PayPal refund, but been informed by Shein?? More to the point any ideas why this would happen.
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More ebay dodgy practices
Wondering whether anyone else has had this and whether it's a new introduction. Wanted to place an offer on an item. Obviously struggled with the usual changing and breaking the website initially. In order to place the offer, I had to pre-authorise payment. Not thrilled but okay. However, on logging in to the PayPal pop-up…
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Buyer complaining about computer
Sold a 2019 iMac on ebay for £399 (cost me £1200 new). Was absolutely honest about the condition - perfect screen and front and a very small scuff on the back. The buyer received today and simply says "Hi, I got the iMac. I noticed some dents and what seems to be a scratch on the front of the panel which is quite…
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Couriers to South Africa
Greetings. I have a problem regarding sending a newspaper by air from UK to South Africa. Back in the day, I would simply enclose the newspaper inside a suitable cardboard tube and send it via Royal Mail. On arrival in South Africa, it would clear customs etc and then be sent to the addressee by way of South African Post…
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Any new offers for those that got 100% free selling fees?
I was lucky enough to be one of those that got the 100% free selling fees offer on eBay until the16th April. Since then I haven’t had any selling fee offers when I used to get 80% off ever 2 weeks. I just wondered if anyone else is in the same boat?
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Ebay Private Selling Account Restricted?
My private eBay seller account has suddenly been restricted for possible risk to their community warning code MC011. Unfortunately despite asking me for receipts or proof they have not listed which item I am supposed to provide proof of. I sell mostly an occasional thing that I have collected and I do have receipts for…
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Making a partial refund for combined postage
Hope someone can help. I sold a couple of items to the same person; in my description I said that I'd be happy to combine postage, and the buyer messaged me to ask me to do so. However he then paid before I had a chance to send an invoice, meaning he'd paid both sets of postage. The items have now arrived and I'd like to…
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EBay debt
I sold a laptop on eBay in January and the buyer wanted a refund due to the ‘item not being as described’. Due to it being over a month after the sale and also disagreeing with the buyers comments of the item not being as described I foolishly refused the refund (I didn’t know eBay almost always side with the buyer at the…
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Opening Royal Mail lost parcel claim - should I refund buyer?
I've sold an item via Discogs, but the buyer claims it wasn't received. However, Royal Mail have it logged it as being successfully posted to the correct address. I've opened a claim with Royal Mail now, but my question is: when exactly should I refund the buyer? Should I refund now, to avoid keeping them waiting (but risk…
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Silly Question about Tracked 48
Hi. I am using Tracked 48 for the first time. Home Collection is free, and as my printer is unreliable I have selected the 'Bring my Label' option.So does that mean that I put the address on the letter as normal and the postie brings a postage paid label?Or do I leave the letter blank and the label that the postie brings…
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Ebay - help with a return
Buyer has asked to return an item that they received today - they want a prepaid return label from me. Do I need to get them to open a return or is there another way I should be doing it. Never had this happen before. I am happy to take the hit on the postage etc.
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I was Sold stolen goods on eBay can I get a refund advice needed?
I wonder if any one can help me a few days ago I brought a smart speaker off eBay. It was advertised as fully working, like new. Speaker arrived yesterday and it doesn't work. I have today come to find after contacting Manufacturer to see if I was doing something wrong that speak was reported stolen and there for…
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evri - lost parcel 24th December- still not had my money back
Short version is sent a parcel via evri which was guaranteed delivery prior to xmas. it never arrived at the recipients. Evri have said they will pay the value of the parcel and postage only....they refused to refund the miniscule ebay fee that i had to pay... so im ultimately out of pocket. Where can i go with this apart…
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EBay e-Mail notifications
Is anyone else stopped receiving e-mails for your auctions? I listed a number of things last weekend for auction, and normally when the first bid on an item comes in I get an e-mail but I think I only got one. The items have finished and I sold about ten, I’ve had one e-mail telling me an item is sold and one telling me an…
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Shipping white goods?
I have quite a number of second hand white goods to sell, fridge, washing machine, dishwasher, etc. These are large bulky things While i know it is normal for things like this to be sold as collection only, i have had some luck in the past with shipping, i once sold a bed and paid a private contractor £80 to ship it. He…
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Royal Mail Tracked 48 not deilvered after 10 days
sold an item on ebay worth £175 on 27th, sent it tracked48 on Monday 29th, it has progresses to the buyers local hub on the 30th and been scanned twice but nothing since there buyer opened a case yesterday and my funds are on hold, says I've got till the 12th to resolve it... first I heard of it was yesterday when they…
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Has anyone actually sold anything on Facebook Marketplace?
I have been trying to sell a lawnmower and I thought I would sell it easily when my phone started pinging with messages. How wrong I was! Endless 'is it still available?', silly offers, and vague queries. I am not prepared to give out my address unless to someone who stated a specific time they will visit, but no-one…
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What's the lowest you can do?
For a BIN listing with best offer. How do you deal with this question? I find it counterintuitive to state, 'lowest I will go is.......'
